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Queue Manager Jobs in Florida (NOW HIRING)

THIRTEENTH FLOOR ENTERTAINMENT GROUP

Cashier

Jacksonville, FL · On-site

$10.50 - $14.25/hr

Queue Management * Support smooth guest flow by assisting with queue organization and maintaining a positive atmosphere in high-traffic areas. * Must be 18 years of age or older at the time of hire.

Thirteenth Floor Entertainment Group

Cashier

Jacksonville, FL · On-site

$10.50 - $14.25/hr

Queue Management * Support smooth guest flow by assisting with queue organization and maintaining a positive atmosphere in high-traffic areas. * Must be 18 years of age or older at the time of hire.

Jacuzzi Group

Order Approval Specialist

Miami, FL · On-site

$25/hr

Queue Management & Timeliness * Manage assigned workload and task queue to meet daily and weekly SLA expectations. * Prioritize work and follow-ups to support installation timelines and revenue flow.

KBR, Inc.

Senior IT Customer Support

Niceville, FL · On-site

Queue Management & SLA Monitoring: Actively track, assign, and route incoming tickets within the centralized queue. Perform routine audits of active records to systematically flag, escalate, or ...

KBR

Senior IT Customer Support

Niceville, FL

Queue Management & SLA Monitoring: Actively track, assign, and route incoming tickets within the centralized queue. Perform routine audits of active records to systematically flag, escalate, or ...

Osaic

Regional Supervision Manager

Saint Petersburg, FL · Hybrid

$70K - $80K/yr

Ensure proper business and sales practices are followed by the daily review of queue management reports. * Monitor reports and enforce internal controls to ensure compliance with industry standards ...

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How much do queue manager jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for queue manager in Florida is $15.89, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $15.82 per hour, depending on experience, location, and employer.

What is a Queue Manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a Queue Manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges Queue Managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.
What are popular job titles related to Queue Manager jobs in Florida? For Queue Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Queue Manager jobs in Florida look for? The top searched job categories for Queue Manager jobs in Florida are:
What cities in Florida are hiring for Queue Manager jobs? Cities in Florida with the most Queue Manager job openings:
Queue Manager jobs near you
Information Technology_USA - USA_Engineer

Information Technology_USA - USA_Engineer

Real Soft, Inc.

Jacksonville, FL • On-site

Contractor

Posted 26 days ago

Job description

**Please strictly adhere to the following resume naming convention:
ALL CAPS, NO SPACES B/T UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
i.e. PTN_US_9999999_SKIPJOHNSON0413
: -/hr
MSP Owner: Brandon Wyatt
Location: Dallas, TX - onsite (LOCAL ONLY)
Duration: 6 months
skill id: 10749554
LOCAL ONLY
MQ Automation Engineer - Chef Cookbook Development
Role Descriptions: Role - MQ Automation Engineer (Chef cookbook Development)| Location - Dallas Role OverviewWe are seeking a hands-on Automation Engineer with strong Chef expertise to design| develop| and maintain Chef cookbooks for IBM MQ build and configuration management. This role is critical in driving Infrastructure-as-Code (IaC) adoption| standardizing MQ deployments| and enabling automated| repeatable| and compliant messaging platform provisioning across hybrid and cloud environments.The ideal candidate combines strong MQ platform knowledge with Chef-based automation| and has experience delivering end-to-end lifecycle automation for queue managers| infrastructure configuration| and operational tooling.Key ResponsibilitiesDesign| develop| and maintain Chef cookbooks to automate oIBM MQ installation| upgrade and patchingoQueue manager creation and configurationoMQ object deployment (queues| channels| listeners)Build idempotent Chef roles and recipes ensuring consistent and repeatable deployments across environments Ensure configuration parity across Dev| QA| and Prod environments through Chef deployments Integrate Chef cookbooks into CICD pipelines for automated MQ provisioning and updates Version| test| and promote cookbooks through controlled environmentsDevelop and execute unit| integration| and kitcheninspec tests for cookbooksValidate automation against performance| resiliency| and compliance requirementsEnsure deployments are repeatable and eliminate manual configuration driftProvide L3 support for automation-related issues in MQ environmentsContribute to standards| best practices| and automation frameworksRequired QualificationsStrong hands-on experience with Chef (cookbooks| recipes| roles| environments)5 years of experience in configuration management IaC automationWorking knowledge of IBM MQ administration oQueue managers| channels| clusteringoMQ configuration (QM.INI| logging| security)Experience with LinuxUnix environmentsFamiliarity with oCICD pipelines (e.g.| Jenkins| Git-based workflows)oVersion control systems (BitbucketGit)
Essential Skills: Role - MQ Automation Engineer (Chef cookbook Development)| Location - Dallas Role OverviewWe are seeking a hands-on Automation Engineer with strong Chef expertise to design| develop| and maintain Chef cookbooks for IBM MQ build and configuration management. This role is critical in driving Infrastructure-as-Code (IaC) adoption| standardizing MQ deployments| and enabling automated| repeatable| and compliant messaging platform provisioning across hybrid and cloud environments.The ideal candidate combines strong MQ platform knowledge with Chef-based automation| and has experience delivering end-to-end lifecycle automation for queue managers| infrastructure configuration| and operational tooling.Key ResponsibilitiesDesign| develop| and maintain Chef cookbooks to automate oIBM MQ installation| upgrade and patchingoQueue manager creation and configurationoMQ object deployment (queues| channels| listeners)Build idempotent Chef roles and recipes ensuring consistent and repeatable deployments across environments Ensure configuration parity across Dev| QA| and Prod environments through Chef deployments Integrate Chef cookbooks into CICD pipelines for automated MQ provisioning and updates Version| test| and promote cookbooks through controlled environmentsDevelop and execute unit| integration| and kitcheninspec tests for cookbooksValidate automation against performance| resiliency| and compliance requirementsEnsure deployments are repeatable and eliminate manual configuration driftProvide L3 support for automation-related issues in MQ environmentsContribute to standards| best practices| and automation frameworksRequired QualificationsStrong hands-on experience with Chef (cookbooks| recipes| roles| environments)5 years of experience in configuration management IaC automationWorking knowledge of IBM MQ administration oQueue managers| channels| clusteringoMQ configuration (, Project Code :

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