ZipRecruiter

Log In

1

Public Safety Telecommunicator Jobs (NOW HIRING)

City of Kingman

Public Safety Telecommunicator

Kingman, AZ · On-site

$24.07 - $33.69/hr

About The Role Learn more about our Benefits & Wellness Incentives We're looking for a Public Safety Telecommunicator to join the Kingman Fire Department Communications Center. This position serves ...

Stokes County

PUBLIC SAFETY TELECOMMUNICATOR

Danbury, NC · On-site

$19.34 - $31/hr

PUBLIC SAFETY TELECOMMUNICATOR Summary Receives and dispatches emergency and non-emergency calls (voice/text/messaging) for law enforcement, fire, rescue, medical, and other emergency services by ...

Town of Vernon

Public Safety Telecommunicator

Vernon, CT · On-site

$2.0K - $4.0K/wk

Police Civilians/Public Safety Telecommunicator Date Posted: 8/13/2026 Location: Police Department Public Safety Telecommunicator Closing Date: August 31, 2026 Starting Rate: $32.57 Wage Range: $32 ...

previous page

Showing results 41-60

All JobsGovernment JobsEmergency Services Jobs911 Operator JobsPublic Safety Telecommunicator Jobs

Public Safety Telecommunicator information

See salary details

$13

$24

$35

How much do public safety telecommunicator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for public safety telecommunicator in the United States is $24.70, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $27.88 per hour, depending on experience, location, and employer.

What is a public safety telecommunicator?

A public safety telecommunicator works at an emergency response center and serves as a midpoint between the public and emergency responders. As a public safety telecommunicator, your job duties involve answering phone calls and relaying information to emergency services. You may also often stay on the phone with callers until emergency responders arrive to provide emotional support and guidance. The career typically requires the completion of an emergency dispatch certification program and on-the-job training. Employers may also request candidates to undergo a personality inventory test, drug screening, and a background investigation. Additional qualifications include the ability to handle high-stress situations and remain calm under pressure, along with strong interpersonal and computer skills.

What are the key skills and qualifications needed to thrive as a public safety telecommunicator?

To thrive as a Public Safety Telecommunicator, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, often supplemented by specialized emergency dispatch training or certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and 911 call-taking software is typically required. Outstanding verbal communication, emotional resilience, and the ability to stay calm under pressure are essential soft skills for this role. These qualities are vital to ensure accurate, efficient response coordination and to provide critical support during emergencies.

What are some common challenges faced by public safety telecommunicators, and how can new hires prepare for them?

Public Safety Telecommunicators often face high-pressure situations, including handling multiple emergency calls simultaneously and making quick decisions with limited information. New hires may find it challenging to manage stress, maintain composure, and accurately relay critical information to first responders. To prepare, it's helpful to develop strong multitasking abilities, practice active listening, and familiarize yourself with local emergency protocols. Many agencies offer comprehensive training and ongoing support to help new team members build confidence and resilience in this demanding but rewarding role.

What is the difference between Public Safety Telecommunicator vs Emergency Dispatcher?

AspectPublic Safety TelecommunicatorEmergency Dispatcher
CertificationsTypically requires APCO or NCIC certificationsOften requires similar certifications, including CPR and emergency communication training
Work EnvironmentOperates in 911 call centers, handling emergency callsWorks in emergency dispatch centers, coordinating response units
Employer & IndustryPublic safety agencies, police, fire, EMSPublic safety agencies, police, fire, EMS

Public Safety Telecommunicators and Emergency Dispatchers often perform similar roles within emergency response teams, handling calls and coordinating services. The main difference lies in terminology used by different regions or agencies, but both require comparable certifications and work in similar environments. They are essential for effective emergency response and often overlap in job duties and employer settings.

More about Public Safety Telecommunicator jobs

What cities are hiring for Public Safety Telecommunicator jobs?

Cities with the most Public Safety Telecommunicator job openings:

Who are the top companies hiring for Public Safety Telecommunicator jobs?

The top employers for Public Safety Telecommunicator jobs are:

What states have the most Public Safety Telecommunicator jobs?

States with the most job openings for Public Safety Telecommunicator jobs include:

What job categories do people searching Public Safety Telecommunicator jobs look for?

The top searched job categories for Public Safety Telecommunicator jobs are:

What are popular job titles related to Public Safety Telecommunicator jobs?

For Public Safety Telecommunicator jobs, the most frequently searched job titles are:

Public Safety Telecommunicator jobs near you
Infographic showing various Public Safety Telecommunicator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $51,367 per year, or $24.7 per hour.

Public Safety Telecommunicator

Rutgers University

New Brunswick, NJ • On-site

$48K/yr

Part-time

Medical, Dental, Life, Retirement, PTO

Re-posted 20 days ago

Rutgers University rating

7.7

Company rating: 7.7 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

264th of 628 rated colleges and universities

Job description

Position Details
Position Information
Recruitment/Posting Title
Public Safety Telecommunicator
Job Category
AFSCME 1761 (COLT)
Department
Rutgers Police NB
Overview
The Division of Institutional Planning & Operations (IP&O) employs a workforce of approximately 2,700 staff, represented by 15 collective negotiations agreements, and is responsible for institutional strategic initiatives and operations, which encompasses an expansive range of comprehensive service and business operations across the State of New Jersey. These include planning and construction, facilities, public safety and emergency operations, environmental health and safety, transportation, housing, and auxiliary/retail operations.
Posting Summary
Rutgers, The State University of New Jersey, is seeking Public Safety Telecommunicator for the Police Department.
Among the key duties of this position are the following:
  • Monitors, receives, and coordinates all communications with university police, emergency management and emergency services, as well as communications between external partners in police, fire, and medical agencies, including emergency 9-1-1 calls.
  • Receives and coordinates all after traditional business hours calls for requests for facilities maintenance.
  • Handles in-person, text and application-based inquiries and telephone inquiries from the public.
  • Refers calls or dispatches assistance as appropriate.
  • Provides medical pre-arrival instructions for calls received via 9-1-1.
  • Monitors, updates, and maintains various departmental computer-based systems, including but not limited to an electronic Records Management System, NextGen 9-1-1 telephone system, NextGen 9-1-1 Computer Aided Dispatch (CAD) system, Text to 9-1-1 computer application.

FLSA
Nonexempt
Grade
17
Salary Details
Minimum Salary
48001.130
Mid Range Salary
56506.770
Maximum Salary
65370.660
Offer Information
The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits
Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
  • Medical, prescription drug, and dental coverage
  • Paid vacation, holidays, and various leave programs
  • Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
  • Employee and dependent educational benefits (when applicable)
  • Life insurance coverage
  • Employee discount programs

Position Status
Part Time
Working Hours
Standard Hours
40.00
Daily Work Shift
Work Arrangement
Union Description
AFSCME - Local 1761 COLT
Payroll Designation
PeopleSoft
Seniority Unit
Terms of Appointment
Staff - 12 month
Position Pension Eligibility
PERS
Qualifications
Minimum Education and Experience
  • High/vocational school diploma or equivalent, plus two years clerical experience.

Certifications/Licenses
  • Must be a certified 9-1-1 operator or receive certification within 90 days of employment.

Required Knowledge, Skills, and Abilities
  • Requires the ability to record and maintain data in computerized and non-computerized formats.
  • Must be able to communicate effectively.
  • Must have effective client service skills.
  • In accordance with New Jersey State law, applicants must agree to undergo and authorize the university to conduct fingerprint, criminal history and/or child abuse record checks with various law enforcement agencies, including but not limited to: the Federal Bureau of Investigation, Identification Division and/or the New Jersey Division of State Police, Bureau of Identification.
  • Must pass a physical examination.
  • Must pass a psychological examination.
  • Must complete continuing education credits to maintain certifications required to perform essential functions of the position.
  • Applicants must also assume any costs incurred by the university associated with the background investigations whether required by statute or not.
  • Must be able to work various shifts, including weekends, overnights, and holidays; occasional overtime is required.

Preferred Qualifications
  • Radio communications or dispatcher experience, and professional computer experience are preferred.

Equipment Utilized
  • Communications equipment (computer-aided dispatch equipment, telephones, radios, alarm systems)

Physical Demands and Work Environment
Special Conditions
  • Monitors, receives, and coordinates all communications with university police, emergency management and emergency services, as well as communications between external partners in police, fire, and medical agencies, including emergency 9-1-1 calls.
  • Receives and coordinates all after traditional business hours calls for requests for facilities maintenance. Handles in-person, text and application-based inquiries and telephone inquiries from the public.
  • Refers calls or dispatches assistance as appropriate. Provides medical pre-arrival instructions for calls received via 9-1-1. Monitors, updates, and maintains various departmental computer-based systems, including but not limited to an electronic Records Management System, NextGen 9-1-1 telephone system, NextGen 9-1-1 Computer Aided Dispatch (CAD) system, Text to 9-1-1 computer application.
  • Part-time position- 24hours/week
  • Salary will be pro-rated at 60%

Posting Details
Posting Number
26ST0062
Posting Open Date
01/15/2026
Special Instructions to Applicants
Message to AFSCME Local 1761 (COLT) members ONLY: To apply, an application or resume must be submitted no later than 9:00 a.m. on Monday ,01/26/2026. Although AFSCME Local 1761 (COLT) members have priority consideration, outside applications are accepted as well.
Regional Campus
Rutgers University-New Brunswick
Home Location Campus
Rutgers University - New Brunswick
City
New Brunswick
State
NJ
Location Details
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.
Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

What Rutgers University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply