Program Manager Contract Jobs in Oregon (NOW HIRING)

Shift:Mon-Fri 9 am to 6 pm

QMHP candidatescompensation starting at $80,000. Years of experience is considered in final salary offers.

Purpose:

The Compass Rose Program Manager provides oversight to the Compass Rose Transition-Aged Youth Supportive Living Program (TAY-SLP), a supportive housing program contracted through the Department of Human Services, Child Welfare Division. Compass Rose TAY-SLPprovides both clinical services through Medicaid and wraparound supports throughDHS contractto participatingyouth ages18-21 who are aging out of the foster care system. Program Manager has responsibilities for managing relationships and collaboration across the interdisciplinary Compass Rose team as well as with external stakeholders. Program Manager will directly supervise clinical team members, including Mental Health Clinicians, Clinical Case Managers, and Direct Support Specialists, and will collaborate with the Senior Program Manager for Peers in Team-Based Care on the supervision of Peer Support Mentors.

Program Manager is responsible for extensivedocumentation,includingmonthly reporting,reauthorization,and other regularly occurring events.Program Managerposition coordinates referrals, screenings, andtimelyreporting for thecontract unitbillingwith Department of Human Services, Child Welfare division and ensures that program maintains compliance in meeting contract requirements.

Accountabilities:

LeadershipDuties

• Demonstrates strong leadership.Educates, facilitates and embeds a loyalist team approach and values across Compass Roseprogramming. Supports staff in embracing feedback informedtreatmentmodalities and embedding a culture of feedback in theirday-to-dayactivities to drive the participant voice at the forefront of service delivery

• Ensure training and orientation for all newCompass Rosestaffalignedwith the organization's processes and programs andODHS contract requirements.

• Acts as liaison withinCompass Roseteam and with stakeholders, including DHS contract and referral contacts, to facilitate effective collaboration, care coordination, and partnerships.

• Initiates recruiting, hiring, training, and discipline of direct reports. Conducts timely employee performance reviews, provides on-going performance improvement feedback and coaching through documented supervision for all direct reports.

• Build and foster positive relationship with representatives from OHDS Child Welfare and represent New Narrative in a positive and collaborative way.

• Performs other incidental and related duties asrequired.

Supervision

• Provide and document supervision ofdirect reportsin accordance withNew Narrative policy andOARs.

• Supervise rotation of an afterhours phone.

• Supervise a 24-hour staffed site and be availablefor phone calls andconsultationsafter typical working hours, including site visits as needed.

• Provide coverage for frontline staff as needed to ensure contract compliance; thismayinclude being onsite to perform duties typical to a Clinical Case Manager or Mental Health Clinician.

• Supervise crisis intervention strategies utilized by frontline staff and support with safety planning and risk mitigation strategies.

Meetings

• LeadCompass Rose team meetings,group supervisions,andadditional neededstaffings to review cases and optimize practices.

• Organize team meetings with the goalto maintain optimal function and coordination acrossCompass Roseteam.

• Attend and positively participate in New Narrativeagencymeetings.

Compass RoseSites Duties

• Primary point of contact for site-related issues and needs, such as maintenance, cleaning, etc. as needed to ensure facilities remain clean, functional, and cared for.

• Responsible for site safety needs, including but not limited to, ensuring quarterly inspections are completed, emergency plans/binders are updated, and safety drills are practiced.

• Coordinate with HRand Operations teamsto ensure that all required postings are visibly posted and up to date.

Administration

• Primary contact for DHS stakeholderand holds responsibility for ensuring contract compliance.

• Directs and participates in the development, interpretation, evaluation, and recommendation of policies, procedures, rules, and regulations for the effective operations ofCompassRoseprogramming.

• Document all participant contact and actions made on behalf of participantsin anEHRwithin 72 hours.

• Engage participant feedback on program success/barriers and implement with support of Director and direct reports.

Utilization and ProgramReviews

• Provide information as requested by the Quality Improvement Coordinator and auditors.

• Prepare and supportbiannualprogram review and follow up actions withODHS Program Analyst.

• Complete all documentationand observe timelines to ensure that charts are in compliancewith OARs and New Narrative expectations.

• Participate in supervision as needed to review interventions and utilization.

• Seek consultation with colleagues and supervisor.

Other General Expectations:

• High familiarity with area resourcesand Child Welfare system functioning.

• Pursue ongoing development of skills and competenciesin accordance with contract and agency requirements

• Follow all corporate policies, procedures, andprotocols.

• Adhere toNASW Code of Ethics.

• Maintain at least aQMHAcredential through MHACBO

• Maintain currentdriverslicense.

• Follow through on all directives and instructions.

• Maintain security of all corporate interests.

• Maintain CPR and First Aid Certificate.

Positions Reporting:

• Compass RoseClinical Case Managers

• Compass RoseMental Health Clinicians

• Compass Rose Overnight Direct Support Specialists

Core Competencies:

• Communication:Direct and concise. Keeps people informed. Listens effectively to others.

• Teamwork:Effective at working in team situations.

• Initiative/Results Orientation:Originates action. Finds ways to get things done.

• Quality:Promotes continuous improvement. Effectively utilizes data.

• Individual Responsiveness:Responds well to internal or external individual needs.

• Analytical Thinking:Attention to detail over sustained periods of time and ability to analyze data and recognize trends.

• Dependability:Counted on to follow through on commitments; at work each day and on time; work completed in a timely fashion.

• Independence:Receives no instruction on routine work; with general instruction on new assignments.

• Feedback orientated:Demonstrates, engages and promotes regular forms of feedback from program participants, New Narrative staff, and colleagues

• Aptitude:Ability to comprehend and apply new ideas, processes, procedures, or training.

• Organizational Awareness:Understands the culture of the organization; interests and concerns of various groups.

• Decision Impact:Understands the authority of this position and financial impact to the organization. Every action represents the best interest of the organization.

• Sensitive Information:Exposure to highly confidential information. Must maintain the highest level of discretion at all times.

• Motivate:On-going ability to motivate others and remain consistently enthusiastic.

• Demeanor:Remaining calm in a crisis situation, empathetic, unbiased and excellent interpretation skills.

Education/Certificates/Licenses/Registration:

Qualified Mental Health Providerwith a Masters Degree in social work or related field, licensure preferred. CADC Credentials are preferred.QMHP level applicants will be compensated at ahigherrateto accommodateeducation and experience.

Experience/Qualifications: