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Product Operations Manager Jobs (NOW HIRING)

GCI

Product Operations Manager II

Anchorage, AK · On-site

GCI's Product Operations Manager II will be responsible for operational aspects of GCI's product lines, enhancing customer experience and operational efficiency, and managing the product end of ...

Netradyne

Senior Product Operations Manager

San Diego, CA · On-site

$135K - $180K/yr

POSITION SUMMARY: We're hiring a Senior Product Operations Manager to design and run the operating system for the product team - the planning cadence, the prioritization framework, the metrics layer ...

OCLC, Inc.

Senior Product Operations Manager

Dublin, OH · On-site

$121K - $160K/yr

The Senior Product Operations Manager serves as a strategic leader responsible for product portfolio prioritization and planning, project investment analysis and management, delivery governance ...

General Motors

Technical Product Operations Manager

$170K - $197K/yr

... management, and structured reviews of critical events & simulations to understand the performance of the vehicleonroadand insimulation. We are looking for aTechnical Product Operations Managerwho ...

Harvey

Senior Product Operations Manager

San Francisco, CA · On-site

$155K - $233K/yr

Role Overview As a Senior Product Operations Manager at Harvey, you will be the connective tissue between Product, Engineering, and Go-to-Market teams - turning strategy into execution across our ...

Meta

Product Operations Manager, Model Quality

Austin, TX · On-site

$123K/yr

Meta is seeking a Product Operations Manager to join our Product Operations Foundations team and drive model quality across all Meta surfaces. We are in the middle of a transformation, becoming an AI ...

Harvey

Senior Product Operations Manager

New York, NY · On-site

$155K - $233K/yr

Role Overview As a Senior Product Operations Manager at Harvey, you will be the connective tissue between Product, Engineering, and Go-to-Market teams - turning strategy into execution across our ...

Assembly Software

Senior Product Operations Manager

$129K - $170K/yr

As the Senior Product Operations Manager at Assembly Software, you'd be the product manager for how our Product organization runs. Not a coordinator keeping a status doc updated, and not a process ...

Petmate

Manager, Product Operations

Arlington, TX · On-site

Position Summary The Product Operations Manager is responsible for ensuring the integrity, governance, and operational effectiveness of Petmate's product master data across all systems, channels, and ...

YipitData

Senior Product Operations Manager

OR · On-site +1

$126K - $166K/yr

As part of our continued growth, we are excited to welcome a Senior Product Operations Manager to oversee the enablement functions for our technical teams and help us scale our team effectively. This ...

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Product Operations Manager information

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$51.5K

$159.4K

$197K

How much do product operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for product operations manager in the United States is $159,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,000.00 and $197,000.00 per year, depending on experience, location, and employer.

What is a product operations manager?

A Product Operations Manager is responsible for streamlining processes, tools, and data to support product teams and drive efficient product development. They act as a bridge between product management, engineering, and other departments to ensure alignment and remove obstacles. Their duties often include managing product analytics, improving workflows, and supporting go-to-market strategies, all to help the product team deliver high-quality products faster.

How does a product operations manager typically collaborate with product, engineering, and customer success teams?

A Product Operations Manager acts as a bridge between product, engineering, and customer success teams by streamlining communication, aligning priorities, and ensuring that feedback from customers is integrated into the product development lifecycle. They facilitate cross-functional meetings, manage project timelines, and help teams set and track key performance indicators. By centralizing processes and documentation, Product Operations Managers enable faster decision-making and ensure that all stakeholders are working toward shared goals, ultimately improving product outcomes and customer satisfaction.

What are the key skills and qualifications needed to thrive as a product operations manager, and why are they important?

To thrive as a Product Operations Manager, you need strong analytical skills, process optimization experience, and a background in product management or operations, often supported by a relevant degree. Familiarity with tools like Jira, Asana, SQL, and data visualization platforms, as well as knowledge of Agile methodologies, is typically required. Excellent communication, cross-functional collaboration, and problem-solving abilities are crucial soft skills for excelling in this role. These skills ensure the efficient delivery of product initiatives, alignment across teams, and the ability to drive continuous improvement within the organization.

What is the difference between Product Operations Manager vs Product Manager?

AspectProduct Operations ManagerProduct Manager
Primary FocusOptimizing product processes, data analysis, and cross-functional coordinationDefining product vision, strategy, and feature development
Required SkillsData analysis, process improvement, communicationMarket research, user experience, strategic planning
Work EnvironmentCollaborates with product teams, operations, and analyticsWorks closely with design, engineering, and marketing teams

While both roles support product success, the Product Operations Manager focuses on streamlining processes and data-driven decision-making, whereas the Product Manager drives product strategy and feature development. Understanding these differences helps organizations assign the right responsibilities and candidates for each role.

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Cities with the most Product Operations Manager job openings:

What are the most commonly searched types of Product Operations jobs?

The most popular types of Product Operations jobs are:

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The top searched job categories for Product Operations Manager jobs are:

Product Operations Manager jobs near you
Infographic showing various Product Operations Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $159,405 per year, or $76.6 per hour.

Product Operations Manager II

GCI

Anchorage, AK • On-site

Full-time

Re-posted 7 days ago

Job description


*This is a Product Management role focusing on voice and Wifi products.
GCI's Product Operations Manager II will be responsible for operational aspects of GCI's product lines, enhancing customer experience and operational efficiency, and managing the product end of lifecycle (EOL). Build a foundation of excellence through metrics, business processes, best practices, budgeting, and reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Customer Experience and Operational Improvements
  • Evaluate and analyze consumer and partner interactions with products and services.
  • Implement operational improvements for product lines based on analysis of service performance.
  • Collect, analyze, and interpret user data, product usage metrics, and customer feedback to identify trends and opportunities for improvement on all products in the market within assigned domain.
  • Work with product manager to recommend changes to product or end of life of product if performance is/is not being met.
  • Develop and monitor key performance indicators (KPIs) to measure product success and identify areas for optimization with product managers where relevant.
  • Establish systems for collecting and managing customer feedback, including surveys, in-app feedback mechanisms, and qualitative feedback.
  • For all operational improvement initiatives, devise a clear communication plan to keep the product team and key stakeholders informed.
  • Responsible for product operations projects that help improve overall user experience.

Manage Product End of Lifecycle (EOL)
  • Work with product domain leads to plan and execute the product lifecycle, including the strategic offering of the product lines, features, and devices in the market.
  • Identify opportunities to retire products or features by managing day-to-day product performance, and implementing strategic fixes for the product, as needed.
  • Work with product manager to define product performance and recommend new product fixes based on performance standards.
  • Create an end-of-life (EOL) plan, defining key dates like end of sale, end of production, and end of support that minimize disruption and maximize customer satisfaction.
  • Ensure all departments (product management, technology partners, sales, marketing, customer experience, and customer service, etc.) are aligned in the EOL plan.
  • Develop a clear communication strategy for customers and internal teams, including the timeline and potential transition options.
  • Create comprehensive toolkit materials in partnership with marketing to assist customer service during the transition period.

Product Domain Support
  • Support a portfolio of product domains in their post-launch phase with a focus on improving the operational aspects of the products.
  • Recommend a definitive conclusion and specific recommendations with clear actions.
  • Clearly present data insights and recommendations to product teams to inform decision-making.

May be Assigned to any of the following Product Portfolio Focus Areas:
  • Broadband
  • Wireless
  • Business Data & Voice
COMPETENCIES:
  • ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
  • BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
  • COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
    • Demonstrated ability to collaborate effectively across the organization to achieve a positive outcome.
    • Ability to effectively influence cross functional teams without formal authority, including senior members of the business.
    • Strong influencing skills and credibility based on data-driven decision making.
  • COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
    • Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences.
    • Ability to accurately read, write, and respond to business correspondence such as emails, chat messages, policies, procedures, reports.
    • Ability to articulate complex data insights and technical information in presentation format in front of technical and non-technical internal and external customers.
    • Demonstrated ability to project confidence and poise in presenting hypotheses, conclusions, and recommendations to executive leadership.
  • COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
  • CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
    • Knowledge and understanding of customer needs and ability to translate feedback into actionable product improvements.
  • RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
  • RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
    • Proficient in data analysis tools and techniques with the ability to extract meaningful insights from large datasets.
    • Familiar with common product development methodologies such as Agile, Scrum, and Waterfall.
    • Knowledge and understanding of technical, financial, and marketing principles relevant to assigned responsibilities.
    • Knowledge and understanding of relevant product trends, technical platforms, and legal, regulatory, and security considerations relevant to assigned responsibilities.
    • Knowledge and understanding of market segmentation, trends, and demands.
    • Knowledge and understanding of organizational core competencies and awareness of their impact on product launches and lifecycle optimization.
    • Knowledge and understanding of software development processes and familiarity with relevant product management tools.
    • Ability to adapt in fast-paced environments with changing circumstances, direction, and strategy.
    • Ability to lead product change initiatives and/or process improvement efforts; technical and non-technical.
    • Ability to prioritize tasks, manage timelines, and deliver projects on time.
    • Ability to distill core components of complex problems into succinct and easily understood conclusions.
    • Ability to analyze problems and technical situations leading to optimal solutions.
    • Ability to function autonomously, assuming a great amount of responsibility, and demonstrate leadership on assigned projects.
  • SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
  • TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.

Additional Job Requirements:
This is an intermediate level position within the discipline demonstrating strong knowledge and proficiency in areas of responsibility. Performs moderately complex tasks and job duties, receiving general instruction on routine work and new assignments. Works under moderate supervision with latitude for independent judgment.
  • May have ownership of some product lines, including accountability for the ultimate success or failure of those products.
  • Supports higher level Product Operations Managers in implementing more complex projects.

Additional Competencies:
  • Ability to develop and implement projects, programs, and procedures with general organizational impact.
  • Strong knowledge and understanding of company operations, functions, and business philosophy.
  • Strong product and market knowledge.
  • Strong knowledge and understanding of data analysis tools and techniques with the ability to extract meaningful insights from large datasets.
  • Strong knowledge and understanding of common product development methodologies such as Agile, Scrum, and Waterfall.
  • Strong knowledge and understanding of technical, financial, and marketing principles relevant to assigned responsibilities.
  • Strong knowledge and understanding of relevant product trends, technical platforms, and legal, regulatory, and security considerations relevant to assigned responsibilities.
  • Strong knowledge and understanding of market segmentation, trends, and demands.
  • Strong knowledge and understanding of organizational core competencies and awareness of their impact on product launches and lifecycle optimization.
  • Strong knowledge and understanding of software development processes and relevant product management tools.

Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
  • High School diploma or equivalent.
  • Bachelor Degree in Business, Accounting, Industrial Management, Engineering or related field. *
  • Minimum of three (3) years of relevant experience in Product Management, Product Development, Technology Sales or Marketing, IT Development/Operations, Software Development, Technology Engineering, Financial Analysis, or Data Analytics. *
    • Including a minimum of one (1) year of Product Management and/or Product Development experience.

Preferred:
  • Relevant industry certifications, such as those from Pragmatic Marketing or The 280 Group.
  • Telecommunications experience.
  • Other relevant telecom industry or job specific certifications.

DRIVING REQUIREMENTS:
  • This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
  • Work is primarily sedentary, requiring daily routine computer usage.
  • Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
  • Ability to accurately communicate information and ideas to others effectively.
  • Physical agility and effort sufficient to perform job duties safely and effectively.
  • Ability to make valid judgments and decisions.
  • Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
  • Must work well in a team environment and be able to work with a diverse group of people and customers.
  • Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

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