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Process Mapping Jobs (NOW HIRING)

eClerx

Process Mapping Support

Greensboro, NC

Process Mapping Support Location: Greensboro, NC, Chandler, AZ, Dallas, TX Type: Full Time Job Summary This role is focused on operational analysis, systematic diagnostic, mapping, and structural ...

Saransh Inc

Process Mapping Facilitators

Baltimore, MD · On-site

$19 - $23.75/hr

Process Mapping Facilitators Location: Baltimore MD (Hybrid - 3 days a week onsite) Job Type: Contract Mandatory Areas Must Have Skills: * Experience with BPMN is mandatory * Facilitating large-scale ...

eClercx

Process Mapping Support

Greensboro, NC · On-site

Process Mapping Support Location: Greensboro, NC, Chandler, AZ, Dallas, TX Type: Full Time Department: BFSI 1 Job Summary This role is focused on operational analysis, systematic diagnostic, mapping ...

Jobtailor

Business Process Consultant

Lakeland, FL · On-site

$90 - $130/hr

Demonstrated proficiency in process mapping * data analysis * and project management * Responsible for complex process analysis * design and simulation * Strong analytical skills with the ability to ...

New

Pivotal Solutions

Business Process Analyst

Hattiesburg, MS · On-site

$51K - $68K/yr

In this role you will interact with business units to understand, document, and map current processes, while identifying areas for optimization through process or technology. The successful candidate ...

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How much do process mapping jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for process mapping in the United States is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.57 per hour, depending on experience, location, and employer.

What is the role of process mapping?

Process mapping is a key responsibility in process mapping roles, involving the creation of visual diagrams to document and analyze business processes. It helps identify inefficiencies, standardize procedures, and improve workflow by using tools like flowcharts or BPMN diagrams. This skill supports process improvement initiatives and often requires knowledge of process modeling software.

What is a process mapping?

A Process Mapping job involves analyzing, documenting, and optimizing business processes to improve efficiency and effectiveness. Professionals in this role create visual representations of workflows, identify bottlenecks, and recommend improvements. They work closely with stakeholders to ensure processes align with business goals and compliance requirements. This role is essential in industries like manufacturing, healthcare, and IT, where process efficiency is critical.

What are the key skills and qualifications needed to thrive in the process mapping position, and why are they important?

To excel in Process Mapping, you should have a strong analytical mindset, attention to detail, and a background in business process management or industrial engineering. Familiarity with process mapping tools such as Microsoft Visio, Lucidchart, or BPMN software, along with certifications like Six Sigma or Lean, is often required. Outstanding communication, collaboration, and problem-solving abilities help set candidates apart in this role. These skills ensure accurate documentation and improvement of organizational workflows, leading to greater efficiency and effective change management.

What are the typical daily responsibilities of someone in a process mapping role?

Professionals in Process Mapping spend much of their day analyzing current workflows, documenting steps visually, and meeting with stakeholders to understand process details and improvement opportunities. You’ll often collaborate closely with different departments to gather accurate information and confirm that process maps reflect real operational practices. Depending on the project phase, you may facilitate workshops, review performance metrics, or update documentation based on feedback. This role requires both independent analysis and teamwork to ensure process improvements are realistic and actionable within the organization.

More about Process Mapping jobs
What cities are hiring for Process Mapping jobs? Cities with the most Process Mapping job openings:
What are the most commonly searched types of Process Mapping jobs? The most popular types of Process Mapping jobs are:
What states have the most Process Mapping jobs? States with the most job openings for Process Mapping jobs include:
What job categories do people searching Process Mapping jobs look for? The top searched job categories for Process Mapping jobs are:
Process Mapping jobs near you
Infographic showing various Process Mapping job openings in the United States as of August 2026, with employment types broken down into 2% Internship, 77% Full Time, and 21% Contract. Highlights an 89% In-person, 4% Hybrid, and 7% Remote job distribution, with an average salary of $52,986 per year, or $25.5 per hour.

Process Mapping Support

eClerx

Greensboro, NC

Full-time

Posted 21 days ago

Job description

Process Mapping Support

Location: Greensboro, NC, Chandler, AZ, Dallas, TX

Type: Full Time

Job Summary

This role is focused on operational analysis, systematic diagnostic, mapping, and structural redesign of banking workflows. By bridging the gap between back-office operations and technology teams

Responsibilities

  • Interacting directly with specific banking units to interview stakeholders, trace workflows, document current-state processes, 

  • Create formal end-to-end process maps to support downstream digital transformation and automation. 

  • Identifying handoffs, friction points and collaborating with other teams to deliver highly scalable, optimized operations

  • Collaborate with offshore teams to develop and validate the flows, simulate and test.

  • Leverage Lean / Six Sigma methodologies to identify non-value-added steps, systemic bottlenecks, manual workarounds, and operational friction points that delay time to decision for borrowers.

  • Gather and analyze baseline volume data, cycle times, and error rates to quantify the business impact of current-state inefficiencies.

  • Collaborate with technology and delivery teams to co-design scalable, friction-free To-Be process models that reduce unit costs and compress turnaround times.

  • Proficiency in platform modeling and visualization tools like Miro, Signavio, Microsoft Visio, or Hopex

Eligibility Requirements

  • Bachelor's degree in Business Administration, Finance, Operations Management, Industrial Engineering, Information Systems, or a related field.
  • 2+ years of experience in business process analysis, operational excellence, process reengineering, business transformation, or related disciplines.
  • Experience within banking, lending, mortgage, financial services, or regulated operational environments preferred.
  • Demonstrated experience mapping complex operational workflows and documenting current-state and future-state processes.
  • Working knowledge of Lean, Six Sigma, Kaizen, or other continuous improvement methodologies; Lean Six Sigma Green Belt or higher preferred.
  • Experience collaborating with technology, product, operations, and offshore delivery teams.

  • Strong analytical and problem-solving skills with the ability to interpret operational data and identify improvement opportunities

How to Apply

  • Click "Apply Now" to submit your resume through our career site
  • Be sure to include any relevant experience that aligns with the role.
  • Qualified candidates will be contacted by a member of our recruitment team for next steps

About eClerx

eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.
The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.

For more information, visit www.eclerx.com  

You can also find us on:

https://www.linkedin.com/company/eclerx/ 

https://www.indeed.com/cmp/Eclerx/about

https://www.glassdoor.com/eClerx

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here

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