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Process Mapping Jobs in Atlanta, GA (NOW HIRING)

Home Depot

Process Engineer II

Atlanta, GA · On-site

... Gemba walks, process mapping, root cause analysis, benchmarking, etc. * 10% Presentations - Synthesize results and findings through Powerpoint and stakeholder presentations * 10% Solutioning ...

Printpack

Process Engineer I or II

Villa Rica, GA

Continuous improvement (5S, process mapping, standard work, etc.) Key Responsibilities: * Drive change and overcome obstacles * Utilize hands-on experience in process troubleshooting, real-time ...

Cleanwater1, Inc

Process Engineer

Norcross, GA

$75K - $90K/yr

Experience with process mapping and industrial time study techniques. * Experience improving ERP workflows related to quality and operations. * Strong analytical skills with the ability to interpret ...

Printpack

Process Engineer I or II

Villa Rica, GA · On-site

Continuous improvement (5S, process mapping, standard work, etc.) Key Responsibilities: * Drive change and overcome obstacles * Utilize hands-on experience in process troubleshooting, real-time ...

Cleanwater1, Inc.

Process Engineer

Norcross, GA · On-site

$75K - $90K/yr

Experience with process mapping and industrial time study techniques. * Experience improving ERP workflows related to quality and operations. * Strong analytical skills with the ability to interpret ...

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Process Mapping information

See Atlanta, GA salary details

$13

$24

$46

How much do process mapping jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for process mapping in Atlanta, GA is $24.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $28.41 per hour, depending on experience, location, and employer.

What is a Process Mapping job?

A Process Mapping job involves analyzing, documenting, and optimizing business processes to improve efficiency and effectiveness. Professionals in this role create visual representations of workflows, identify bottlenecks, and recommend improvements. They work closely with stakeholders to ensure processes align with business goals and compliance requirements. This role is essential in industries like manufacturing, healthcare, and IT, where process efficiency is critical.

What are the key skills and qualifications needed to thrive in the Process Mapping position, and why are they important?

To excel in Process Mapping, you should have a strong analytical mindset, attention to detail, and a background in business process management or industrial engineering. Familiarity with process mapping tools such as Microsoft Visio, Lucidchart, or BPMN software, along with certifications like Six Sigma or Lean, is often required. Outstanding communication, collaboration, and problem-solving abilities help set candidates apart in this role. These skills ensure accurate documentation and improvement of organizational workflows, leading to greater efficiency and effective change management.

What are the typical daily responsibilities of someone in a Process Mapping role?

Professionals in Process Mapping spend much of their day analyzing current workflows, documenting steps visually, and meeting with stakeholders to understand process details and improvement opportunities. You’ll often collaborate closely with different departments to gather accurate information and confirm that process maps reflect real operational practices. Depending on the project phase, you may facilitate workshops, review performance metrics, or update documentation based on feedback. This role requires both independent analysis and teamwork to ensure process improvements are realistic and actionable within the organization.

What are the most commonly searched types of Process Mapping jobs in Atlanta, GA? The most popular types of Process Mapping jobs in Atlanta, GA are:
What are popular job titles related to Process Mapping jobs in Atlanta, GA? For Process Mapping jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Process Mapping jobs in Atlanta, GA look for? The top searched job categories for Process Mapping jobs in Atlanta, GA are:
Process Mapping jobs near you
Infographic showing various Process Mapping job openings in Atlanta, GA as of June 2026, with employment types broken down into 3% Locum Tenens, 44% Full Time, 42% Part Time, and 11% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,955 per year, or $24.5 per hour.

Senior Design Thinking and Process Improvement Consultant

Innovative Healthcare Informatics

Decatur, GA • On-site

Part-time

Posted 16 days ago

Job description

We are seeking an Human Centered Design and Process Improvement Consultant to drive the optimization of government and commercial services, programs, and operational workflows through human-centered methodologies and structured process improvement techniques. This role focuses on enhancing efficiency, accessibility, usability, and public service outcomes by aligning constituent and staff needs with agency goals, policy requirements, and service delivery priorities.
Key Responsibilities
  • Utilize both human-centered design and business process improvement methodologies to identify bottlenecks, pain points, service gaps, inefficiencies, and root causes across public-facing and internal government processes.
  • Lead current-state and future-state process mapping efforts for programs, services, and operational workflows, including handoffs, approvals, decision points, dependencies, and failure points.
  • Conduct stakeholder interviews, workshops, journey mapping, service blueprinting, and user research to understand how policies, processes, systems, and organizational structures affect the people who use and deliver services.
  • Develop practical recommendations that improve accessibility, efficiency, transparency, customer experience, and service outcomes while aligning with agency mission, compliance obligations, and policy requirements.
  • Facilitate cross-functional collaboration among program, operations, policy, IT, digital, and leadership teams to move improvements from discovery through implementation.
  • Define success metrics and support agencies in measuring, sustaining, and continuously improving redesigned services and operational processes.
  • Lead or support organizational change initiatives associated with service redesign, process improvement, and transformation efforts, including stakeholder engagement, communications, training support, and adoption planning.
  • This role is remote, with up to 50% travel to customer sites in the Atlanta/Northeast Atlanta area for onsite design/process improvement, organizational change management and training activities.
Required Qualifications
  • Bachelor's degree in public administration, public policy, business, organizational development, industrial engineering, operations management, design, human factors, or a related field.
  • Five or more years of professional experience in human-centered design, process improvement, service design, operational excellence, organizational transformation, or consulting, preferably in government, public sector, or other highly regulated environments.
  • Demonstrated experience applying human-centered design methods such as user interviews, journey mapping, service blueprinting, co-design, synthesis, prototyping, and iterative testing to improve services and operations.
  • Demonstrated experience with business process mapping, workflow analysis, process redesign, and optimization using structured improvement methods such as Lean, Six Sigma, BPM, or related frameworks.
  • Certification in human-centered design, design thinking, service design, or a comparable discipline from a recognized program.
  • Certification or formal training in business process mapping, Lean, Six Sigma, BPMN, business process management, or related continuous improvement methodologies.
  • Experience leading organizational change initiatives tied to process redesign, service modernization, digital transformation, operating model change, or enterprise improvement efforts.
  • Experience developing and executing change management strategies that support stakeholder alignment, communications, training, adoption, resistance management, and sustainment.
  • Strong facilitation, communication, and stakeholder engagement skills, with the ability to work effectively across executive leadership, program teams, frontline staff, policy owners, and technical teams.
  • Ability to translate complex workflows, research findings, and operational issues into clear recommendations, visual artifacts, and implementation plans.
  • Knowledge of accessibility, equity, and inclusive service delivery principles relevant to public sector environments.
  • Ability to operate effectively in environments with multiple approval layers, competing priorities, policy constraints, and legacy systems common in government settings.
Preferred Qualifications
  • Master's degree in public administration, public policy, business administration, organizational leadership, systems design, or a related field.
  • Experience supporting federal, state, county, municipal, or quasi-government agencies on service delivery, customer experience, business transformation, or operational improvement initiatives.
  • Lean Six Sigma Green Belt, Black Belt, or equivalent advanced certification in operational excellence, quality, or process improvement.
  • Prosci Certified Change Practitioner, CCMP, APMG Change Management Foundation/Practitioner, or similar organizational change management certification.
  • Additional public-sector or federal change management training or certification is preferred, particularly for candidates supporting agency-wide transformation initiatives.
  • Experience improving constituent-facing services such as benefits, licensing, permitting, case management, workforce, digital services, health and human services, or other public programs.
  • Familiarity with government customer experience, service modernization, and digital transformation initiatives, including discovery, iterative testing, and service improvement practices.
  • Experience aligning recommendations with policy, compliance, privacy, records, procurement, risk, accessibility, and security requirements.
  • Proficiency with tools such as Mural, Miro, Lucidchart, Visio, Figma, Microsoft 365, or similar platforms used for facilitation, process documentation, research synthesis, and collaboration.
  • Experience developing implementation roadmaps, performance measures, dashboards, and change adoption plans to support sustained outcomes.

Key Competencies
  • Systems thinking and process analysis.
  • Human-centered and empathetic problem solving.
  • Process mapping and service design.
  • Facilitation and stakeholder engagement.
  • Organizational change leadership.
  • Analytical thinking and decision-making.
  • Communication and influence.
  • Accessibility, equity, and public service orientation.
  • Continuous improvement mindset.

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