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Process Mapping Jobs in Delaware (NOW HIRING)

Essity

Process Engineer

Dover, DE · On-site

Apply process improvement tools including statistical process control, process mapping, control charts, design of experiments, Lean manufacturing waste elimination studies, process capability studies ...

Vega Intellisoft Inc.

Sr Business analyst

Wilmington, DE · On-site

$89K - $115K/yr

Design end-to-end process maps and workflows, with an emphasis on transaction lifecycles and operational efficiency. * Data & Rules Analysis: Analyze complex business logic, support rule engine ...

Qnity

Continuous Improvement Engineer

Newark, DE

$77K - $103K/yr

Identifying improvement opportunities through data analysis and process mapping and proposing solutions to solve them. * Developing and maintaining key performance indicators (KPIs) to measure the ...

WSFS Bank

nCino Product Owner

Wilmington, DE · On-site

Strong process mapping and workflow documentation skills (e.g., Visio, Lucidchart). * Working knowledge of enterprise financial systems, integrations, reporting platforms, and third-party data ...

WSFS Bank

nCino Product Owner

Wilmington, DE · On-site

... process mapping and workflow documentation skills (e.g., Visio, Lucidchart). • Working knowledge of enterprise financial systems, integrations, reporting platforms, and third-party data ...

WSFS Bank

nCino Product Owner

Wilmington, DE

Strong process mapping and workflow documentation skills (e.g., Visio, Lucidchart). * Working knowledge of enterprise financial systems, integrations, reporting platforms, and third-party data ...

Wsfsbank

nCino Product Owner

Wilmington, DE · On-site

Strong process mapping and workflow documentation skills (e.g., Visio, Lucidchart). * Working knowledge of enterprise financial systems, integrations, reporting platforms, and third-party data ...

WSFS Bank

nCino Product Owner

Wilmington, DE · On-site

... process mapping and workflow documentation skills (e.g., Visio, Lucidchart). • Working knowledge of enterprise financial systems, integrations, reporting platforms, and third-party data ...

CRH

Plant Controls Engineer

Dover, DE

$83K - $107K/yr

Participate in gathering and documenting plant requirements for Controls and Automation systems through interviews, documentation analysis and Workflow Process Mapping. * Selection and installation ...

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Process Mapping information

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How much do process mapping jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for process mapping in Delaware is $25.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.62 per hour, depending on experience, location, and employer.

What is the role of process mapping?

Process mapping is a key responsibility in process analysis roles, involving creating visual representations of workflows to identify inefficiencies and improve operational efficiency. It helps teams understand processes clearly and supports decision-making, often using tools like flowcharts or process modeling software.

What is the highest salary in mapping process?

The highest salaries for process mapping professionals typically reach around $100,000 to $130,000 annually, especially for those with extensive experience, certifications, or leadership roles in industries like manufacturing, IT, or consulting. Senior process analysts or managers with advanced skills in tools like Visio or BPMN can earn higher compensation. Salary levels vary based on location, industry, and individual expertise.

What is a Process Mapping job?

A Process Mapping job involves analyzing, documenting, and optimizing business processes to improve efficiency and effectiveness. Professionals in this role create visual representations of workflows, identify bottlenecks, and recommend improvements. They work closely with stakeholders to ensure processes align with business goals and compliance requirements. This role is essential in industries like manufacturing, healthcare, and IT, where process efficiency is critical.

What is the mapping process job role?

A process mapping job role involves analyzing and documenting business processes to improve efficiency and effectiveness. It requires skills in process analysis, visualization tools like flowcharts or diagrams, and understanding of operational workflows. The role often supports process improvement initiatives and may require certifications such as Six Sigma or Lean.

What are the 5 levels of process mapping?

In process mapping, the five levels typically include Level 1 (High-Level Process), Level 2 (Main Process Steps), Level 3 (Sub-Processes), Level 4 (Detailed Tasks), and Level 5 (Process Data and Metrics). Process mapping professionals use these levels to analyze and improve workflows, often utilizing tools like flowcharts or BPMN diagrams to visualize processes clearly at each level.

What are the key skills and qualifications needed to thrive in the Process Mapping position, and why are they important?

To excel in Process Mapping, you should have a strong analytical mindset, attention to detail, and a background in business process management or industrial engineering. Familiarity with process mapping tools such as Microsoft Visio, Lucidchart, or BPMN software, along with certifications like Six Sigma or Lean, is often required. Outstanding communication, collaboration, and problem-solving abilities help set candidates apart in this role. These skills ensure accurate documentation and improvement of organizational workflows, leading to greater efficiency and effective change management.

What are the typical daily responsibilities of someone in a Process Mapping role?

Professionals in Process Mapping spend much of their day analyzing current workflows, documenting steps visually, and meeting with stakeholders to understand process details and improvement opportunities. You’ll often collaborate closely with different departments to gather accurate information and confirm that process maps reflect real operational practices. Depending on the project phase, you may facilitate workshops, review performance metrics, or update documentation based on feedback. This role requires both independent analysis and teamwork to ensure process improvements are realistic and actionable within the organization.

What are popular job titles related to Process Mapping jobs in Delaware? For Process Mapping jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Process Mapping jobs in Delaware look for? The top searched job categories for Process Mapping jobs in Delaware are:
Process Mapping jobs near you
Infographic showing various Process Mapping job openings in Delaware as of July 2026, with employment types broken down into 80% Full Time, 14% Part Time, 1% Temporary, and 5% Contract. Highlights an 80% Physical, 4% Hybrid, and 16% Remote job distribution, with an average salary of $53,032 per year, or $25.5 per hour.

Business Process Engineer - CTMS

Arnex Solutions LLC

Wilmington, DE • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Business Process Engineer - CTMS 

Clinical Trial Operations & CTMS (Veeva/Siebel)

Wilmington - DE - Onsite

 

Role Summary

We are seeking an experienced Business Process Engineer with a strong background in Clinical Trial Operations to join our Life Sciences R&D team. This role will lead end-to-end business process assessment, design, and optimization initiatives across clinical operations, with a focus on Clinical Trial Management System (CTMS) capabilities — preferably Veeva CTMS or Siebel Clinical. The ideal candidate bridges business process expertise with system configuration and regulatory compliance knowledge to drive efficient, compliant, and scalable clinical trial operations.

Key Responsibilities

  • Perform end-to-end business process assessment and design across all in-scope business units and stakeholder roles within Clinical Trial Operations.
  • Facilitate workshops and stakeholder interviews to capture current-state (“as-is”) processes and design future-state (“to-be”) processes.
  • Create clear, structured business process maps (e.g., swimlane diagrams, BPMN) to document workflows across clinical trial functions.
  • Translate business requirements into well-formed User Stories and functional/technical requirements to support Veeva CTMS configuration.
  • Partner with IT, Business Analysts, and system configuration teams to ensure CTMS design aligns with defined business processes and organizational needs.
  • Translate approved business processes into Standard Operating Procedures (SOPs) and Work Instructions (WIs), ensuring alignment with regulatory expectations.
  • Support Computer System Validation (CSV) activities and ensure process documentation aligns with 21 CFR Part 11 and other applicable Life Sciences regulations.
  • Identify process gaps, inefficiencies, and risks, and recommend improvements to enhance quality, compliance, and operational efficiency.
  • Collaborate cross-functionally with Clinical Operations, Quality, Regulatory, and IT teams throughout the process design and system implementation lifecycle.
  • Communicate process designs, requirements, and recommendations clearly to both technical and non-technical stakeholders, including leadership.

Required Qualifications & Experience

  • Demonstrated experience in Life Sciences R&D, predominantly within Clinical Trial Operations.
  • Strong familiarity or hands-on working experience with a CTMS application — Veeva CTMS or Siebel Clinical strongly preferred.
  • Proven experience conducting business process assessments and designing end-to-end processes across multiple business units and roles.
  • Working knowledge of business process mapping techniques and tools (e.g., BPMN, Visio, Lucidchart, or similar).
  • Demonstrated experience creating User Stories / functional requirements for system configuration, ideally within Veeva.
  • Proven ability to translate business processes into SOPs and Work Instructions.
  • Strong knowledge of Life Sciences regulations, particularly 21 CFR Part 11, and experience with Computer System Validation (CSV) processes.
  • Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels of the organization.

Preferred Qualifications

  • Bachelor's degree in Life Sciences, Business, Information Systems, or a related field (or equivalent practical experience).
  • Experience with Veeva Vault CTMS configuration, data model, or administration.
  • Prior experience in a consulting, business analyst, or process improvement role within a regulated Life Sciences environment.
  • Familiarity with GxP environments and change control / validation lifecycle documentation.
  • Process improvement or business analysis certifications (e.g., Lean Six Sigma, CBAP) are a plus.

Key Competencies

  • Analytical thinking and structured problem-solving.
  • Strong stakeholder management and facilitation skills.
  • Attention to detail with a quality- and compliance-first mindset.
  • Ability to work independently and manage multiple work streams in a fast-paced environment.

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