ZipRecruiter

Log In

1

Process Mapping Jobs in Delaware (NOW HIRING)

Keylent Inc

PowerBI Developer

Wilmington, DE · On-site

The role involves requirement gathering, troubleshooting issues, and creating process mapping and data flow diagrams while utilizing Microsoft technologies such as PowerBI, SSRS, and SQL.

Essity

Process Engineer

Dover, DE · On-site

Apply process improvement tools including statistical process control, process mapping, control charts, design of experiments, Lean manufacturing waste elimination studies, process capability studies ...

Qnity

Continuous Improvement Engineer

Newark, DE · On-site

$77K - $103K/yr

Identifying improvement opportunities through data analysis and process mapping and proposing solutions to solve them. * Developing and maintaining key performance indicators (KPIs) to measure the ...

Atwell, LLC

Project Manager - Survey and Mapping

Newark, DE · On-site

$100K - $135K/yr

... process, this role is built on human talent. Your judgment, experience, and character matter most ... Member Assistance Program (MAP) with complimentary counseling sessions, legal benefits, financial ...

next page

Showing results 1-20

All JobsProcess Mapping JobsProcess Mapping Jobs in Delaware

Process Mapping information

See Delaware salary details

$14

$25

$48

How much do process mapping jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for process mapping in Delaware is $25.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.62 per hour, depending on experience, location, and employer.

What is a process mapping?

A Process Mapping job involves analyzing, documenting, and optimizing business processes to improve efficiency and effectiveness. Professionals in this role create visual representations of workflows, identify bottlenecks, and recommend improvements. They work closely with stakeholders to ensure processes align with business goals and compliance requirements. This role is essential in industries like manufacturing, healthcare, and IT, where process efficiency is critical.

What are the typical daily responsibilities of someone in a process mapping role?

Professionals in Process Mapping spend much of their day analyzing current workflows, documenting steps visually, and meeting with stakeholders to understand process details and improvement opportunities. You’ll often collaborate closely with different departments to gather accurate information and confirm that process maps reflect real operational practices. Depending on the project phase, you may facilitate workshops, review performance metrics, or update documentation based on feedback. This role requires both independent analysis and teamwork to ensure process improvements are realistic and actionable within the organization.

What are the key skills and qualifications needed to thrive in the process mapping position, and why are they important?

To excel in Process Mapping, you should have a strong analytical mindset, attention to detail, and a background in business process management or industrial engineering. Familiarity with process mapping tools such as Microsoft Visio, Lucidchart, or BPMN software, along with certifications like Six Sigma or Lean, is often required. Outstanding communication, collaboration, and problem-solving abilities help set candidates apart in this role. These skills ensure accurate documentation and improvement of organizational workflows, leading to greater efficiency and effective change management.

What is the role of process mapping?

Process mapping is a key responsibility in process mapping roles, involving creating visual diagrams of workflows to identify inefficiencies, redundancies, and opportunities for improvement. It helps teams understand current processes, standardize procedures, and implement effective changes using tools like flowcharts or BPMN diagrams.

What are popular job titles related to Process Mapping jobs in Delaware?

For Process Mapping jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Process Mapping jobs in Delaware look for?

The top searched job categories for Process Mapping jobs in Delaware are:

Process Mapping jobs near you
Infographic showing various Process Mapping job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,032 per year, or $25.5 per hour.

Senior Associate, Process Manager (Hybrid)

Wilmington, DE • Hybrid

Capital One
Funds, Trusts and Financial Programs • 10K+ employees

7.8

Company rating: 7.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

88th of 172 rated banks

Good employer

Recommended by students

Paid breaks

Learn more about Capital Oneexternal

Full-time

Posted 4 days ago

Job description

Senior Associate, Process Manager (Hybrid)

Overview:

The Senior Associate, Process Manager in Bank Operations collaborates with cross-functional process, product, technology, and operations teams to optimize operational efficiency, minimize risk, and drive measurable business results. In this role, you will apply process engineering methodologies and robust data analytics to map, analyze, evaluate, and redesign core banking processes.

We are seeking a dedicated, disciplined, process professional who will excel in a team environment and are highly motivated by process improvements that drive solutions. Success in this role requires strong quantitative and analytical skills, meticulous attention to detail, and the ability to adapt within a dynamic banking environment.

General Responsibilities:

  • Operational Readiness: Quickly put structure in place to manage work in a dynamic complex environment, defining operating models for new initiatives and driving readiness decisions

  • Process Mapping & Design: Develop comprehensive, end-to-end process maps, value stream maps, and flow diagrams to document current-state operations and design optimized future-state workflows.

  • Methodology Application: Utilize Lean Six Sigma (DMAIC), Business Process Management (BPM), and Agile frameworks to identify bottlenecks, reduce waste, eliminate process variance, and improve customer experience.

  • Transition & Governance: Establish control metrics to monitor process health and partner with operations leaders to seamlessly transition changed processes into production.

  • Data Collection & Trend Analysis: Extract, aggregate, and measure operational data to identify trends, performance gaps, capacity constraints, and operational risks.

  • Data-Driven Problem Solving: Conduct structured root-cause analysis to resolve complex operational breakdowns and support data-backed business cases

  • Cross-Functional Partnering: Represent Bank Operations in change control forums, agile project teams, and enterprise-wide initiatives to assess process impact and advocate for department interests.

  • Risk Mitigation: Focus on early risk identification and gap analysis to implement controls that ensure compliance and operational resilience.

  • Executive Delivery & Training: Synthesize complex data and process changes into clear presentations and business cases for senior leadership. Deliver training to internal stakeholders on modified workflows and tools.

Location: Center 2 (McLean, VA), West Creek 2 (Richmond, VA), 802 Delaware Ave (Wilmington, DE), or Riverwoods 2 (Riverwoods, Illinois) - This role is hybrid, where you will be expected to spend 3 days per week working in the office and the remainder of the week working virtually.

Basic Qualifications:

  • High School Diploma, GED or equivalent certification

  • At least 2 years of Process Management experience

  • At least 1 year of Data Analysis experience

  • At least 1 year of experience with Microsoft Office or G Suite

Preferred Qualifications:

  • Bachelor's Degree or military experience

  • Lean, Agile, Six Sigma, Business Process Management, or Project Management certification

  • At least 3 years of experience in Process or Project Management

  • At least 1 year of experience in Compliance or Risk Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $88,800 - $101,300 for Sr. Process Manager


Richmond, VA: $80,800 - $92,200 for Sr. Process Manager


Riverwoods, IL: $80,800 - $92,200 for Sr. Process Manager


Wilmington, DE: $80,800 - $92,200 for Sr. Process Manager








Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

What Capital One employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply