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Manager Business Process Mapping Jobs in Delaware

... business units that provide hygiene and health solutions to over a billion people every day ... Apply process improvement tools including statistical process control, process mapping, control ...

... state process mapping and capturing business value. * Support a Center of Excellence (CoE ... Knowledge of data management concepts and terminology * Certification in data storytelling and/or ...

... state process mapping and capturing business value. * Support a Center of Excellence (CoE ... Knowledge of data management concepts and terminology * Certification in data storytelling and/or ...

Senior Business Analyst

Dover, DE · Hybrid

$92K - $119K/yr

... Management System (FMS) modernization initiative. This position will be full-time and hybrid in ... Analyze current-state business processes and define future-state ERP solutions * Lead functional ...

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Manager Business Process Mapping information

What is the difference between Manager Business Process Mapping vs Business Analyst?

AspectManager Business Process MappingBusiness Analyst
Primary FocusDesigning and optimizing business processesAnalyzing business needs and requirements
Skills & CertificationsProcess modeling, BPM certifications, project managementRequirements gathering, data analysis, communication skills
Work EnvironmentCross-departmental collaboration, process improvement projectsStakeholder interviews, documentation, analysis
Industry UsageBusiness process improvement, operations managementIT projects, system implementations, business analysis

While both roles focus on improving business efficiency, the Manager Business Process Mapping primarily designs and streamlines processes, whereas the Business Analyst gathers requirements and analyzes systems to support business needs. Their collaboration ensures effective process improvements aligned with organizational goals.

What does manager business process mapping mean?

A manager in business process mapping is responsible for analyzing, designing, and documenting organizational workflows to improve efficiency and effectiveness. This role often involves using tools like flowcharts and process modeling software, and requires strong analytical and communication skills. The goal is to visualize processes to identify areas for optimization and ensure alignment with business objectives.

What does a Manager Business Process Mapping do?

A Manager Business Process Mapping oversees the analysis and documentation of organizational workflows to improve efficiency and effectiveness. They use tools like flowcharts and process models, often collaborating with cross-functional teams, to identify bottlenecks and optimize business operations.
What are the most commonly searched types of Business Process Mapping jobs in Delaware? The most popular types of Business Process Mapping jobs in Delaware are:
What are popular job titles related to Manager Business Process Mapping jobs in Delaware? For Manager Business Process Mapping jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Manager Business Process Mapping jobs in Delaware look for? The top searched job categories for Manager Business Process Mapping jobs in Delaware are:
What cities in Delaware are hiring for Manager Business Process Mapping jobs? Cities in Delaware with the most Manager Business Process Mapping job openings:

Business Process Engineer - CTMS

Arnex Solutions LLC

Wilmington, DE • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

Business Process Engineer - CTMS 

Clinical Trial Operations & CTMS (Veeva/Siebel)

Wilmington - DE - Onsite

 

Role Summary

We are seeking an experienced Business Process Engineer with a strong background in Clinical Trial Operations to join our Life Sciences R&D team. This role will lead end-to-end business process assessment, design, and optimization initiatives across clinical operations, with a focus on Clinical Trial Management System (CTMS) capabilities — preferably Veeva CTMS or Siebel Clinical. The ideal candidate bridges business process expertise with system configuration and regulatory compliance knowledge to drive efficient, compliant, and scalable clinical trial operations.

Key Responsibilities

  • Perform end-to-end business process assessment and design across all in-scope business units and stakeholder roles within Clinical Trial Operations.
  • Facilitate workshops and stakeholder interviews to capture current-state (“as-is”) processes and design future-state (“to-be”) processes.
  • Create clear, structured business process maps (e.g., swimlane diagrams, BPMN) to document workflows across clinical trial functions.
  • Translate business requirements into well-formed User Stories and functional/technical requirements to support Veeva CTMS configuration.
  • Partner with IT, Business Analysts, and system configuration teams to ensure CTMS design aligns with defined business processes and organizational needs.
  • Translate approved business processes into Standard Operating Procedures (SOPs) and Work Instructions (WIs), ensuring alignment with regulatory expectations.
  • Support Computer System Validation (CSV) activities and ensure process documentation aligns with 21 CFR Part 11 and other applicable Life Sciences regulations.
  • Identify process gaps, inefficiencies, and risks, and recommend improvements to enhance quality, compliance, and operational efficiency.
  • Collaborate cross-functionally with Clinical Operations, Quality, Regulatory, and IT teams throughout the process design and system implementation lifecycle.
  • Communicate process designs, requirements, and recommendations clearly to both technical and non-technical stakeholders, including leadership.

Required Qualifications & Experience

  • Demonstrated experience in Life Sciences R&D, predominantly within Clinical Trial Operations.
  • Strong familiarity or hands-on working experience with a CTMS application — Veeva CTMS or Siebel Clinical strongly preferred.
  • Proven experience conducting business process assessments and designing end-to-end processes across multiple business units and roles.
  • Working knowledge of business process mapping techniques and tools (e.g., BPMN, Visio, Lucidchart, or similar).
  • Demonstrated experience creating User Stories / functional requirements for system configuration, ideally within Veeva.
  • Proven ability to translate business processes into SOPs and Work Instructions.
  • Strong knowledge of Life Sciences regulations, particularly 21 CFR Part 11, and experience with Computer System Validation (CSV) processes.
  • Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels of the organization.

Preferred Qualifications

  • Bachelor's degree in Life Sciences, Business, Information Systems, or a related field (or equivalent practical experience).
  • Experience with Veeva Vault CTMS configuration, data model, or administration.
  • Prior experience in a consulting, business analyst, or process improvement role within a regulated Life Sciences environment.
  • Familiarity with GxP environments and change control / validation lifecycle documentation.
  • Process improvement or business analysis certifications (e.g., Lean Six Sigma, CBAP) are a plus.

Key Competencies

  • Analytical thinking and structured problem-solving.
  • Strong stakeholder management and facilitation skills.
  • Attention to detail with a quality- and compliance-first mindset.
  • Ability to work independently and manage multiple work streams in a fast-paced environment.