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Business Process Mapping Jobs in Delaware (NOW HIRING)

Zettalogix INC

ERP Financials Business Analyst

Dover, DE · On-site

... process gaps, documenting business decisions, maintaining requirements traceability, and preparing implementation artifacts for Solution Integrator onboarding Perform data analysis, data mapping, and ...

Essity

Process Engineer

Dover, DE · On-site

... business units that provide hygiene and health solutions to over a billion people every day ... Apply process improvement tools including statistical process control, process mapping, control ...

CAI

Senior Business Analyst

Dover, DE · Hybrid

$92K - $119K/yr

Analyze current-state business processes and define future-state ERP solutions * Lead functional ... Perform data analysis, source-to-target mapping, data validation, and migration support * Support ...

CAI

Senior Financials ERP Business Analyst

Dover, DE · On-site

$60 - $75/hr

Analyze current-state business processes and define future-state ERP solutions * Lead functional ... Perform data analysis, source-to-target mapping, data validation, and migration support * Support ...

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How much do business process mapping jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for business process mapping in Delaware is $41.56, according to ZipRecruiter salary data. Most workers in this role earn between $33.70 and $49.09 per hour, depending on experience, location, and employer.

What is business process mapping?

A Business Process Mapping job involves analyzing, documenting, and optimizing workflows within an organization. Professionals in this role use visual tools like flowcharts or diagrams to represent business processes, helping improve efficiency and identify areas for improvement. They work closely with stakeholders to streamline operations, reduce redundancies, and enhance overall performance. This role requires strong analytical skills, attention to detail, and proficiency in process modeling tools.

What does a typical day look like for someone working in business process mapping?

A typical day in Business Process Mapping involves meeting with various department stakeholders to understand their workflows, documenting existing business processes, and using mapping tools to visualize these processes for analysis. You’ll often identify areas for process improvement and work collaboratively with cross-functional teams to propose and implement solutions. The role may include leading workshops, managing project timelines, and presenting findings to leadership. This dynamic environment offers a blend of independent analysis and team collaboration, making every day a mix of investigative work and strategic problem-solving.

What are the key skills and qualifications needed to thrive in business process mapping, and why are they important?

To excel in Business Process Mapping, you need strong analytical skills, attention to detail, and a background in business analysis or process improvement, often supported by a relevant degree or certification. Expertise with process mapping tools such as Microsoft Visio, Lucidchart, or BPMN software, as well as familiarity with Lean, Six Sigma, or similar methodologies, is highly valuable. Exceptional communication, problem-solving abilities, and stakeholder management skills set top performers apart in this role. These competencies are critical for accurately documenting workflows, identifying inefficiencies, and facilitating effective organizational change.

Is business process mapping a good career?

Business process mapping is a valuable skill for roles focused on analyzing and improving organizational workflows. It often involves using tools like flowcharts and process modeling software and can lead to careers in process improvement, operations, or consulting. The field offers opportunities for certification and professional development, with demand driven by organizations seeking efficiency enhancements.

What are the most commonly searched types of Business Process Mapping jobs in Delaware?

The most popular types of Business Process Mapping jobs in Delaware are:

What are popular job titles related to Business Process Mapping jobs in Delaware?

For Business Process Mapping jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Business Process Mapping jobs in Delaware look for?

The top searched job categories for Business Process Mapping jobs in Delaware are:

Business Process Mapping jobs near you
Infographic showing various Business Process Mapping job openings in Delaware as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $86,454 per year, or $41.6 per hour.

Senior Associate, Process Manager (Hybrid)

Wilmington, DE • Hybrid

Capital One
Funds, Trusts and Financial Programs • 10K+ employees

7.8

Company rating: 7.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

88th of 172 rated banks

Good employer

Recommended by students

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Learn more about Capital Oneexternal

Full-time

Posted 3 days ago

New

Job description

Senior Associate, Process Manager (Hybrid)

Overview:

The Senior Associate, Process Manager in Bank Operations collaborates with cross-functional process, product, technology, and operations teams to optimize operational efficiency, minimize risk, and drive measurable business results. In this role, you will apply process engineering methodologies and robust data analytics to map, analyze, evaluate, and redesign core banking processes.

We are seeking a dedicated, disciplined, process professional who will excel in a team environment and are highly motivated by process improvements that drive solutions. Success in this role requires strong quantitative and analytical skills, meticulous attention to detail, and the ability to adapt within a dynamic banking environment.

General Responsibilities:

  • Operational Readiness: Quickly put structure in place to manage work in a dynamic complex environment, defining operating models for new initiatives and driving readiness decisions

  • Process Mapping & Design: Develop comprehensive, end-to-end process maps, value stream maps, and flow diagrams to document current-state operations and design optimized future-state workflows.

  • Methodology Application: Utilize Lean Six Sigma (DMAIC), Business Process Management (BPM), and Agile frameworks to identify bottlenecks, reduce waste, eliminate process variance, and improve customer experience.

  • Transition & Governance: Establish control metrics to monitor process health and partner with operations leaders to seamlessly transition changed processes into production.

  • Data Collection & Trend Analysis: Extract, aggregate, and measure operational data to identify trends, performance gaps, capacity constraints, and operational risks.

  • Data-Driven Problem Solving: Conduct structured root-cause analysis to resolve complex operational breakdowns and support data-backed business cases

  • Cross-Functional Partnering: Represent Bank Operations in change control forums, agile project teams, and enterprise-wide initiatives to assess process impact and advocate for department interests.

  • Risk Mitigation: Focus on early risk identification and gap analysis to implement controls that ensure compliance and operational resilience.

  • Executive Delivery & Training: Synthesize complex data and process changes into clear presentations and business cases for senior leadership. Deliver training to internal stakeholders on modified workflows and tools.

Location: Center 2 (McLean, VA), West Creek 2 (Richmond, VA), 802 Delaware Ave (Wilmington, DE), or Riverwoods 2 (Riverwoods, Illinois) - This role is hybrid, where you will be expected to spend 3 days per week working in the office and the remainder of the week working virtually.

Basic Qualifications:

  • High School Diploma, GED or equivalent certification

  • At least 2 years of Process Management experience

  • At least 1 year of Data Analysis experience

  • At least 1 year of experience with Microsoft Office or G Suite

Preferred Qualifications:

  • Bachelor's Degree or military experience

  • Lean, Agile, Six Sigma, Business Process Management, or Project Management certification

  • At least 3 years of experience in Process or Project Management

  • At least 1 year of experience in Compliance or Risk Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $88,800 - $101,300 for Sr. Process Manager


Richmond, VA: $80,800 - $92,200 for Sr. Process Manager


Riverwoods, IL: $80,800 - $92,200 for Sr. Process Manager


Wilmington, DE: $80,800 - $92,200 for Sr. Process Manager








Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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