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Business Process Mapping Jobs in Delaware (NOW HIRING)

Essity

Process Engineer

Dover, DE · On-site

... business units that provide hygiene and health solutions to over a billion people every day ... Apply process improvement tools including statistical process control, process mapping, control ...

M&T Bank

Data Visualization Analyst

Wilmington, DE · On-site

$94K - $157K/yr

Identify process improvement and automation opportunities and assist in development using automation and business intelligence tools, including target state process mapping and capturing business ...

M&T Bank

Data Visualization Analyst

Wilmington, DE

$94K - $157K/yr

Identify process improvement and automation opportunities and assist in development using automation and business intelligence tools, including target state process mapping and capturing business ...

CAI

Senior Business Analyst

Dover, DE · Hybrid

$92K - $119K/yr

Analyze current-state business processes and define future-state ERP solutions * Lead functional ... Perform data analysis, source-to-target mapping, data validation, and migration support * Support ...

Amtex Enterprises

Senior Business Analyst

Dover, DE · On-site

$73K - $94K/yr

Job Title: Senior Business Analyst Location: Hybrid Role- Dover, DE (3 days onsite and 2 days ... and/or PeopleSoft, including process analysis and requirements mapping * Deep knowledge of ...

Arete Technologies, Inc.

Business Analyst

Dover, DE · On-site

... processes required by the state of Delaware). An ideal business analyst will have prior proven ... Primarily, the business analyst will conduct a workflow analysis to map disease investigation form ...

Qnity

Continuous Improvement Engineer

Newark, DE · On-site

$77K - $103K/yr

... CMPT business located in Newark Delaware. This role will drive continuous and step-change ... Identifying improvement opportunities through data analysis and process mapping and proposing ...

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Business Process Mapping information

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How much do business process mapping jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for business process mapping in Delaware is $41.56, according to ZipRecruiter salary data. Most workers in this role earn between $33.70 and $49.09 per hour, depending on experience, location, and employer.

What is business process mapping?

A Business Process Mapping job involves analyzing, documenting, and optimizing workflows within an organization. Professionals in this role use visual tools like flowcharts or diagrams to represent business processes, helping improve efficiency and identify areas for improvement. They work closely with stakeholders to streamline operations, reduce redundancies, and enhance overall performance. This role requires strong analytical skills, attention to detail, and proficiency in process modeling tools.

Is business process mapping a good career?

Business process mapping is a valuable skill in many industries, as it helps organizations improve efficiency and workflows. Professionals in this field often work with tools like flowcharts and process modeling software, and certifications such as BPMN can enhance job prospects. It can lead to roles in process analysis, operations management, and consulting.

What does a typical day look like for someone working in business process mapping?

A typical day in Business Process Mapping involves meeting with various department stakeholders to understand their workflows, documenting existing business processes, and using mapping tools to visualize these processes for analysis. You’ll often identify areas for process improvement and work collaboratively with cross-functional teams to propose and implement solutions. The role may include leading workshops, managing project timelines, and presenting findings to leadership. This dynamic environment offers a blend of independent analysis and team collaboration, making every day a mix of investigative work and strategic problem-solving.

What are the key skills and qualifications needed to thrive in business process mapping, and why are they important?

To excel in Business Process Mapping, you need strong analytical skills, attention to detail, and a background in business analysis or process improvement, often supported by a relevant degree or certification. Expertise with process mapping tools such as Microsoft Visio, Lucidchart, or BPMN software, as well as familiarity with Lean, Six Sigma, or similar methodologies, is highly valuable. Exceptional communication, problem-solving abilities, and stakeholder management skills set top performers apart in this role. These competencies are critical for accurately documenting workflows, identifying inefficiencies, and facilitating effective organizational change.

What are the most commonly searched types of Business Process Mapping jobs in Delaware? The most popular types of Business Process Mapping jobs in Delaware are:
What are popular job titles related to Business Process Mapping jobs in Delaware? For Business Process Mapping jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Business Process Mapping jobs in Delaware look for? The top searched job categories for Business Process Mapping jobs in Delaware are:
Business Process Mapping jobs near you
Infographic showing various Business Process Mapping job openings in Delaware as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $86,454 per year, or $41.6 per hour.

Business Process Engineer - CTMS

Arnex Solutions LLC

Wilmington, DE • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Business Process Engineer - CTMS 

Clinical Trial Operations & CTMS (Veeva/Siebel)

Wilmington - DE - Onsite

 

Role Summary

We are seeking an experienced Business Process Engineer with a strong background in Clinical Trial Operations to join our Life Sciences R&D team. This role will lead end-to-end business process assessment, design, and optimization initiatives across clinical operations, with a focus on Clinical Trial Management System (CTMS) capabilities — preferably Veeva CTMS or Siebel Clinical. The ideal candidate bridges business process expertise with system configuration and regulatory compliance knowledge to drive efficient, compliant, and scalable clinical trial operations.

Key Responsibilities

  • Perform end-to-end business process assessment and design across all in-scope business units and stakeholder roles within Clinical Trial Operations.
  • Facilitate workshops and stakeholder interviews to capture current-state (“as-is”) processes and design future-state (“to-be”) processes.
  • Create clear, structured business process maps (e.g., swimlane diagrams, BPMN) to document workflows across clinical trial functions.
  • Translate business requirements into well-formed User Stories and functional/technical requirements to support Veeva CTMS configuration.
  • Partner with IT, Business Analysts, and system configuration teams to ensure CTMS design aligns with defined business processes and organizational needs.
  • Translate approved business processes into Standard Operating Procedures (SOPs) and Work Instructions (WIs), ensuring alignment with regulatory expectations.
  • Support Computer System Validation (CSV) activities and ensure process documentation aligns with 21 CFR Part 11 and other applicable Life Sciences regulations.
  • Identify process gaps, inefficiencies, and risks, and recommend improvements to enhance quality, compliance, and operational efficiency.
  • Collaborate cross-functionally with Clinical Operations, Quality, Regulatory, and IT teams throughout the process design and system implementation lifecycle.
  • Communicate process designs, requirements, and recommendations clearly to both technical and non-technical stakeholders, including leadership.

Required Qualifications & Experience

  • Demonstrated experience in Life Sciences R&D, predominantly within Clinical Trial Operations.
  • Strong familiarity or hands-on working experience with a CTMS application — Veeva CTMS or Siebel Clinical strongly preferred.
  • Proven experience conducting business process assessments and designing end-to-end processes across multiple business units and roles.
  • Working knowledge of business process mapping techniques and tools (e.g., BPMN, Visio, Lucidchart, or similar).
  • Demonstrated experience creating User Stories / functional requirements for system configuration, ideally within Veeva.
  • Proven ability to translate business processes into SOPs and Work Instructions.
  • Strong knowledge of Life Sciences regulations, particularly 21 CFR Part 11, and experience with Computer System Validation (CSV) processes.
  • Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels of the organization.

Preferred Qualifications

  • Bachelor's degree in Life Sciences, Business, Information Systems, or a related field (or equivalent practical experience).
  • Experience with Veeva Vault CTMS configuration, data model, or administration.
  • Prior experience in a consulting, business analyst, or process improvement role within a regulated Life Sciences environment.
  • Familiarity with GxP environments and change control / validation lifecycle documentation.
  • Process improvement or business analysis certifications (e.g., Lean Six Sigma, CBAP) are a plus.

Key Competencies

  • Analytical thinking and structured problem-solving.
  • Strong stakeholder management and facilitation skills.
  • Attention to detail with a quality- and compliance-first mindset.
  • Ability to work independently and manage multiple work streams in a fast-paced environment.

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