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Process Mapping Jobs in Delaware (NOW HIRING)

Qnity

Sr. Quality Engineer

Newark, DE

$86K - $117K/yr

Process Mapping, Cause & Effect (C&E) analysis, FMEA, control charts & Measurement System Analysis (MSA) Data, Training & Coaching * Lead routine SPC and control chart reviews to ensure process ...

CRH

Plant Controls Engineer

Dover, DE · On-site

$83K - $107K/yr

Participate in gathering and documenting plant requirements for Controls and Automation systems through interviews, documentation analysis and Workflow Process Mapping. * Selection and installation ...

CRH

Plant Controls Engineer

Dover, DE · On-site

$66K - $78K/yr

Participate in gathering and documenting plant requirements for Controls and Automation systems through interviews, documentation analysis and Workflow Process Mapping. * Selection and installation ...

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$14

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$48

How much do process mapping jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for process mapping in Delaware is $25.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.62 per hour, depending on experience, location, and employer.

What is the role of process mapping?

Process mapping is a key responsibility in process analysis roles, involving creating visual representations of workflows to identify inefficiencies and improve operational efficiency. It helps teams understand processes clearly and supports decision-making, often using tools like flowcharts or process modeling software.

What is the highest salary in mapping process?

The highest salaries for process mapping professionals typically reach around $100,000 to $130,000 annually, especially for those with extensive experience, certifications, or leadership roles in industries like manufacturing, IT, or consulting. Senior process analysts or managers with advanced skills in tools like Visio or BPMN can earn higher compensation. Salary levels vary based on location, industry, and individual expertise.

What is a Process Mapping job?

A Process Mapping job involves analyzing, documenting, and optimizing business processes to improve efficiency and effectiveness. Professionals in this role create visual representations of workflows, identify bottlenecks, and recommend improvements. They work closely with stakeholders to ensure processes align with business goals and compliance requirements. This role is essential in industries like manufacturing, healthcare, and IT, where process efficiency is critical.

What is the mapping process job role?

A process mapping job role involves analyzing and documenting business processes to improve efficiency and effectiveness. It requires skills in process analysis, visualization tools like flowcharts or diagrams, and understanding of operational workflows. The role often supports process improvement initiatives and may require certifications such as Six Sigma or Lean.

What are the 5 levels of process mapping?

In process mapping, the five levels typically include Level 1 (High-Level Process), Level 2 (Main Process Steps), Level 3 (Sub-Processes), Level 4 (Detailed Tasks), and Level 5 (Process Data and Metrics). Process mapping professionals use these levels to analyze and improve workflows, often utilizing tools like flowcharts or BPMN diagrams to visualize processes clearly at each level.

What are the key skills and qualifications needed to thrive in the Process Mapping position, and why are they important?

To excel in Process Mapping, you should have a strong analytical mindset, attention to detail, and a background in business process management or industrial engineering. Familiarity with process mapping tools such as Microsoft Visio, Lucidchart, or BPMN software, along with certifications like Six Sigma or Lean, is often required. Outstanding communication, collaboration, and problem-solving abilities help set candidates apart in this role. These skills ensure accurate documentation and improvement of organizational workflows, leading to greater efficiency and effective change management.

What are the typical daily responsibilities of someone in a Process Mapping role?

Professionals in Process Mapping spend much of their day analyzing current workflows, documenting steps visually, and meeting with stakeholders to understand process details and improvement opportunities. You’ll often collaborate closely with different departments to gather accurate information and confirm that process maps reflect real operational practices. Depending on the project phase, you may facilitate workshops, review performance metrics, or update documentation based on feedback. This role requires both independent analysis and teamwork to ensure process improvements are realistic and actionable within the organization.

What are popular job titles related to Process Mapping jobs in Delaware? For Process Mapping jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Process Mapping jobs in Delaware look for? The top searched job categories for Process Mapping jobs in Delaware are:
Process Mapping jobs near you
Infographic showing various Process Mapping job openings in Delaware as of July 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 79% In-person, 5% Hybrid, and 16% Remote job distribution, with an average salary of $53,032 per year, or $25.5 per hour.
Consumer Bank- Product Portfolio Operations, Product Transformation Team

Consumer Bank- Product Portfolio Operations, Product Transformation Team

JPMorgan Chase & Co.

Wilmington, DE • On-site

Full-time

Medical, Retirement

Re-posted 17 hours ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 491 frontline employees who took The Breakroom Quiz

57th of 149 rated banks

Job description


Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.
As a Product Portfolio Operations Manager in Consumer Banking, you will lead end-to-end improvement programs for Consumer Bank Product Portfolio Operations, driving governance, integrated planning, stakeholder alignment, and change enablement to deliver measurable productivity and process outcomes.
This role partners closely with senior leaders to manage priorities, dependencies, risks, and success metrics, while maintaining clear executive-ready communications and a "single source of truth" through strong documentation practices. Bring your experience in program/project delivery, process improvement, agile and/or change enablement, and influencing without authority.
Job responsibilities
  • Lead end-to-end improvement initiatives for Consumer Bank Product Portfolio Operations, managing scope, plans, execution, and stakeholder alignment.
  • Run program governance and delivery management, including cadences, status reporting, milestone tracking, decision/risk logs, and escalations to ensure follow-through.
  • Manage readiness and change adoption by coordinating impacted teams, communicating key dates, and delivering change enablement (comms plans, training support, adoption tactics).
  • Partner with senior leaders to manage priorities, dependencies, risks, sequencing, resourcing, and success metrics as needs shift.
  • Own and continuously improve documentation and delivery assets, maintaining Confluence/SharePoint repositories (FAQs, timelines, comms, training) plus standardized structures, workflows, trackers, templates, and playbooks.
  • Build insight and automation solutions (e.g., Alteryx, Monday.com) and run feedback measurement (e.g., SurveyMonkey) to assess readiness/adoption and turn insights into actions.
  • Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives

  • Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
  • Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
  • Implements a product-level collection strategy consisting of controls, financials, and resourcing needs

Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in program management or performance optimization
  • Proven ability to manage and implement operational effectiveness initiatives
  • Proven ability to operate within the product development life cycle and agile methodologies
  • Demonstrated ability to lead end-to-end programs/projects: scoping, planning, integrated schedules, dependencies, risks/issues, governance, delivery, and closure.
  • Strong stakeholder management and influence skills; able to drive outcomes without direct authority.
  • Proven executive-ready communications skills (clear status, risks/asks/decisions, presentations, and written updates).
  • Experience building and running program governance (cadences, action tracking, escalation paths, decision management).
  • Practical experience with change enablement (communications planning, readiness, training/support, feedback loops).
  • Process improvement capability (workflow redesign, standardization, playbooks/templates, continuous improvement mindset).
  • Strong documentation and knowledge management skills (maintaining a "single source of truth," writing FAQs/runbooks).
  • Strong organization, attention to detail, and independence; able to manage multiple workstreams and shifting priorities.

Preferred qualifications, capabilities, and skills
  • Experience in consumer banking and/or Product Portfolio Operations (or similar product operations/portfolio management environments).
  • Hands-on experience with Atlassian tools (e.g., Confluence; Jira experience a plus).

  • Experience with workflow/application tools (e.g., Monday.com) to support intake, tracking, operational workflows, plans, and reporting.
  • Alteryx experience (report development and repeatable analytics).
  • Experience administering and analyzing surveys (e.g., SurveyMonkey) to support readiness/adoption measurement.

  • Familiarity with Lean concepts (waste elimination / Muda) and/or formal process mapping methods.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

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