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Business Process Optimization Jobs in Delaware (NOW HIRING)

NIXON MEDICAL

Sales Analytics Manager

New Castle, DE · On-site

... optimized business processes, and accurate CRM data. This position transforms data into actionable insights that improve forecasting, identify growth opportunities, strengthen pipeline management ...

New

NIXON MEDICAL

Sales Analytics Manager

New Castle, DE · On-site

... optimized business processes, and accurate CRM data. This position transforms data into actionable insights that improve forecasting, identify growth opportunities, strengthen pipeline management ...

New

Dupont

Process Technology Engineer

Newark, DE · On-site

Are you passionate about optimizing manufacturing processes, solving technical challenges, and ... Business at the Pencader site in Newark, DE. The site produces high performance Vespel parts in a ...

Qnity

Manufacturing Technology Area Manager

Newark, DE

$107K - $133K/yr

Translate business objectives and site priorities into actionable technical execution plans that ... Support capital projects, process optimization efforts, and reliability improvements that increase ...

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Business Process Optimization information

See Delaware salary details

$41K

$84.1K

$151.1K

How much do business process optimization jobs pay per year?

As of Aug 12, 2026, the average yearly pay for business process optimization in Delaware is $84,129.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $97,100.00 per year, depending on experience, location, and employer.

What are some typical projects or tasks a business process optimization professional might work on?

Business Process Optimization professionals often lead initiatives to streamline workflows, reduce costs, and improve productivity across various departments. Typical projects include analyzing current processes, identifying bottlenecks, designing and implementing new procedures, and measuring outcomes to ensure continuous improvement. Collaboration with cross-functional teams is common, and they frequently facilitate workshops or training sessions to support change adoption. These professionals may also support digital transformation initiatives, helping integrate new technologies to further optimize business operations.

What are the key skills and qualifications needed to thrive in the business process optimization position, and why are they important?

To thrive in Business Process Optimization, you need strong analytical skills, a background in process improvement methodologies like Lean or Six Sigma, and experience with process mapping and documentation. Familiarity with tools such as Microsoft Visio, process mining software, and relevant certifications like Lean Six Sigma Green or Black Belt is highly valued. Strong communication, problem-solving, and change management skills set top candidates apart. These competencies are essential for identifying inefficiencies, driving organizational improvements, and ensuring cross-functional collaboration.

What is a business process optimization?

A Business Process Optimization job focuses on analyzing, improving, and streamlining an organization's workflows to enhance efficiency and effectiveness. Professionals in this role identify inefficiencies, implement process improvements, and leverage technology to optimize business operations. They collaborate with different departments to redesign workflows, reduce costs, and improve productivity. Strong analytical, problem-solving, and project management skills are essential for success in this role.

What are the most commonly searched types of Business Process Optimization jobs in Delaware? The most popular types of Business Process Optimization jobs in Delaware are:
What are popular job titles related to Business Process Optimization jobs in Delaware? For Business Process Optimization jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Business Process Optimization jobs in Delaware look for? The top searched job categories for Business Process Optimization jobs in Delaware are:
Business Process Optimization jobs near you
Infographic showing various Business Process Optimization job openings in Delaware as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $84,129 per year, or $40.4 per hour.

Senior Business Process Engineer (Institutional Services)

M&T Bank

Wilmington, DE • On-site

$100K - $130K/yr

Full-time

Posted 2 days ago

New

M&T Bank rating

7.9

Company rating: 7.9 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

80th of 171 rated banks

Job description

The Wilmington Trust Institutional Services (IS) division is experiencing rapid business growth and has initiated a strategic program of continuous improvement to support the growth objectives. The goals of the program are to reduce operational issues and risks by standardizing processes, implementing best-practices in key areas, and adding new governance and control functions. In addition, long term digital transformation is required to grow revenue through new and transformed digital-first trust and agency service products, to move from a product-centric to client-centric operating model, to move from market-specific to global solutions, and to dramatically lower the cost to serve. These two strategic focus areas are driving growth in overall business investment.
Overview:
We are seeking a Senior Business Process Engineer to join our Corporate Trust and Agency Services team. This role will focus on end-to-end process redesign to enhance operational efficiency, strengthen risk controls, and improve client experience. The ideal candidate will have deep expertise in Business Process Model and Notation (BPMN) and Microsoft Visio, with a proven track record of mapping and optimizing complex processes.
Primary Responsibilities:
  • Collaborate with stakeholders to define business requirements and ensure alignment with regulatory and compliance standards.
  • Interview process subject matter experts (SMEs), process owners, and Division managers to identify and understand their processes.
  • Assess risks, gaps, and control weaknesses within existing processes; identify risk-related issues needing escalation to management.
  • Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis.
  • Document information using analytical tools and techniques including spreadsheets and process maps; leverage Microsoft Visio and BPMN.
  • Document and map current state business processes and facilitate the design of an improved future state.
  • Ensure process documentation is built with consistent templates, fits into the broader process architecture, and is maintained according to governance procedures.
  • Drive continuous improvement initiatives, leveraging best practices in process improvement and operational excellence.
  • Support change management efforts to ensure successful adoption of redesigned processes.
  • Collaborate with change enablement teams on communication, training, and implementation of process changes.
  • Ensure official process documentation is consistent with approved procedures
  • Champion process excellence across Institutional Services by focusing on reducing costs, cycle time, errors, and risk, encompassing concepts of LEAN, Six Sigma, Change Management, and Problem-Solving methodologies.
  • Manage and formulate business opportunities in the long-term planning process, including development and adoption of business case, responsible for implementation of overall initiatives.
  • Develop and monitor measurement systems (e.g., KPIs/KRIs) to track process performance and operational metrics.
  • Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Scope of Responsibilities:
This position executes process re-engineering projects impacting multiple business lines within Institutional Services to improve efficiency, reduce expenses and provide improved service to customers.
Education and Experience Required:
Bachelor's degree and a minimum of 7 years' relevant work experience, or in lieu of a degree, a combined minimum of 11 years' higher education and/or work experience, including a minimum of 7 years' relevant work experience.
Ability to document processes accurately, in detail, and using BPMN 2.0
5 years Financial Services Experience
Six Sigma Black Belt, Lean Certified or Agile certification
Strong verbal and written communication skills
Strong analytical and problem-solving skills to properly deconstruct the problem and determine viable solution options using data as a guide
Experience handling multiple tasks and working under time constraints in support of various assignments
Strong design and systems thinking skills
Education and Experience Preferred:
  • Minimum of a bachelor's degree in technical, finance, or business discipline
  • Minimum of 8 years' Process Improvement experience
  • FinTech or Corporate Trust experience
  • Experience with risk management practices (Risk and Control Assessments)
  • Self-motivated
  • Well-organized and detail-oriented
  • Proven success scaling process design practices across large, complex organizations
  • AI prompt engineering experience

Physical Requirements:
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $118,200.00 - $197,000.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Wilmington, Delaware, United States of America

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