Business Process Optimization Jobs in Delaware (NOW HIRING)

We are seeking a seasoned leader with 3+ years of hands-on experience in Power Apps and Power Automate, and a proven track record in SharePoint Online migration. You will oversee complex migration projects, manage cross-functional teams, and deliver innovative solutions using SharePoint Online, Power Apps, Power Automate, and Microsoft Forms. Your expertise will be pivotal in modernizing collaboration platforms, optimizing business processes, and ensuring seamless adoption of cloud technologies.

Job Responsibilities

• Lead and manage the full lifecycle of SharePoint on-premise to SharePoint Online migration projects, including planning, execution, risk mitigation, and stakeholder communication.
• Develop and execute comprehensive project plans, timelines, and resource strategies to ensure successful, timely migrations with minimal business disruption.
• Collaborate with business and technology stakeholders to gather requirements, define migration strategies, and align initiatives with organizational objectives.
• Utilize Microsoft Power Platform tools (Power Apps, Power Automate, Microsoft Forms) to automate workflows, digitize forms, and enhance business processes post-migration.
• Oversee the design, customization, and deployment of SharePoint Online sites, document libraries, and collaboration solutions.
• Ensure data integrity, security, and compliance throughout the migration process and within the new cloud environment.
• Drive user adoption and change management by developing training materials, conducting workshops, and providing ongoing support.
• Monitor project progress, manage budgets, and report on key metrics to senior leadership.
• Stay abreast of Microsoft 365 advancements and best practices, proactively identifying opportunities for further automation and process improvement.

Required Qualifications, Capabilities, and Skills

• Bachelor's or Master's degree in information technology, Computer Science, or a related field.
• 3+ years of experience with Microsoft Power Apps and Power Automate, with deep expertise in business process automation and digital transformation.
• 4+ years of IT project management experience, including leading large-scale SharePoint migration projects.
• Advanced proficiency in SharePoint Online, SharePoint on-premises, and the Microsoft 365 ecosystem.
• Strong understanding of data migration methodologies, governance, and security best practices.
• Experience managing cross-functional teams and collaborating with business and technical stakeholders at all levels.
• Excellent project management skills, including proficiency with project planning tools, risk management, and budget oversight.

• Exceptional communication, presentation, and change management skills.

Preferred Additional Qualifications, Capabilities, and Skills

• Proficiency in building interactive dashboards and reports using Power BI; familiarity with Tableau for enterprise-scale data visualization and stakeholder reporting.
• Hands-on experience designing and optimizing data preparation and analytic workflows in Alteryx, including connectors, transformations, and scheduling/orchestration.
• Practical experience implementing Robotic Process Automation (RPA) with UiPath to streamline repetitive operational processes, including bot design, governance, and monitoring
• Experience in the financial services industry is a plus.
• Relevant certifications (e.g., PMP, Microsoft Certified: Power Platform Solution Architect, Microsoft 365 Certified: Enterprise Administrator Expert) are highly desirable.

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans