Job Description – Conversational AI QA Lead - chatbots
Locations: Irving/Dallas, Texas
FULL TIME
Day to Day job Duties:
- Develop and implement conversational AI solutions: Design, build, and deploy chatbots and virtual assistants for banking use cases.
- Develop and implement a comprehensive QA strategy that aligns with our product roadmap and business goals.
- Lead, mentor, and grow a high-performing QA team, fostering a culture of continuous improvement and accountability.
- Establish and enforce quality standards, processes, and best practices for software testing, including automated and manual testing methodologies.
- Collaborate with product management, engineering, and operations teams to define quality metrics and ensure alignment on product quality goals.
- Oversee the design and execution of test plans, test cases, and automated test scripts to validate product functionality and performance.
- Provide regular updates to executive leadership on quality metrics, testing progress, and risk assessments related to product releases.
- Identify and advocate for quality improvements throughout the product development lifecycle.
Skills Required:
- 10+ years of experience in software quality assurance, with at least 5 years in a leadership role.
- Proven track record of developing and executing QA strategies for complex software products.
- Deep understanding of software testing methodologies, tools, and best practices.
- Experience with test automation frameworks and CI/CD pipelines.
- Strong analytical and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
Kind regards,
Yousuf Ali
Saransh, Inc.,
Delivery Head
5 Independence Way,
Suite # 225 - Princeton, NJ 08540
Cell: 6094299567 || www.saranshinc.com
a Certified Woman & Minority Business Enterprise (WMBE)
an Inc. 5000 Company - 2020
a NJFAST 50 Growing Company - 2020
a Tech Serve Alliance Excellence Award Company - 2019