1

Phone Manager Jobs (NOW HIRING)

AON Phone Operator

Bristol, TN · On-site

$13.75 - $17/hr

Operates the phone system and assists with scheduling patients. Coordinates the operation of the ... Customer Service - Manages difficult or emotional customer situations; Responds promptly to ...

The Phone Operator is responsible for managing high volumes of inbound calls and providing ... exceptional customer service to patients, providers, and internal departments. This role plays a ...

As a Phone Sales Operator, you should be comfortable in a fast-paced inbound/outbound call environment, be a self-starter who is comfortable managing their own time, be results and outcome oriented ...

Be Seen First

Inside Phone Sales

Gibsonia, PA · On-site

$18 - $25/hr

Maintain accurate records of customer interactions using our CRM system. * Collaborate with a ... Prior experience in phone or inside sales, with a track record of meeting or exceeding targets.

USM Business Systems, established in 1999, is an industry-leading private talent management firm ... Windows Phone developer Duration: 2 years Location: Seattle, WA Need GC and USC Required Skills:

Be Seen First

Cell phone technician

Harlingen, TX · On-site

$10 - $18/hr

The Cell Phone Technician plays an essential role in maintaining and repairing a variety of mobile ... Collaborate with team members to manage repair workflow efficiently Required Qualifications ...

Remote Phone Sales

Roseville, CA · Remote

$25 - $45/hr

We are on the hunt for a DRIVEN and enthusiastic and EXPERIENCED Phone Sales agent with a proven ... Proficiency in using CRM software, preferably GoHighLevel, for managing customer engagements.

... our CRM • Track conversations, next steps, and follow-up schedules • Communicate professionally by phone, text, and email • Work closely with management to improve performance • Stay ...

Inside Phone Sales

Englewood, CO · On-site

$100K - $200K/yr

Communicating with department managers to identify service gaps and opportunities * Logging client ... Skilled in outbound phone work and basic computer use * A calm, professional presence with a true ...

Communicating with department managers to identify service gaps and opportunities * Logging client ... Skilled in outbound phone work and basic computer use * A calm, professional presence with a true ...

next page

Showing results 1-20

People also search for

Phone Manager information

See salary details

$29K

$104.6K

$118K

How much do phone manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for phone manager in the United States is $104,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a Phone Manager?

A Phone Manager is responsible for overseeing telephone communication systems within an organization, which can include managing incoming and outgoing calls, maintaining phone hardware and software, and supervising staff who handle calls. They ensure that communication flows smoothly, troubleshoot issues, and may also analyze call data to improve efficiency. In some companies, Phone Managers are involved in training employees on proper phone etiquette and system use. Their role is essential for businesses that rely heavily on telecommunication for customer service or internal coordination.

What are the key skills and qualifications needed to thrive as a Phone Manager, and why are they important?

To excel as a Phone Manager, you typically need experience in telecommunications management, strong organizational skills, and a background in customer service or call center operations. Familiarity with phone system software (such as VoIP platforms), CRM tools, and sometimes certifications like CompTIA Network+ are often required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve technical or customer issues efficiently. These skills are crucial for ensuring seamless phone operations, high customer satisfaction, and effective team performance.

What are some common challenges faced by Phone Managers, and how can they be addressed?

Phone Managers often encounter challenges such as handling high call volumes, ensuring consistent customer service quality, and managing a diverse team of call agents. To address these, it's important to implement effective call routing systems, provide ongoing training for staff, and maintain clear communication channels within the team. Additionally, regularly reviewing performance metrics and seeking feedback helps identify areas for improvement and fosters a supportive work environment.

What is the difference between Phone Manager vs Customer Service Representative?

AspectPhone ManagerCustomer Service Representative
CredentialsHigh school diploma or equivalent; experience in team managementHigh school diploma or equivalent; customer service skills
Work EnvironmentSupervises call center teams, manages operationsHandles customer calls, provides support
Industry UsageCommon in call centers, telecom, tech companiesWidespread across retail, telecom, service industries

The main difference is that a Phone Manager oversees call center operations and manages teams, while a Customer Service Representative directly interacts with customers to resolve issues. The Phone Manager typically has leadership responsibilities, whereas the Customer Service Representative focuses on customer support tasks.

What cities are hiring for Phone Manager jobs? Cities with the most Phone Manager job openings:
What are the most commonly searched types of Phone jobs? The most popular types of Phone jobs are:
What states have the most Phone Manager jobs? States with the most job openings for Phone Manager jobs include:
Phone Enumerator- Arizona

$17.75/hr

Part-time

Posted 12 days ago


Job description

The National Association of State Departments of Agriculture (NASDA) is looking to hire an organized part-time Phone Enumerator to conduct telephone interviews of farm and ranch operators and related businesses. Are you looking for a job with flexible hours? Would you like to work for an agriculture nonprofit that cares about its community and employees? If so, please read on!
This administration position earns a competitive wage of $17.75/hour, plus mileage and opportunities for a promotion based on hours worked and performance ratings. We also offer exceptional perks, including a flexible schedule, the opportunity to work from home, the ability to work in your community, and knowledge about where your food comes from. If this sounds like the right opportunity in agriculture for you, apply today!
ABOUT NASDA
NASDA is a nonpartisan, nonprofit association that represents the elected and appointed commissioners, secretaries, and directors of the departments of agriculture in all fifty states and four U.S. territories. Founded in 1916, our mission is to grow and enhance American agriculture through policies, partnerships, and public engagement.
Since 1972, NASDA has employed enumerators to collect agricultural data on behalf of the United States Department of Agriculture's (USDA) National Agricultural Statistics Service (NASS). In order to achieve our goals, we need employees who are as passionate about agriculture as we are and willing to put in the hard work. To find the right people, we strive to create a positive work environment that our employees can be proud of and want to build their careers with!
A DAY IN THE LIFE OF A PHONE ENUMERATOR
You play a crucial role in providing reliable, accurate, and objective agricultural statistics and information that farmers, ranchers, and rural communities depend on. You conduct telephone interviews with farm and ranch operators as well as other related businesses. In order to gain cooperation, you explain the purpose of the survey or census and then proceed to record data on a survey instrument. This typically involves talking on the phone while typing answers at the same time, but your expert multitasking skills make this a nonissue.
After reviewing the information for completeness, you edit and assist with processing the information. In addition, you answer any incoming calls from farmers and accurately respond to questions related to various surveys and the Census of Agriculture. You also assist with any other administration duties including operating office machines when needed. Staying organized and effectively completing tasks brings you great satisfaction, which is why you are perfect for this position!
QUALIFICATIONS FOR A PHONE ENUMERATOR
Experience multitasking in an energetic, deadline-oriented work environment
Ability to represent NASDA and the benefits of enumerators positively in all survey actions
Knowledge about computers or iPads
Excellent typing skills
Do you have excellent verbal and written communication skills? Are you able to demonstrate good time management in a fast-paced environment? Can you maintain a friendly and positive attitude? Are you self-motivated? Do you enjoy working as part of a team? If so, you might just be perfect for this administration position at our agriculture nonprofit!
WORK SCHEDULE
This part-time administration position works a flexible schedule that may include some evenings, weekends, and holidays.
READY TO JOIN OUR TEAM?
We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this Office / Phone Enumerator job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: (86401)
NASDA does not discriminate in employment practices or programs on the basis of race, color, national origin, sex, religion, disability, political beliefs, or family status.

National Association of State Departments of Agriculture logo

About National Association of State Departments of Agriculture

Sourced by ZipRecruiter

Founded in 1916, the National Association of State Departments of Agriculture (NASDA) is a leader and problem solver on our nation’s most important agricultural issues. Speaking on behalf of a unified voice from all 50 states and four territories, NASDA is a nonpartisan association working to influence policy that is beneficial for all regions, people and environments. On the front lines for the industry we love, NASDA gives a voice to agriculture through policy, partnerships and public engagement. Because agriculture leads the way for a healthy and resilient world, NASDA members are committed to representing the interests of everyone in the food supply chain who work every day to provide life’s necessities at affordable prices and in a healthy, sustainable manner.

Industry

Agriculture

Company size

11 - 50 Employees

Headquarters location

Arlington, VA, US

Year founded

1916