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Phone Manager Jobs (NOW HIRING)

Cardiology Associates

Medical Phone Operator

Fairhope, AL · On-site

$14.50 - $18/hr

... Phone Operator to join our team in Fairhope, Alabama. In this important role, you will serve as a ... The ideal candidate is dependable, team-oriented, and able to manage a high volume of patient calls ...

CAMPBELL CLINIC PC

AON Phone Operator

Bristol, TN · On-site

$13.75 - $17/hr

Operates the phone system and assists with scheduling patients. Coordinates the operation of the ... Customer Service - Manages difficult or emotional customer situations; Responds promptly to ...

Cardiology Associates

Medical Phone Operator

Mobile, AL · On-site

$16 - $20/hr

... Phone Operator to join our team in Mobile, Alabama. In this important role, you will serve as a ... The ideal candidate is dependable, team-oriented, and able to manage a high volume of patient calls ...

Cardiology Associates

Medical Phone Operator

Fairhope, AL

$14.50 - $18/hr

... Phone Operator to join our team in Fairhope, Alabama. In this important role, you will serve as a ... The ideal candidate is dependable, team-oriented, and able to manage a high volume of patient calls ...

Cardiology Associates

Medical Phone Operator

Mobile, AL · On-site

$13.25 - $16.75/hr

... Phone Operator to join our team in Mobile, Alabama. In this important role, you will serve as a ... The ideal candidate is dependable, team-oriented, and able to manage a high volume of patient calls ...

Cardiology Associates

Medical Phone Operator

Mobile, AL

$13.25 - $16.75/hr

... Phone Operator to join our team in Mobile, Alabama. In this important role, you will serve as a ... The ideal candidate is dependable, team-oriented, and able to manage a high volume of patient calls ...

Cardiology Associates

Medical Phone Operator

Mobile, AL · On-site

$13.25 - $16.75/hr

... Phone Operator to join our team in Mobile, Alabama. In this important role, you will serve as a ... The ideal candidate is dependable, team-oriented, and able to manage a high volume of patient calls ...

Evoplay

German phone operator

$16.75 - $20.75/hr

What You'll Do Communicate with clients via phone and messengers Re-engage inactive clients and ... Stable schedule: 5/2 working format Supportive management and professional team environment

Evoplay

German phone operator

$16.75 - $20.75/hr

What You'll Do Communicate with clients via phone and messengers Re-engage inactive clients and ... Supportive management and professional team environment * Comfortable working conditions and all ...

Bass Pro Shops

Phone Operator - Part-Time

Sayreville, NJ · On-site

$17 - $19.75/hr

Answers and directs incoming phone calls in a prompt, friendly and outgoing manner. * Handles ... Coordinates and schedules appointments for Management. * Files, copies and performs other clerical ...

Bokeh Creatives

Remote Phone Sales

Roseville, CA · Remote

$25 - $45/hr

We are on the hunt for a DRIVEN and enthusiastic and EXPERIENCED Phone Sales agent with a proven ... Proficiency in using CRM software, preferably GoHighLevel, for managing customer engagements.

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Phone Manager information

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$29K

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How much do phone manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for phone manager in the United States is $104,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a Phone Manager?

A Phone Manager is responsible for overseeing telephone communication systems within an organization, which can include managing incoming and outgoing calls, maintaining phone hardware and software, and supervising staff who handle calls. They ensure that communication flows smoothly, troubleshoot issues, and may also analyze call data to improve efficiency. In some companies, Phone Managers are involved in training employees on proper phone etiquette and system use. Their role is essential for businesses that rely heavily on telecommunication for customer service or internal coordination.

What are the key skills and qualifications needed to thrive as a Phone Manager, and why are they important?

To excel as a Phone Manager, you typically need experience in telecommunications management, strong organizational skills, and a background in customer service or call center operations. Familiarity with phone system software (such as VoIP platforms), CRM tools, and sometimes certifications like CompTIA Network+ are often required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve technical or customer issues efficiently. These skills are crucial for ensuring seamless phone operations, high customer satisfaction, and effective team performance.

What's the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles such as Call Center Manager or Operations Manager, which can earn salaries exceeding $70,000 annually. These positions often require leadership skills, experience in call center operations, and knowledge of customer service tools and metrics.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 a day include specialized roles such as senior corporate executives, successful entrepreneurs, certain medical specialists, and experienced consultants. These positions often require advanced skills, extensive experience, and sometimes significant risk or investment. Earnings vary based on industry, location, and individual performance.

What are some common challenges faced by Phone Managers, and how can they be addressed?

Phone Managers often encounter challenges such as handling high call volumes, ensuring consistent customer service quality, and managing a diverse team of call agents. To address these, it's important to implement effective call routing systems, provide ongoing training for staff, and maintain clear communication channels within the team. Additionally, regularly reviewing performance metrics and seeking feedback helps identify areas for improvement and fosters a supportive work environment.

What jobs pay 4000 a week without a degree?

For a Phone Manager role, high weekly pay of $4,000 typically requires extensive experience, management skills, and often commission or bonuses. Such earnings are more common in sales management, real estate, or entrepreneurial roles where performance-based pay is prevalent, rather than entry-level positions. Certifications or specialized knowledge can also enhance earning potential in these fields.

What is the difference between Phone Manager vs Customer Service Representative?

AspectPhone ManagerCustomer Service Representative
CredentialsHigh school diploma or equivalent; experience in team managementHigh school diploma or equivalent; customer service skills
Work EnvironmentSupervises call center teams, manages operationsHandles customer calls, provides support
Industry UsageCommon in call centers, telecom, tech companiesWidespread across retail, telecom, service industries

The main difference is that a Phone Manager oversees call center operations and manages teams, while a Customer Service Representative directly interacts with customers to resolve issues. The Phone Manager typically has leadership responsibilities, whereas the Customer Service Representative focuses on customer support tasks.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior media executives, media directors, and certain high-level producers can earn $150,000 or more annually. These positions often require extensive experience, strong leadership skills, and proficiency with industry tools like media planning software and analytics platforms.
What cities are hiring for Phone Manager jobs? Cities with the most Phone Manager job openings:
What are the most commonly searched types of Phone jobs? The most popular types of Phone jobs are:
What states have the most Phone Manager jobs? States with the most job openings for Phone Manager jobs include:
Phone Manager jobs near you

Medical Phone Operator

Riverhills Healthcare, Inc

Cincinnati, OH • On-site

$15.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

About Us:

For over two decades, Riverhills Neuroscience has been a pioneer in delivering exceptional neuroscience care. Our commitment to excellence extends across diagnosis, education, and treatment for those facing nervous system diseases and injuries.

Position: Medical Phone Operator

Schedule: 8:30am-5pm; Monday-Friday, No Weekends and No Holidays, No Nights

Location: Norwood, OH; Hybrid option after training.

Key Benefits for Full-Time Employees:

  • Competitive pay based on experience
  • 401k with Profit Sharing and 4% Company Match
  • Comprehensive Medical, Dental, and Vision insurance
  • Long-Term and Short-Term Disability Insurance
  • Company Paid Life Insurance
  • Paid Holidays
  • Over three weeks of Paid Time Off
  • Continuing Education Reimbursement
  • Uniform Allowance
  • Free Parking

Responsibilities:

The Phone Operator is responsible for helping patients, hospitals, physician offices, and pharmacy's by promptly and professionally answering incoming calls, answers appropriate questions, and/or transferring to the appropriate party. Your responsibilities include:

  • Manages large volume of inbound calls in a timely manner.
  • Manages inbound/outbound correspondence (emails, faxes, etc)
  • Makes connections with patients, hospitals, and referring physicians
  • Provides exceptional customer service over the phone
  • Help patients and other callers by triaging, or routing calls to the appropriate party, or by escalating concerns as appropriate.
  • Performs other clerical duties as needed.
    • Faxing office notes and results.
  • Liaison between hospitals and our physicians.

Background and Experience:

  • Healthcare experience preferred
Job Qualifications:
  • Strong written and verbal skill communication skills; ability to share information clearly and professionally.
  • Proficiency in Microsoft Office Products, specifically Teams and Outlook.
  • Experience working in an EHR system.
  • Ability to work independently and as part of a team.
  • Demonstrates sound judgement, maturity, and professionalism.
  • Comfortable dealing with diverse patient population including those with complex needs.
  • Strong multitasking skills and attention to detail in a fast paced environment.

If you are passionate about medical care and want to be part of a world-class healthcare team, please apply today. We look forward to welcoming dedicated professionals to contribute to the growth of our practice.

Equal Opportunity/Drug-Free Workplace:

Riverhills Neuroscience is an equal opportunity employer and maintains a drug-free workplace.

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