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Phone Manager Jobs (NOW HIRING)

HV Global Marketing Corporation

$22/hr

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain ...

Forest Lane Pediatrics

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Phone Triage Nurse Manager

Dallas, TX · On-site

$38 - $42/hr

Phone Triage Nurse Manager The Nurse Manager oversees the daily operations of the nursing staff across all clinic locations. This role ensures quality patient care, adherence to clinical standards ...

Medix

Phone Intake Manager

Phoenix, AZ · On-site

$18/hr

Job Summary Our client is seeking an Intake Manager who will serve as the first point of contact for individuals injured on the job and their supervisors. The primary responsibility is to guide them ...

Luxor Staffing

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Cell Phone Repair Technician

Irving, TX · On-site

$18.50/hr

Luxor Staffing is hiring a Cell Phone Repair Technician paying $18.50 per hour with 1st shift ... Strong problem-solving and time management skills. * Bilingual in English & Spanish is required.

Mid Florida Cancer Centers

Phone Receptionist

Orange City, FL · On-site

$13.75 - $18/hr

Phone Receptionist At Mid Florida Cancer Centers, we utilize the latest technology and research to ... Excellent time management and prioritizing tasks * Must be able to work independently * **Bilingual ...

Mid Florida Cancer Centers

Phone Receptionist

Orange City, FL · On-site

$13.75 - $18/hr

Mid Florida Cancer Centers is seeking an experienced phone receptionist. Although, previous ... Excellent time management and prioritizing tasks * Must be able to work independently * **Bilingual ...

Axion Spine & Neurosurgery

Phone Triage

Alpharetta, GA · On-site

The Phone Telephone Triage Coordinatoris the first point of contact for patients calling with ... Accurately log call details, caller information, and disposition in the EHR/practice management ...

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Phone Manager information

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$29K

$104.6K

$118K

How much do phone manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for phone manager in the United States is $104,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a phone manager?

A Phone Manager is responsible for overseeing telephone communication systems within an organization, which can include managing incoming and outgoing calls, maintaining phone hardware and software, and supervising staff who handle calls. They ensure that communication flows smoothly, troubleshoot issues, and may also analyze call data to improve efficiency. In some companies, Phone Managers are involved in training employees on proper phone etiquette and system use. Their role is essential for businesses that rely heavily on telecommunication for customer service or internal coordination.

What are some common challenges faced by phone managers, and how can they be addressed?

Phone Managers often encounter challenges such as handling high call volumes, ensuring consistent customer service quality, and managing a diverse team of call agents. To address these, it's important to implement effective call routing systems, provide ongoing training for staff, and maintain clear communication channels within the team. Additionally, regularly reviewing performance metrics and seeking feedback helps identify areas for improvement and fosters a supportive work environment.

What are the key skills and qualifications needed to thrive as a phone manager, and why are they important?

To excel as a Phone Manager, you typically need experience in telecommunications management, strong organizational skills, and a background in customer service or call center operations. Familiarity with phone system software (such as VoIP platforms), CRM tools, and sometimes certifications like CompTIA Network+ are often required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve technical or customer issues efficiently. These skills are crucial for ensuring seamless phone operations, high customer satisfaction, and effective team performance.

What is the difference between Phone Manager vs Customer Service Representative?

AspectPhone ManagerCustomer Service Representative
CredentialsHigh school diploma or equivalent; experience in team managementHigh school diploma or equivalent; customer service skills
Work EnvironmentSupervises call center teams, manages operationsHandles customer calls, provides support
Industry UsageCommon in call centers, telecom, tech companiesWidespread across retail, telecom, service industries

The main difference is that a Phone Manager oversees call center operations and manages teams, while a Customer Service Representative directly interacts with customers to resolve issues. The Phone Manager typically has leadership responsibilities, whereas the Customer Service Representative focuses on customer support tasks.

How much do phone managers make in the US?

Phone managers typically earn a median annual salary of around $50,000 to $70,000 in the US, depending on experience, location, and the size of the organization. They often oversee call center operations, manage staff, and ensure customer service standards are met, with some roles offering additional bonuses or benefits.

What cities are hiring for Phone Manager jobs?

Cities with the most Phone Manager job openings:

What are the most commonly searched types of Phone jobs?

The most popular types of Phone jobs are:

What states have the most Phone Manager jobs?

States with the most job openings for Phone Manager jobs include:

Phone Manager jobs near you

Philanthropy Phone Representative

Operation Blessing

Virginia Beach, VA • Remote

$51K - $57K/yr

Full-time

Medical, Life

Posted 12 days ago

Job description

Major Gifts: Remote – Virginia Beach, VA area

Operation Blessing (OB) is seeking a highly-motivated Philanthropy Phone Representative to develop, sustain, and deepen relationships with existing OB partners. Through a voice-to-voice relationship, this vital role will convey the ongoing needs of Operation Blessing ministries and express how a partner gift can generate greater impact and reach.

Operation Blessing has a longstanding community of invested partners and donors who power OB’s capacity to advance The Gospel message. Our mission as a multifaceted nonprofit organization is to demonstrate God's love by alleviating human need and suffering in the United States and around the world.  Serving in this position facilitates ministry activities and contributes to OB’s Biblical mission to extend a helping hand in Christ’s name to meet physical and spiritual needs.

The salary range for this position is $51,700-$57,000 annually. Final compensation within this range will be determined based on a combination of education, relevant experience, and demonstrated skills aligned with the role requirements.

The ideal candidate will have the following qualifications: 

  • Proven track record of cultivating relationships via telephone and other methods of communication while improving revenues through relationship building
  • Excellent customer service and interpersonal skills with ability to interact with donors and CBN/OB staff in positive and professional manner
  • Strong working knowledge of fundraising principles and practices
  • Strong knowledge of Biblical principles and doctrine
  • Strong project and time management skills with ability to multi-task assignments
  • Excellent oral and written communication skills with ability to speak persuasively and articulate OB’s programs, mission, and purpose
  • Proficient in Microsoft Office and donor database software
  • Excellent organizational skills with keen attention to detail
  • Discreet with the ability to demonstrate sound judgment and maintain confidentiality
  • Self-motivated with ability to work independently and as an effective member of a team
  • Flexible with ability to work well under pressure and consistently meet deadlines
  • Demonstrate life application of Biblical principles and practices in alignment with OB’s nonprofit Christian mission

Operation Blessing (OB) is a nonprofit humanitarian organization that provides strategic relief on an ongoing basis through core programs such as hunger relief, medical care, clean water, and disaster relief. Headquartered in beautiful Virginia Beach, VA, OB offers a professional and rewarding work environment, competitive salary, and benefits package to include healthcare for full time positions. If you meet the listed qualifications and are in agreement with OB’s mission and purpose, please click apply or visit our OB Job Board at www.ob.org for application and benefit information.

We are unable to give full consideration to resumes without applications.

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