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Phone Manager Jobs (NOW HIRING)

Controlled Force

PHONE REPRESENTATIVE

Batavia, IL ยท On-site

$20/hr

Office Manager / HR Department Position Summary: We are seeking a professional, articulate, and dependable Phone Receptionist to serve as the first point of contact for all incoming and outgoing ...

Pizza Inn

Phone Pro

Carlsbad, NM ยท On-site

Answers phone, suggestively sells menu items, accurately takes orders and quotes proper delivery ... Knows manager, coupon and Radio/TV specials. * Responsible for proper cash handling. * Able to give ...

Pizza Inn

Phone Pro

Hobbs, NM ยท On-site

Job Title Duties and Responsibilities โ€ข Answers phone, suggestively sells menu items, accurately ... Manager LOCATION: 1943 N. Grimes St. FLSA Status: Non-Exempt

Oakbrook Advisors LLC

Phone Representative

Boca Raton, FL ยท On-site

$1.5K/wk

Time flies here! - Desire to have fun while working! - STRONG/Confidant/Happy Phone voice! - Basic Computer knowledge - Outstanding organizational and time management skills - Exceptional attention ...

Palo Verde Cancer Specialists

Phone Operator

Glendale, AZ ยท On-site

$14.75 - $18.25/hr

Answers phone lines * Makes appointments/RS appointments * Sends lab orders to lab if they call and ... Other tasks assigned by management * Other site-specific tasks Requirements Qualification ...

Talentoma

$4.7K - $5.2K/mo

Remote Phone Screener ๐Œ๐จ๐ง๐ญ๐ก๐ฅ๐ฒ ๐๐š๐ฒ: $4,750 - $5,200 USD per month ... management systems. โ€ข Reliable organization and follow-through. โ€ข Comfortable working ...

Cardiology Associates

Medical Phone Operator

Fairhope, AL ยท On-site

$14.50 - $18/hr

... Phone Operator to join our team in Fairhope, Alabama. In this important role, you will serve as a ... The ideal candidate is dependable, team-oriented, and able to manage a high volume of patient calls ...

Global Channel Management, Inc.

Phone support

Concord, NH ยท On-site

$14/hr

Company Description Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of ...

Cardiology Associates

Medical Phone Operator

Fairhope, AL ยท On-site

$14.50 - $18/hr

... Phone Operator to join our team in Fairhope, Alabama. In this important role, you will serve as a ... The ideal candidate is dependable, team-oriented, and able to manage a high volume of patient calls ...

Cardiology Associates

Medical Phone Operator

Fairhope, AL ยท On-site

$14.50 - $18/hr

... Phone Operator to join our team in Fairhope, Alabama. In this important role, you will serve as a ... The ideal candidate is dependable, team-oriented, and able to manage a high volume of patient calls ...

Mallory Portraits

Phone Sales Manager

Portsmouth, NH ยท On-site

$70 - $100/hr

Phone Sales Manager, Mallory Portraits | Portsmouth, NH Full-Time $70k base, OTE$100,000 The Opportunity Mallory Portraits has been creating heirloom portraits for New England families for 15 years.

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Phone Manager information

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$29K

$104.6K

$118K

How much do phone manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for phone manager in the United States is $104,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a phone manager?

A Phone Manager is responsible for overseeing telephone communication systems within an organization, which can include managing incoming and outgoing calls, maintaining phone hardware and software, and supervising staff who handle calls. They ensure that communication flows smoothly, troubleshoot issues, and may also analyze call data to improve efficiency. In some companies, Phone Managers are involved in training employees on proper phone etiquette and system use. Their role is essential for businesses that rely heavily on telecommunication for customer service or internal coordination.

What are some common challenges faced by phone managers, and how can they be addressed?

Phone Managers often encounter challenges such as handling high call volumes, ensuring consistent customer service quality, and managing a diverse team of call agents. To address these, it's important to implement effective call routing systems, provide ongoing training for staff, and maintain clear communication channels within the team. Additionally, regularly reviewing performance metrics and seeking feedback helps identify areas for improvement and fosters a supportive work environment.

What are the key skills and qualifications needed to thrive as a phone manager, and why are they important?

To excel as a Phone Manager, you typically need experience in telecommunications management, strong organizational skills, and a background in customer service or call center operations. Familiarity with phone system software (such as VoIP platforms), CRM tools, and sometimes certifications like CompTIA Network+ are often required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve technical or customer issues efficiently. These skills are crucial for ensuring seamless phone operations, high customer satisfaction, and effective team performance.

What is the difference between Phone Manager vs Customer Service Representative?

AspectPhone ManagerCustomer Service Representative
CredentialsHigh school diploma or equivalent; experience in team managementHigh school diploma or equivalent; customer service skills
Work EnvironmentSupervises call center teams, manages operationsHandles customer calls, provides support
Industry UsageCommon in call centers, telecom, tech companiesWidespread across retail, telecom, service industries

The main difference is that a Phone Manager oversees call center operations and manages teams, while a Customer Service Representative directly interacts with customers to resolve issues. The Phone Manager typically has leadership responsibilities, whereas the Customer Service Representative focuses on customer support tasks.

How much do phone managers make in the US?

Phone managers typically earn a median annual salary of around $50,000 to $70,000 in the US, depending on experience, location, and the size of the organization. They often oversee call center operations, manage staff, and ensure customer service standards are met, with some roles offering additional bonuses or benefits.

What cities are hiring for Phone Manager jobs?

Cities with the most Phone Manager job openings:

What are the most commonly searched types of Phone jobs?

The most popular types of Phone jobs are:

What states have the most Phone Manager jobs?

States with the most job openings for Phone Manager jobs include:

Phone Manager jobs near you

Travel Nurse RN - Labor and Delivery - $2,974 per week

E-SolHealth

West Bloomfield, MI โ€ข On-site

$2.9K/wk

Other

Medical, Dental, Vision

Posted 4 days ago

Job description

E-SolHealth is seeking a travel nurse RN Labor and Delivery for a travel nursing job in West Bloomfield, Michigan.

Job Description & Requirements
  • Specialty: Labor and Delivery
  • Discipline: RN
  • Start Date: 09/08/2026
  • Duration: 13 weeks
  • 36 hours per week
  • Shift: 12 hours, nights
  • Employment Type: Travel

interview Type: Phone manger will call directly. Required Education: BSN License: State of Michigan Certs: ACLS, BLS and prefer TNCC Minimum Exp: at lease 1 year Schedule: 3/12, 7p-7:30am Block Schedule: No On Call: NO

interviews Type: Phone manger will call directly. Required Education: BSN License: State of Michigan Certs: ACLS, BLS and prefer TNCC Minimum Exp: at lease 1 year Schedule: 3/12, 7p-7:30am Block Schedule: No On Call: NO

About E-SolHealth

EsolHealth is one of the fastest-growing healthcare staffing firms in San Jose, California. We provide Health Med and Health IT staffing and consulting services to countless hospitals, health & wellness centers, clinics, labs, SNFs, CROs, pharmacies, and other medical facilities across the United States. Headquartered in San Jose, California. We are a recognized Diversity Supplier; and have an unwavering dedication to our clients and employees, both internally and in the field.

Why Vivian Health?

Be sure to apply via Vivian Health to increase your chances of landing your perfect job. Just complete your Vivian Health profileonce, and get access to thousands of opportunities across the country. Then keep up to date with your job application process and conversations with our easy to use app.

Benefits
  • Weekly pay
  • Medical benefits
  • Referral bonus
  • Dental benefits
  • Vision benefits

Apply