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Phone Assistant Jobs (NOW HIRING)

Answer the phone, assist with attendance, file student medical records, assist with registration of new students through the FACTS portal. Assist with sick or injured students as needed. Publish ...

Office Assistant

Manhattan, NY · On-site

$18.25 - $24/hr

This includes answering the phone. * Assist CEO with drafting correspondences. * Maintain CEO's daily calendar. * Assist Sales Team with conference preparations, such as keeping track of deadlines ...

Respond to all guest requests in person, via email, and via phone * Assist with other tasks as required and where necessary to ensure optimum service to guests Qualifications Your experience and ...

Respond to all guest requests in person, via email, and via phone * Assist with other tasks as required and where necessary to ensure optimum service to guests Qualifications Your experience and ...

Telephone Operator (Royal Service)

Dallas, TX · On-site

$16 - $20/hr

Respond to all guest requests in person, via email, and via phone * Assist with other tasks as required and where necessary to ensure optimum service to guests Qualifications Your experience and ...

Sales Assistant

Kettering, OH

$16.75 - $21.75/hr

They are also the designated back up to answer the general incoming phone calls and assist with simple tasks as determined by management. The Sales Assistant ensures that a consistent and positive ...

Sales Assistant

Kettering, OH · On-site

$16.75 - $21.75/hr

They are also the designated back up to answer the general incoming phone calls and assist with simple tasks as determined by management. The Sales Assistant ensures that a consistent and positive ...

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Phone Assistant information

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$6

$16

$27

How much do phone assistant jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for phone assistant in the United States is $16.94, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $19.23 per hour, depending on experience, location, and employer.

What is a phone assistant?

A phone assistant is a customer service role that involves handling inbound and outbound calls to assist customers, answer questions, and resolve issues. The job often requires good communication skills, basic computer knowledge, and the ability to work in a fast-paced environment.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Phone Assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges Phone Assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.
More about Phone Assistant jobs
What cities are hiring for Phone Assistant jobs? Cities with the most Phone Assistant job openings:
What are the most commonly searched types of Phone jobs? The most popular types of Phone jobs are:
What states have the most Phone Assistant jobs? States with the most job openings for Phone Assistant jobs include:

Administrative Assistant Office Assistant

Pinnacle Peak Trading Company LLC

Phoenix, AZ • On-site

$17.50 - $22/hr

Full-time

Medical, Retirement

Posted 8 days ago


Job description

  • Assist with customer service via email and phone
  • Assist with new product acquisition from purchasing to item data entry
  • Schedule inbound freight shipments
  • Work with existing vendors to insure on time shipments and credits
  • Handle product returns to insure proper refunds for our customers
  • Work with our wholesale clients and provide excellent customer support
  • Help to increase office productivity and efficiency
  • Work with our warehouse team as needed
  • And much more

About Pinnacle Peak Trading

Sourced by ZipRecruiter

Pinnacle Peak Trading Company LLC is a wholesaler for the retail trade industry. Our goal is to provide our reseller partners with a huge selection of great products from Europe. Our selection continues to grow each month. We work with dozens of suppliers, so please email us if you do not find exactly what you want in our online catalog. We welcome the challenge of special requests.

Headquarters location

Phoenix, Az, US