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Phone Assistant Jobs (NOW HIRING)

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... - Assist in the daily operations of the location Cell Phone Technician - Compensation: - Hourly + Bonuses - We Provide Free Tech Training Must be available to work weekends and Holidays. Job Type ...

New

Be Seen First

... - Assist in the daily operations of the location Cell Phone Technician - Compensation: - Hourly + Bonuses - We Provide Free Tech Training Must be available to work weekends and Holidays. Job Type ...

New

Be Seen First

Administration Assistant

Kenosha, WI ยท On-site

$18 - $20/hr

... via phone * assist in scheduling events, activities and building use Qualifications: * congregational communication skills * ability to take initiative and organize * ability to recognize ...

Remote Client Support Assistant

$16.50 - $21.75/hr

... phone Assist with updates, changes, and service-related inquiries Maintain organized, confidential, and accurate client records Participate in training sessions What We Offer Fully remote setting ...

Office Assistant

Manhattan, NY ยท On-site

$18.25 - $24/hr

This includes answering the phone. * Assist CEO with drafting correspondences. * Maintain CEO's daily calendar. * Assist Sales Team with conference preparations, such as keeping track of deadlines ...

Phone Operator

Monroeville, PA ยท On-site

$16 - $20/hr

Build and maintain positive relationships within team and company as a whole * assist in hiring and ... Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted ...

Phone Operator

Monroeville, PA ยท On-site

$16 - $20/hr

Build and maintain positive relationships within team and company as a whole * assist in hiring and ... Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted ...

Human Resources Assistant

Albany, NY ยท On-site

$23 - $27/hr

Respond to employee inquiries and questions via email and over the phone Assist with document management, recordkeeping and reporting Assist with onboarding including preparing paperwork, scheduling ...

Phone Operator

Monroeville, PA ยท On-site

$16 - $20/hr

Build and maintain positive relationships within team and company as a whole * assist in hiring and ... Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted ...

Human Resources Assistant

Albany, NY ยท On-site

$23 - $27/hr

Respond to employee inquiries and questions via email and over the phone * Assist with document management, recordkeeping and reporting * Assist with onboarding including preparing paperwork ...

Phone Operator

Monroeville, PA ยท On-site

$16 - $20/hr

Build and maintain positive relationships within team and company as a whole * assist in hiring and ... Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted ...

Phone Operator

Bedford, PA ยท On-site

$13.75 - $17/hr

This team member will direct phone calls to appropriate personnel and assist all guests and associates in a courteous and professional manner. We are looking for motivated and energetic individuals ...

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Phone Assistant information

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

More about Phone Assistant jobs

What cities are hiring for Phone Assistant jobs?

Cities with the most Phone Assistant job openings:

What are the most commonly searched types of Phone jobs?

The most popular types of Phone jobs are:

What states have the most Phone Assistant jobs?

States with the most job openings for Phone Assistant jobs include:

Infographic showing various Phone Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Administrative Assistant Office Assistant

Pinnacle Peak Trading Company LLC

Phoenix, AZ โ€ข On-site

$17.50 - $22/hr

Full-time

Medical, Retirement

Re-posted 16 days ago


Job description

  • Assist with customer service via email and phone
  • Assist with new product acquisition from purchasing to item data entry
  • Schedule inbound freight shipments
  • Work with existing vendors to insure on time shipments and credits
  • Handle product returns to insure proper refunds for our customers
  • Work with our wholesale clients and provide excellent customer support
  • Help to increase office productivity and efficiency
  • Work with our warehouse team as needed
  • And much more

Pinnacle Peak Trading logo

About Pinnacle Peak Trading

Sourced by ZipRecruiter

Pinnacle Peak Trading Company LLC is a wholesaler for the retail trade industry. Our goal is to provide our reseller partners with a huge selection of great products from Europe. Our selection continues to grow each month. We work with dozens of suppliers, so please email us if you do not find exactly what you want in our online catalog. We welcome the challenge of special requests.

Headquarters location

Phoenix, Az, US