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Phone Assistant Jobs (NOW HIRING)

1 COCHRAN BUICK GMC INC

Phone Operator

Monroeville, PA · On-site

$16 - $20/hr

Build and maintain positive relationships within team and company as a whole * assist in hiring and ... Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted ...

1 COCHRAN BUICK GMC INC

Phone Operator

Monroeville, PA · On-site

$16 - $20/hr

Build and maintain positive relationships within team and company as a whole * assist in hiring and ... Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted ...

Legal Shield Corp

Phone Representative

Ada, OK

As a Phone Representative, your primary responsibility is to provide exceptional customer service ... Develop a deep understanding of the company's products or services to accurately assist customers ...

PPLSI

Phone Representative

Ada, OK · On-site

As a Phone Representative, your primary responsibility is to provide exceptional customer service ... Develop a deep understanding of the company's products or services to accurately assist customers ...

Agm Tools Inc

Bilingual Sales Representative

Dallas, TX · On-site

$2K - $3K/mo

Bilingual Sales/Customer Service Outside Sales Responsibilities: - Provide exceptional customer service to clients via person to person and phone - Assist customers with inquiries, orders, and ...

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How much do phone assistant jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for phone assistant in the United States is $16.94, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $19.23 per hour, depending on experience, location, and employer.

What is a phone assistant?

A phone assistant is a customer service role that involves handling inbound and outbound calls to assist customers, answer questions, and resolve issues. The job often requires good communication skills, basic computer knowledge, and the ability to work in a fast-paced environment.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Phone Assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges Phone Assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.
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Phone Assistant jobs near you

CELL PHONE REPAIR TECHNICIAN

CPR Cell Phone Repair

Austin, TX

$12 - $17/hr

Full-time

Posted 25 days ago

CPR Cell Phone Repair rating

6.0

Company rating: 6.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Employee discounts

Now Hiring Cell Phone Repair Technician
CPR Cell Phone Repair is currently seeking an experienced and dependable Cell Phone Repair Technician to join our team.
We are looking for individuals who are technically skilled, customer-focused, and capable of independently operating within a retail repair environment.
Qualifications:
Minimum 1 year of professional cell phone repair experience
Strong knowledge of smartphone and tablet diagnostics and repairs
Reliable, punctual, and professional attitude
Excellent customer service and communication skills
Ability to work independently and manage daily store operations
Sales-oriented mindset with attention to customer experience
Responsibilities:
Diagnose and repair smartphones and tablets
Greet and assist walk-in customers professionally
Recommend and sell accessories and devices
Maintain accurate inventory counts and organization
Encourage and obtain customer reviews
Keep the store clean, organized, and operating efficiently
Deliver high-quality service while meeting performance expectations
Compensation:
Competitive pay based on experience
Commission opportunities on accessory and phone sales
Growth opportunities within a multi-location operation
If you have repair experience and are looking to grow with an established company, we would like to hear from you.

What CPR Cell Phone Repair employees say

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