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Phone Assistant Jobs (NOW HIRING)

C&S Elite Getaways

Customer Care Coordinator

Orlando, FL · Remote

$16.75 - $22/hr

Key Responsibilities * Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and ...

C&S Elite Getaways

Customer Care Coordinator

Phoenix, AZ · Remote

$17.75 - $23.25/hr

Key Responsibilities * Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and ...

C&S Elite Getaways

Customer Care Coordinator

Atlanta, GA · Remote

$17.25 - $22.50/hr

Key Responsibilities * Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and ...

CPJ Recruitment

Customer Care Coordinator

Dallas, TX · On-site

$18 - $23.25/hr

Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...

CPJ Recruitment

Customer Care Coordinator

Los Angeles, CA · On-site

$19.50 - $25.25/hr

Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...

CPJ Recruitment

Customer Care Coordinator

Houston, TX · On-site

$17.25 - $22.50/hr

Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...

TRITON STONE

Design Sales Assistant.

Knoxville, TN · On-site

$16 - $18/hr

Design Assistant Company Overview: Triton Stone Group is a leading U.S. distributor and importer of ... Aid in follow-up emails and phone calls * Scan, email, or input documents as needed * Buffer and/or ...

C&S Elite Getaways

Customer Care Coordinator

Dallas, TX · Remote

$17.75 - $23.25/hr

Key Responsibilities * Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and ...

CPJ Recruitment

Customer Care Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...

CPJ Recruitment

Customer Care Coordinator

Manhattan, NY · On-site

$19.75 - $26/hr

Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...

Agm Tools Inc

Bilingual Sales Representative

Dallas, TX · On-site

$2.4K - $3.2K/mo

Bilingual Sales/Customer Service Outside Sales Responsibilities: - Provide exceptional customer service to clients via person to person and phone - Assist customers with inquiries, orders, and ...

CPJ Recruitment

Customer Care Coordinator

Miami, FL · On-site

$17.25 - $22.50/hr

Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...

Agm Tools Inc

Bilingual Sales Representative

Dallas, TX · On-site

$2.4K - $3.2K/mo

Bilingual Sales/Customer Service Outside Sales Responsibilities: - Provide exceptional customer service to clients via person to person and phone - Assist customers with inquiries, orders, and ...

TRITON STONE

Design Sales Assistant.

Lansdale, PA · On-site

$16 - $18/hr

Design Assistant Company Overview: Triton Stone Group is a leading U.S. distributor and importer of ... Aid in follow-up emails and phone calls * Scan, email, or input documents as needed * Buffer and/or ...

Terrible Herbst, Inc.

Host - WSKY Stadium

Las Vegas, NV · On-site

Maintain cleanliness of the restaurant * Assist with taking guests carry-out orders over the phone * Assist team members if needed * Any and all other responsibilities given within the scope of the ...

TRITON STONE

Design Sales Assistant.

Lansdale, PA · On-site

$16 - $18/hr

Design Assistant Company Overview: Triton Stone Group is a leading U.S. distributor and importer of ... Aid in follow-up emails and phone calls * Scan, email, or input documents as needed * Buffer and/or ...

C&S Elite Getaways

Customer Care Coordinator

Los Angeles, CA · Remote

$19.50 - $25.25/hr

Key Responsibilities * Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and ...

CPJ Recruitment

Customer Care Coordinator

Chicago, IL · On-site

$18.50 - $24.25/hr

Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...

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Phone Assistant information

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

More about Phone Assistant jobs

What cities are hiring for Phone Assistant jobs?

Cities with the most Phone Assistant job openings:

What are the most commonly searched types of Phone jobs?

The most popular types of Phone jobs are:

What states have the most Phone Assistant jobs?

States with the most job openings for Phone Assistant jobs include:

What job categories do people searching Phone Assistant jobs look for?

The top searched job categories for Phone Assistant jobs are:

Phone Assistant jobs near you
Infographic showing various Phone Assistant job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Customer Care Coordinator

C&S Elite Getaways

Orlando, FL • Remote

$16.75 - $22/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Description

We are looking for a motivated and detail oriented individual to join our remote team.  In this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences.

Key Responsibilities

  • Provide support via email, chat, and phone
  • Assist with updates, changes and general client inquiries.
  • Share helpful information related to upcoming plans and arrangements.
  • Follow up with clients prior to departure to ensure they feel prepared
  • Resolve concerns while maintaining a positive experience
  • Keep accurate records of client interactions

Ideal Candidate

  • Strong communication and people skills
  • Customer service experience is a plus
  • Organized and dependable
  • Comfortable working remotely and managing tasks independently
  • Interest in travel, hospitality, or client experience preferred.


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