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Phone Assistant Jobs in Texas (NOW HIRING)

The Jarrell Company

Showroom Support

Grapevine, TX · On-site

$16.75 - $20.75/hr

Conduct sales presentation of products and services to customers * Assist customers on the showroom floor * Assist in answering phones * Assist customers over the phone * Assist customers via email

CPJ Recruitment

Customer Care Coordinator

Dallas, TX · On-site

$18 - $23.25/hr

Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...

New

C&S Elite Getaways

Customer Care Coordinator

Dallas, TX · Remote

$17.75 - $23.25/hr

Key Responsibilities * Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and ...

C&S Elite Getaways

Customer Care Coordinator

Dallas, TX · Remote

$17.75 - $23.25/hr

Key Responsibilities * Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and ...

Agm Tools Inc

Bilingual Sales Representative

Dallas, TX · On-site

$2.4K - $3.2K/mo

Bilingual Sales/Customer Service Outside Sales Responsibilities: - Provide exceptional customer service to clients via person to person and phone - Assist customers with inquiries, orders, and ...

Agm Tools Inc

Bilingual Sales Representative

Dallas, TX · On-site

$2.4K - $3.2K/mo

Bilingual Sales/Customer Service Outside Sales Responsibilities: - Provide exceptional customer service to clients via person to person and phone - Assist customers with inquiries, orders, and ...

Agm Tools Inc

Bilingual Sales Representative

Dallas, TX · On-site

$2.4K - $3.2K/mo

Bilingual Sales/Customer Service Outside Sales Responsibilities: - Provide exceptional customer service to clients via person to person and phone - Assist customers with inquiries, orders, and ...

Snelling

Escrow Assistant

Lubbock, TX

$14.75 - $18.75/hr

Welcome clients and provide exceptional customer service in person and over the phone. * Assist Escrow Officers with administrative duties related to residential and commercial real estate closings.

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Phone Assistant information

See Texas salary details

$5

$14

$24

How much do phone assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for phone assistant in Texas is $14.90, according to ZipRecruiter salary data. Most workers in this role earn between $11.42 and $16.91 per hour, depending on experience, location, and employer.

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.
What are the most commonly searched types of Phone jobs in Texas? The most popular types of Phone jobs in Texas are:
What are popular job titles related to Phone Assistant jobs in Texas? For Phone Assistant jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Phone Assistant jobs in Texas look for? The top searched job categories for Phone Assistant jobs in Texas are:
What cities in Texas are hiring for Phone Assistant jobs? Cities in Texas with the most Phone Assistant job openings:
Phone Assistant jobs near you
Infographic showing various Phone Assistant job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $30,982 per year, or $14.9 per hour.

CELL PHONE REPAIR TECHNICIAN

CPR Cell Phone Repair

Austin, TX • On-site

$12 - $17/hr

Full-time

Re-posted 27 days ago

CPR Cell Phone Repair rating

6.0

Company rating: 6.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Now Hiring – Cell Phone Repair Technician
CPR Cell Phone Repair is currently seeking an experienced and dependable Cell Phone Repair Technician to join our team.
We are looking for individuals who are technically skilled, customer-focused, and capable of independently operating within a retail repair environment.
Qualifications:
• Minimum 1 year of professional cell phone repair experience
• Strong knowledge of smartphone and tablet diagnostics and repairs
• Reliable, punctual, and professional attitude
• Excellent customer service and communication skills
• Ability to work independently and manage daily store operations
• Sales-oriented mindset with attention to customer experience
Responsibilities:
• Diagnose and repair smartphones and tablets
• Greet and assist walk-in customers professionally
• Recommend and sell accessories and devices
• Maintain accurate inventory counts and organization
• Encourage and obtain customer reviews
• Keep the store clean, organized, and operating efficiently
• Deliver high-quality service while meeting performance expectations
Compensation:
• Competitive pay based on experience
• Commission opportunities on accessory and phone sales
• Growth opportunities within a multi-location operation
If you have repair experience and are looking to grow with an established company, we would like to hear from you.

What CPR Cell Phone Repair employees say

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