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Phone Assistant Jobs in Texas (NOW HIRING)

Agm Tools Inc

Bilingual Sales Representative

Austin, TX · On-site

$35K - $45K/yr

Signing bonus Responsibilities: - Attending Customers - Provide exceptional customer service to clients via person to person and phone - Assist customers with inquiries, orders, and product ...

Symmetry

Work From Home Remote Sales

Highland Park, TX · Remote

$100K/yr

Call clients to set up appointments for insurance consultations Conduct meetings with clients in their homes, via Zoom, or over the phone Assist clients in applying for insurance policies Sell ...

Agm Tools Inc

Bilingual Sales Representative

Houston, TX · On-site

$35K - $50K/yr

Opportunity for advancement Responsibilities: - Attending Customers - Provide exceptional customer service to clients via person to person and phone - Assist customers with inquiries, orders, and ...

FLATTER INC

Mortgage Clerk

San Antonio, TX · On-site

$24/hr

Deliver customer service support to lenders and servicers via email and phone. * Assist with loss claim-related projects supporting the SFH-GLP and the SFH Claims Branch. * Execute all loss claim ...

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Showing results 21-40

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Phone Assistant information

See Texas salary details

$5

$14

$24

How much do phone assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for phone assistant in Texas is $14.90, according to ZipRecruiter salary data. Most workers in this role earn between $11.42 and $16.91 per hour, depending on experience, location, and employer.

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.
What are the most commonly searched types of Phone jobs in Texas? The most popular types of Phone jobs in Texas are:
What are popular job titles related to Phone Assistant jobs in Texas? For Phone Assistant jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Phone Assistant jobs in Texas look for? The top searched job categories for Phone Assistant jobs in Texas are:
What cities in Texas are hiring for Phone Assistant jobs? Cities in Texas with the most Phone Assistant job openings:
Phone Assistant jobs near you
Infographic showing various Phone Assistant job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $30,982 per year, or $14.9 per hour.

Representative, Guest Experience Customer Service

Dallas Arboretum and Botanical Garden

Dallas, TX • On-site

$15/hr

Full-time

Re-posted 28 days ago

Job description

JOB SUMMARY:
The Representative, Guest Experience Customer Service plays a key role in creating a welcoming and memorable experience for all Dallas Arboretum guests. This position provides high-quality customer support via phone call, assists with ticketing and general inquiries, and upholds departmental standards and Arboretum policies. This role is telework eligible, while maintaining availability for required onsite meetings and support.
This is a Seasonal position.
ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO :
  • Provide friendly, professional, and courteous service to guests over the phone
  • Assist guests with ticket purchases, reservations, and related inquiries
  • Respond to general questions regarding the garden, events, memberships, and policies
  • Accurately communicate and consistently enforce Dallas Arboretum policies and procedures
  • Troubleshoot and resolve guest concerns while maintaining a positive and solution-oriented approach
  • Utilize computer systems and ticketing platforms to manage guest transactions and information
  • Collaborate with team members and supervisors to ensure exceptional guest service standards
  • Perform additional duties as assigned to support Guest Experience and organizational needs

Requirements
SKILLS AND QUALIFICATIONS
Required Qualifications
  • High school diploma or G.E.D.
  • Excellent verbal and written communication skills
  • Strong customer service and interpersonal skills with a guest-focused mindset
  • Proficiency with computers, including Microsoft Office products
  • Ability to multitask and remain calm and professional in a fast-paced environment

Preferred Qualifications
  • Prior customer service or guest relations experience
  • Experience handling customer inquiries
  • Ability to work a rotating schedule, including weekends, holidays, and seasonal evening hours

Telework Requirements
  • This position is eligible for telework; however, candidates must reside within the Dallas-Fort Worth Metroplex
  • Availability to attend required meetings, training sessions, or support shifts onsite at the Dallas Arboretum is mandatory

Salary Description
$15.00 per hour

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