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Phone Assistant Jobs in California (NOW HIRING)

Crippen Mortuary

Funeral Attendant

La Crescenta, CA · On-site

$20/hr

Answer the phone, assist customers with questions, and direct them to the appropriate line or person * Conduct basic maintenance or upkeep of equipment * Assist the funeral director and other team ...

Crippen Mortuary

Funeral Attendant

La Crescenta, CA · On-site

$20/hr

Answer the phone, assist customers with questions, and direct them to the appropriate line or person * Conduct basic maintenance or upkeep of equipment * Assist the funeral director and other team ...

Crippen Mortuary

Funeral Attendant

La Crescenta, CA · On-site

$20/hr

Answer the phone, assist customers with questions, and direct them to the appropriate line or person * Conduct basic maintenance or upkeep of equipment * Assist the funeral director and other team ...

AEG

Assistant, Group Sales (Part-Time)

San Francisco, CA · On-site

$19.61/hr

Provide exceptional customer service in person and over the phone * Assist with creating shareable marketing collateral and other administrative needs * Sell group tickets through Archtics ticket ...

The Hollywood Roosevelt

Reservationist

Los Angeles, CA · On-site

$31.50 - $33.15/hr

Reservationist you will be the welcoming voice of The Hollywood Roosevelt, delivering outstanding service over the phone * Assist guests with reservations, changes, and special requests with accuracy ...

WINONICS

Customer Service Technician

Brea, CA · On-site

$19 - $23/hr

Serve as a point of contact for customer inquiries, providing support via email and phone * Assist with order entry, updates, and tracking to ensure timely delivery * Review customer-provided ...

The Ford Store Morgan Hill

Parts Advisor

Morgan Hill, CA · On-site

$18 - $25/hr

Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders. * Set up orders for daily shipment, delivery, or pick up. * Verify "will call ...

Partners Professional

Billing Clerk

American Canyon, CA · On-site

$19 - $20/hr

Communicate with internal teams and customers via email and phone * Assist with project tracking and administrative support functions * Support special projects and other office duties as assigned ...

WINONICS

Customer Service Technician

Brea, CA · On-site

$17.75 - $24/hr

Serve as a point of contact for customer inquiries, providing support via email and phone * Assist with order entry, updates, and tracking to ensure timely delivery * Review customer-provided ...

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Phone Assistant information

See California salary details

$6

$16

$27

How much do phone assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for phone assistant in California is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $12.71 and $18.83 per hour, depending on experience, location, and employer.

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are the most commonly searched types of Phone jobs in California?

The most popular types of Phone jobs in California are:

What are popular job titles related to Phone Assistant jobs in California?

For Phone Assistant jobs in California, the most frequently searched job titles are:

What job categories do people searching Phone Assistant jobs in California look for?

The top searched job categories for Phone Assistant jobs in California are:

What cities in California are hiring for Phone Assistant jobs?

Cities in California with the most Phone Assistant job openings:

Phone Assistant jobs near you
Infographic showing various Phone Assistant job openings in California as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,498 per year, or $16.6 per hour.

Assistant Event Coordinator

PLUMAS PINES GOLF RESORT & LONGBOARDS RESTAURANT

Graeagle, CA • On-site

$17/hr

Full-time

Re-posted 4 days ago

Job description

Plumas Pines Golf Resort is seeking to hire an Assistant Event Coordinator.

The Assistant Event Coordinator will support the planning, organization, and execution of private events, catering functions, and hospitality programming. This role works closely with the Hospitality Director and Executive Chef to ensure all event details are communicated effectively and executed to the highest standard.

The ideal candidate is highly organized, detail-oriented, professional in communication, and thrives in a fast-paced hospitality environment.

Key Responsibilities

  • Respond promptly and professionally to event inquiries via email and phone
  • Assist with coordinating and maintaining the event calendar
  • Support the planning and organization of private events, catering functions, tournaments, and special programming
  • Collaborate with the Hospitality Director and Executive Chef regarding menus, event logistics, timelines, staffing needs, and guest experience
  • Prepare proposals, invoices, banquet event orders, and event-related correspondence
  • Communicate event details clearly between departments including kitchen, service staff, bar, and management
  • Assist with menu selections, package options, rentals, beverage planning, and event customization
  • Conduct follow-up communication with clients regarding confirmations, deposits, timelines, and final guest counts
  • Help ensure event spaces are properly prepared and aligned with client expectations
  • Maintain organized event files, contracts, and communication records
  • Support day-of event coordination as needed to ensure smooth service and execution
  • Assist with hospitality programming, promotions, and seasonal event initiatives
  • Provide exceptional customer service and maintain a polished, professional presence

Qualifications

  • Strong written and verbal communication skills
  • Professional phone etiquette and customer service skills
  • Excellent organizational and time management abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong attention to detail and follow-through
  • Comfortable working collaboratively with both front-of-house and culinary teams
  • Proficiency in Microsoft Office, Toast, and general computer systems
  • Ability to remain calm and solution-oriented under pressure
  • Previous hospitality, restaurant, catering, or event experience preferred

Preferred Traits

  • Self-motivated and proactive
  • Positive attitude and team-oriented mindset
  • Strong interpersonal skills
  • Ability to anticipate guest and operational needs
  • Flexible availability including evenings, weekends, and holidays as needed during peak event seasons

Work Environment

This position operates in both office and hospitality settings and may require standing, walking event spaces, and assisting during active service periods. Flexibility is important, particularly during peak season and special events.