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Phone Assistant Jobs in Florida (NOW HIRING)

CPJ Recruitment

Customer Care Coordinator

Fort Lauderdale, FL · On-site

$17.25 - $22.50/hr

Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...

CPJ Recruitment

Customer Care Coordinator

Miami, FL · On-site

$17.25 - $22.50/hr

Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...

Defy Medical

Sales Phone Operator

Tampa, FL · On-site

$18/hr

... to assist in the intake process as needed • Follow established sales operating and customer ... phone and email • Willingness to work collaboratively and ability to demonstrate effective ...

Rikos Pizza

PHONE CREW

Naples, FL · On-site

$10.98/hr

During off peak times, assist with restocking or other duties as assigned * Contributing to the overall success of the organization by meeting individual and team performance goals Skills: As a Phone ...

GOAT Group

Sales Associate - Part Time

Miami, FL

$13.50 - $18.25/hr

Answer store phones with professional phone etiquette while also delivering excellent customer service, product knowledge and brand history via phone. * Assist in executing operational tasks to ...

Saafe Behavioral Svcs.

Phone Center Representative

Deland, FL · On-site

$14.25 - $17.75/hr

Duties: - Answer high volume incoming phone calls promptly and professionally - Make outbound calls to follow up on inquiries or to provide information - Assist callers with inquiries, appointment ...

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Phone Assistant information

See Florida salary details

$5

$13

$22

How much do phone assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for phone assistant in Florida is $13.49, according to ZipRecruiter salary data. Most workers in this role earn between $10.34 and $15.32 per hour, depending on experience, location, and employer.

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.
What are the most commonly searched types of Phone jobs in Florida? The most popular types of Phone jobs in Florida are:
What are popular job titles related to Phone Assistant jobs in Florida? For Phone Assistant jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Phone Assistant jobs in Florida look for? The top searched job categories for Phone Assistant jobs in Florida are:
What cities in Florida are hiring for Phone Assistant jobs? Cities in Florida with the most Phone Assistant job openings:
Phone Assistant jobs near you
Infographic showing various Phone Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $28,064 per year, or $13.5 per hour.

Customer Care Coordinator

CPJ Recruitment

Fort Lauderdale, FL • On-site

$17.25 - $22.50/hr

Other

Re-posted 9 days ago

Job description

About the job Customer Care Coordinator
Job Description
We are looking for a motivated and detail oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences.
Key Responsibilities

  • Provide support via email, chat, and phone
  • Assist with updates, changes and general client inquiries.
  • Share helpful information related to upcoming plans and arrangements.
  • Follow up with clients prior to departure to ensure they feel prepared
  • Resolve concerns while maintaining a positive experience
  • Keep accurate records of client interactions
Ideal Candidate
  • Strong communication and people skills
  • Customer service experience is a plus
  • Organized and dependable
  • Comfortable working remotely and managing tasks independently
  • Interest in travel, hospitality, or client experience preferred.

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