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Phone Assistant Jobs in Florida (NOW HIRING)

TaxFam

Phone Attendant

Oakland Park, FL

$17 - $20/hr

We are looking for a professional and friendly Phone Attendant to handle incoming calls, answer client inquiries, and assist with scheduling appointments. The ideal candidate is comfortable ...

Rikos Pizza

PHONE CREW

Naples, FL · On-site

$10.98/hr

During off peak times, assist with restocking or other duties as assigned * Contributing to the overall success of the organization by meeting individual and team performance goals Skills: As a Phone ...

AEG

Manager, Lightning Ticket Operations

Tampa, FL · On-site

Work with Marketing and Game Presentation departments on setting up for ancillary event sales * Assist with customer service issues on game nights and over the phone * Assist in mobile ticketing ...

ClubCorp

Concierge

Fort Lauderdale, FL · On-site

$14.75 - $19/hr

Inform members and guests about club services, amenities, upcoming events, and room locations both in person and over the phone. * Assist with member communications, including social media efforts ...

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Phone Assistant information

See Florida salary details

$5

$13

$22

How much do phone assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for phone assistant in Florida is $13.49, according to ZipRecruiter salary data. Most workers in this role earn between $10.34 and $15.32 per hour, depending on experience, location, and employer.

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are the most commonly searched types of Phone jobs in Florida?

The most popular types of Phone jobs in Florida are:

What are popular job titles related to Phone Assistant jobs in Florida?

For Phone Assistant jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Phone Assistant jobs in Florida look for?

The top searched job categories for Phone Assistant jobs in Florida are:

What cities in Florida are hiring for Phone Assistant jobs?

Cities in Florida with the most Phone Assistant job openings:

Phone Assistant jobs near you
Infographic showing various Phone Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $28,064 per year, or $13.5 per hour.

Inside Sales Representative

UMI Stone/Opustone

Sarasota, FL

Full-time

Posted 13 days ago

Job description

POSITION OVERVIEW
The Inside Salesperson will work with clients to provide a successful customer experience. The Inside Salesperson will generate sales of all product lines offered. Will work with existing customers and secure prospective new customers and clients by phone, e-mail and direct office appointments providing detailed information on product specifications, services, pricing and delivery and install scheduling. Will focus on designers, remodelers, and select builders as well as retail customers. Will also work showroom hours including Saturdays. A comp day will be provided for Saturday hours.
Essential Functions & Responsibilities

  • Provide an exceptional showroom experience for clients
  • Conduct sales presentation of products and services to customers
  • Assist customers on the showroom floor
  • Assist in answering phones
  • Assist customers over the phone
  • Assist customers via email
  • Attend training functions as required
  • Maintain and clean specific area of the showroom
  • Collect deposits and balances before delivery
  • Assist with inventory as required
  • Follow up phone calls to secure orders
  • Participate in after hour events and sponsorships as required
  • Resolve customer issues
  • Generate and develop new customer business accounts to increase revenue at a profitable level
  • Enter orders into computer system, work with production regarding order, delivery, installation
  • Follow up to ensure customer satisfaction
  • Assist in collections as necessary

Competencies/Skills/Abilities 

  • 3 - 5 years' experience/hands-on knowledge within construction industry product sales 
  • Self-motivated, driven to close sales
  • Ability to communicate at all levels, both inside and outside of the Company
  • Computer literate; working knowledge of MS Office 
  • Must possess a valid driver's license and good driving record

Apply