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Phone Associate Jobs (NOW HIRING)

AutoNation

Sales Associate-eCommerce/Phone

Jacksonville, FL · On-site

$12.50 - $17/hr

E-Commerce Sales Associate The e-Commerce Sales Associate interacts with hundreds of customers online, over the phone and in person to help guide their vehicle purchase in our no-haggle sales ...

New

4theweb

Inside Sales Associate - Phone Rep

Las Vegas, NV · On-site +1

$78K/yr

Inside Sales Associate - Phone Rep Part-time & Full-time Available 4theweb - Las Vegas, NV The Job: Join a growing team of digital marketing professionals and get a window into the digital process.

4Theweb

Inside Sales Associate - Phone Rep

Las Vegas, NV · On-site +1

$78K/yr

Inside Sales Associate - Phone Rep Part-time & Full-time Available 4theweb - Las Vegas, NV The Job: Join a growing team of digital marketing professionals and get a window into the digital process.

AutoNation

Sales Associate-eCommerce/Phone-3

Hilton, NY · On-site

$12 - $16.25/hr

The e-Commerce Sales Associate interacts with hundreds of customers - online, over the phone and in person - to help guide their vehicle purchase in our no-haggle sales environment. Responding to ...

MANTECH

Phone Technician

Chantilly, VA · On-site

$38K - $39K/yr

High School Diploma with 8+ years of experience, an associate's degree with 6+ years of experience ... Constantly operate a computer, phone, and other office equipment for extended periods of time.

Glass Rhino Corp

Be Seen First

Computer and Phone Technical Sales Associate

Haymarket, VA · On-site

$14 - $20/hr

Computer and Phone Technical Sales Associate We are looking for a Sales Associates to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication ...

Glass Rhino Corp

Be Seen First

Computer and Phone Technical Sales Associate

Haymarket, VA · On-site

$14 - $20/hr

Computer and Phone Technical Sales Associate We are looking for a Sales Associates to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication ...

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Phone Associate information

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

Can I work in a call center without experience?

Phone associate positions in call centers often do not require prior experience, as training is typically provided to develop necessary communication and customer service skills. Employers may look for good interpersonal skills, a positive attitude, and basic computer knowledge, making it possible to start without previous call center work experience.

What cities are hiring for Phone Associate jobs?

Cities with the most Phone Associate job openings:

What are the most commonly searched types of Phone jobs?

The most popular types of Phone jobs are:

What states have the most Phone Associate jobs?

States with the most job openings for Phone Associate jobs include:

Phone Associate jobs near you

Sales Associate-eCommerce/Phone

AutoNation

Jacksonville, FL • On-site

$12.50 - $17/hr

Other

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

AutoNation rating

6.0

Company rating: 6.0 out of 10

Based on 141 frontline employees who took The Breakroom Quiz

373rd of 734 rated retailers

Job description

E-Commerce Sales Associate

The e-Commerce Sales Associate interacts with hundreds of customers online, over the phone and in person to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.

AutoNation is redefining the car-buying experienceand we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you'll have everything you need to succeed.

Why You'll Love Working Here:
  • Competitive benefits
  • Career paths into finance, management, and beyond
  • A culture built on trust, transparency, and teamwork
What We're Looking For:
  • Strong communication and interpersonal skills
  • A desire to help people and exceed expectations
  • Sales or customer service experience preferred

Apply now and start building a career with purpose and potential.

With your outstanding communication and listening skills, you'll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

Requirements for This Job:
  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Drive to set and achieve targeted goals
  • Prior sales experience, retail preferred
  • Demonstrated communication, consultative, interpersonal and organizational skills
  • The willingness to follow up with customers
  • Experience and desire to work with technology
  • Valid in-state driver's license and an acceptable, safe driving record
  • You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect
Exciting Benefits and Perks Await You:
  • Competitive compensation and 401k matching
  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

What AutoNation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About AutoNation

Sourced by ZipRecruiter

AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with \"DRVPNK\" and \"What Drives You, Drives Us.\" AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

10,000+ Employees

Headquarters location

Fort Lauderdale, FL, US

Year founded

1996

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