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Payment Representative Jobs (NOW HIRING)

Medix

Payment Representative

Virginia Beach, VA · On-site

$18 - $23/hr

Job Summary Our client is seeking a Payment Representative to handle inbound calls from individuals and commercial groups for payment processing of insurance products. The primary goal is to ensure ...

Medix

Payment Representative

Virginia Beach, VA · On-site

$18 - $23/hr

Job Summary Our client is seeking a Payment Representative responsible for taking inbound calls from individuals and commercial groups who wish to make payments. The role involves processing initial ...

Sanford Health

Payment Representative

Marshfield, WI · On-site

$17 - $21.75/hr

Utilize appropriate systems, tools, and procedures to process payments and adjustments, checking and crosschecking output. Perform manual and electronic posting functions. Research and send requests ...

Sanford Health

Payment Representative

Marshfield, WI · On-site

$17 - $21.75/hr

Utilize appropriate systems, tools, and procedures to process payments and adjustments, checking and crosschecking output. Perform manual and electronic posting functions. Research and send requests ...

Medix

Payment Variance Medical Biller

Du Bois, PA · On-site

$17 - $20/hr

The actual posting represents a position at one of our clients. Job Summary We are seeking a Payment Representative for our client to oversee revenue cycle management, ensuring accurate, timely claim ...

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Payment Representative information

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$24.5K

$44.2K

$77K

How much do payment representative jobs pay per year?

As of Aug 7, 2026, the average yearly pay for payment representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a payment representative?

To thrive as a Payment Representative, you need strong attention to detail, basic accounting knowledge, and proficiency in managing financial transactions, usually supported by a high school diploma or equivalent experience. Familiarity with payment processing systems, billing software, and ERP platforms like SAP or Oracle is commonly required. Excellent communication, customer service, and problem-solving skills help you resolve payment discrepancies and work effectively with internal and external stakeholders. These skills ensure accurate, timely payment processing and contribute to positive client and team relationships.

What does a payment representative do?

A typical day for a Payment Representative involves processing incoming payments, reconciling accounts, and responding to customer inquiries related to billing or payment issues. You may also collaborate closely with the accounting and customer service teams to resolve discrepancies or investigate payment concerns. Expect to use various billing and ERP systems to track transactions and generate reports, while maintaining accurate financial records. Regular communication with clients and colleagues is essential, making multitasking and organization important components of the role.

What is a payment representative?

A Payment Representative is responsible for processing payments, managing transactions, and ensuring accurate financial records. They often work in industries such as healthcare, finance, or retail, handling customer inquiries and resolving payment discrepancies. Their duties may include verifying billing information, reconciling accounts, and coordinating with other departments to ensure timely payments. Strong attention to detail, communication skills, and knowledge of payment processing systems are essential for this role.

More about Payment Representative jobs
What cities are hiring for Payment Representative jobs? Cities with the most Payment Representative job openings:
What are the most commonly searched types of Payment Representative jobs? The most popular types of Payment Representative jobs are:
What states have the most Payment Representative jobs? States with the most job openings for Payment Representative jobs include:
What job categories do people searching Payment Representative jobs look for? The top searched job categories for Payment Representative jobs are:
Payment Representative jobs near you
Infographic showing various Payment Representative job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

Payment Representative

Medix

Virginia Beach, VA • On-site

$18 - $23/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 21 days ago

Job description

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a Payment Representative to handle inbound calls from individuals and commercial groups for payment processing of insurance products. The primary goal is to ensure seamless payment processes and offer exceptional customer service without engaging in debt collection.
Key Responsibilities
  • Process incoming payments for insurance products.
  • Manage call center operations by responding to payment inquiries and recording transactions accurately.
  • Assist members by determining payment amounts and deadlines using internal systems.
  • Operate multiple computer programs to manage data and process transactions accurately.
  • Maintain high service standards while managing a high volume of calls, especially during peak periods.
  • Provide consistent phone coverage during operating hours (8:00 AM - 5:00 PM).
  • Maintain technical accuracy and quality scores during calls.

Qualifications
  • A minimum of a High School Diploma.
  • At least 1 year of experience in taking payments in retail, call center, or finance roles.
  • Preferred experience in collections.

Experience
  • 1 year minimum experience in taking payments in retail or call center roles.
  • Previous experience in a call center environment is highly preferred.

Skills
  • Strong customer service and communication skills.
  • Technical expertise to manage back-to-back calls accurately.

Additional Requirements
  • Flexibility with working hours due to enrollment season, and availability for extended hours or weekends if needed.
  • Initial training may require in-office presence, with a hybrid schedule thereafter.

Benefits
  • Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
  • Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
  • 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
  • Short Term Disability Insurance.
  • Term Life Insurance Plan.

Required Employment / Compliance Language
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
* As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients
Medix Staffing Solutions logo

About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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