Payment Representative Jobs (NOW HIRING)

About Jordan Valley Community Health Center:

Jordan Valley Community Health Center (JVCHC) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community’s health through access and relationships. By working collaboratively with partners and continually innovating, JVCHC strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare.

Job Summary:

The Payment Poster posts payments, adjustments, and denials from payer’s explanation of benefits (EOB’s) to the practice management system, while adhering to a department standard. The Payment Poster will be required to identify and write up refunds while posting payments for patients and payers. The Payment Poster will also track trends from payers and work closely with the Executive Director, Director, and Management Team to identify.

Key Responsibilities:

• Process and confirm bank deposits to source documents received from daily lockbox.
• Post daily deposits into practice management system.
• Responsible for effective and efficient record retention of financial documents.
• Processes patient and insurance payments and appropriate adjustments to patient accounts manually and for ERA’s.
• Evaluates EOB’s for the need for an appeal for reduced payment or CPT denial.
• Evaluates EOB’s for the need for research by an AR Representative for possible error in claim submission or entire claim denial.
• Evaluates EOB’s for the need of resubmission and trends denials.
• Process and post patient and insurance refunds.
• Retrieve missing payment information from payers through various methods (payer portals, clearinghouse, phone, etc.
• The payment Poster also works various assigned tasks type to ensure assigned AR is worked adequately corrects errors on the EDI rejection reports.
• Must post payments within 2 business days of receipt of the batch.

Benefits Overview:

• Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
• Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
• Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.
• Dental and Vision Coverage: Dental insurance through Cigna’s DPPO network and vision coverage through EyeMed’s Insight network.
• Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
• Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
• Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention.
• Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife.
• Pay on Demand Available

Holidays:

• Nine paid holidays per year.

Health Requirements:

All employees are required to provide proof of vaccination for Flu, Hepatitis B and Tuberculosis (TB) as part of our commitment to maintaining a safe and healthy workplace.

Application Process:

Interested applicants should submit a resume and cover letter through the JVCHC career portal at Careers & Education - Jordan Valley. Applications will be accepted on a rolling basis until the position is filled.

Jordan Valley Community Health Center is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Preferred Qualifications:

• High School Diploma or Equivalent
• 1 year experience in billing