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Patient Intake Representative Jobs in Florida (NOW HIRING)

ORTHOPEDIC CARE PARTNERS

Intake Receptionist

Gainesville, FL · On-site

$13.75 - $18/hr

Completes patient intake screening including obtaining and documenting all needing information for ... The physical demands describe here are representative of those that must be met by an employee to ...

The Orthopaedic Institute

Intake Receptionist

Gainesville, FL · On-site

$14.25 - $18.75/hr

Completes patient intake screening including obtaining and documenting all needing information for ... The physical demands describe here are representative of those that must be met by an employee to ...

Imh

$18.31 - $23.80/hr

Join Our Team as a Patient Service Representative!We are actively building a talent pipeline for ... patient intake and care. * Documents all phone calls accurately and completely in the electronic ...

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All JobsPatient Intake Representative JobsPatient Intake Representative Jobs in Florida

Patient Intake Representative information

See Florida salary details

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How much do patient intake representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient intake representative in Florida is $13.40, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $13.99 per hour, depending on experience, location, and employer.

What is the difference between Patient Intake Representative vs Medical Office Assistant?

AspectPatient Intake RepresentativeMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in medical billing or customer serviceHigh school diploma; certification in medical assisting often preferred
Work EnvironmentFront desk of clinics, hospitals, or healthcare officesMedical offices, clinics, hospitals, performing administrative and clinical tasks
Primary ResponsibilitiesScheduling appointments, patient check-in, insurance verificationScheduling, patient intake, basic clinical support, administrative tasks

Both roles involve patient interaction and administrative duties in healthcare settings. The Patient Intake Representative primarily focuses on patient check-in and insurance verification, while the Medical Office Assistant may handle a broader range of clinical and administrative tasks. The roles often overlap but differ in scope and responsibilities.

What does a patient intake representative do?

A Patient Intake Representative is responsible for greeting patients, collecting personal and insurance information, verifying medical records, and ensuring all necessary forms are completed before a patient receives care. They often answer patient questions, schedule appointments, and serve as a liaison between patients and medical staff. Their role is crucial for maintaining accurate records and providing a smooth, welcoming experience for patients entering a healthcare facility.

What are some common challenges a patient intake representative may encounter and how can they be addressed?

Patient Intake Representatives often face challenges such as managing high patient volumes, handling sensitive patient information, and navigating complex insurance verification procedures. Strong organizational skills and clear communication can help manage the flow of patients efficiently and ensure accuracy in data entry. Building rapport with patients, maintaining professionalism during stressful situations, and staying up-to-date on healthcare regulations are key to overcoming these challenges and providing a positive experience for both patients and the healthcare team.

What are the key skills and qualifications needed to thrive as a patient intake representative, and why are they important?

To thrive as a Patient Intake Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration being highly beneficial. Familiarity with electronic health record (EHR) systems and patient management software is typically required, along with understanding HIPAA regulations. Outstanding communication, empathy, and multitasking abilities help you excel in patient interactions and collaborate with healthcare teams. These skills are vital for ensuring accurate patient information, a smooth intake process, and a positive first impression for patients entering a healthcare facility.
What are popular job titles related to Patient Intake Representative jobs in Florida? For Patient Intake Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Patient Intake Representative jobs in Florida look for? The top searched job categories for Patient Intake Representative jobs in Florida are:
What are popular job titles related to Patient Intake Representative jobs in FL? For Patient Intake Representative jobs in FL, the most frequently searched job titles are:
Patient Intake Representative jobs near you
Infographic showing various Patient Intake Representative job openings in Florida as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $27,879 per year, or $13.4 per hour.

Intake Receptionist

ORTHOPEDIC CARE PARTNERS

Gainesville, FL • On-site

$13.75 - $18/hr

Full-time

Re-posted 5 days ago

Job description

Description:

JOB OVERVIEW:

The Intake Receptionist role is responsible for greeting all patients and visitors to the practice at front desk and/or on the phone.


ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:

  • Greets visitors entering the practice and directs or escorts them to specific destinations. Ensures that reception area is presentable for visitors, as necessary.
  • Performs timely assessment of individual needs and provides prompt response with appropriate resources.
  • Completes patient intake screening including obtaining and documenting all needing information for all appointments.
  • Checks patients in for appointments and communicates any expected delays in physician clinics.
  • Answer, screen and forward incoming phone calls, providing information and taking messages.
  • Using discretion and independent judgment in handling patent complaints received documents and forwards to appropriate administrative staff.
  • Other duties as assigned
Requirements:

QUALIFICATIONS/LICENSE:

None


EDUCATION:

High School Diploma or equivalent


EXPERIENCE:

Minimum one year customer service experience preferred but not required


SKILLS:

  • Excellent customer service skills.
  • Comfortable working in fast paced environment.
  • Ability to multitask
  • Excellent communication skills, both verbal and written.
  • Proficient with computer skills including experience with practice management software desired.


PHYSICAL REQUIREMENTS:

The physical demands describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

  • Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
  • Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms.
  • Occasionally lift and/or move over 25 pounds.
  • Fine hand manipulation (keyboarding).
  • Travel may be required to existing or new TOI locations.