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Patient Financial Services Manager Jobs in Puerto Rico

Alivia Health

Patient Service Manager

Guaynabo, PR · On-site

The Patient Services Manager is responsible for overseeing and optimizing daily operations across the Call Center and Registry functions within Alivia Specialty Pharmacy (ASP). Reporting directly to ...

Alivia Health

Patient Service Manager

Guaynabo, PR · On-site

$85 - $110/hr

The Patient Services Manager is responsible for overseeing and optimizing daily operations across the Call Center and Registry functions within Alivia Specialty Pharmacy (ASP). Reporting directly to ...

Alivia Health

Patient Service Manager

Guaynabo, PR · On-site

The Patient Services Manager is responsible for overseeing and optimizing daily operations across the Call Center and Registry functions within Alivia Specialty Pharmacy (ASP). Reporting directly to ...

PenFed Credit Union

PR · On-site

$71K - $83K/yr

The Financial Center Manager III manages over ten (10) full time employees or manage multiple ... Maintains a high level of knowledge regarding PenFed products and services, to include policy ...

JLL

Hard Services Manager

Gurabo, PR · On-site

Financial operations * Identify cost savings opportunities within the maintenance program while ... service contracts under the direction of the Facility Manager. Analysis * Monitor and review WO ...

JLL

Hard Services Manager

Gurabo, PR

Financial operations * Identify cost savings opportunities within the maintenance program while ... service contracts under the direction of the Facility Manager. Analysis * Monitor and review WO ...

DaVita

Clinical Services Manager (MCS)

Aibonito, PR

$95K - $135K/yr

... patient safety and support to improve patient centered care. The individual functions of each ... A comprehensive benefits package designed to enhance your health, your financial well-being and ...

DaVita

Clinical Services Manager (MCS)

Cabo Rojo, PR

... the Clinical Services Manager role is to support clinics by ensuring safety readiness through ... Complete action plans with team members, focusing on clinical drivers and patient safety concerns.

Popular

Financial Planner

San Juan, PR · On-site

$60 - $90/hr

Increase customer relationships, services, products, and profitability. * Offer advice in an ... Risk Management or Law. Certifications/Licenses Preferably CFP, MBA, CPA, JD and/or other financial ...

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Patient Financial Services Manager information

What does a patient financial services manager do?

A Patient Financial Services Manager oversees the billing, collections, and financial counseling operations within a healthcare facility. Their responsibilities include managing staff, ensuring compliance with healthcare regulations, resolving patient billing issues, and optimizing reimbursement processes. They work to improve the financial experience for patients by providing clear communication about costs and payment options. Additionally, they often collaborate with other departments to streamline workflows and enhance overall revenue cycle performance.

What does a patient financial services manager do?

As a patient financial services manager, your duties are to supervise the daily operations of a clinic or hospital’s billing and payment services as well as to develop long-term strategies for growth and financial stability. You typically supervise other payment and billing specialists, who are responsible for collecting payments, filing insurance reimbursement paperwork, and managing the accounts receivable. You maintain communication with the registration office to ensure they collect the proper billing information when they register new patients. In addition to billing responsibilities, you also forecast future revenue for the hospital or facility and present your assessments to other executives.

What are the key skills and qualifications needed to thrive as a patient financial services manager, and why are they important?

To thrive as a Patient Financial Services Manager, you need expertise in healthcare billing, revenue cycle management, and a solid understanding of insurance regulations, usually supported by a bachelor’s degree in finance, business, or healthcare administration. Familiarity with medical billing software, electronic health records (EHR) systems, and compliance certifications like HFMA or CRCR are typically required. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and resolve patient billing issues. These competencies ensure accurate financial operations, regulatory compliance, and positive patient experiences within healthcare organizations.

What are some of the key challenges faced by patient financial services managers in coordinating with clinical and administrative teams?

Patient Financial Services Managers often encounter challenges in bridging communication between clinical staff, administrative teams, and billing departments. They must ensure accurate patient data flow, timely insurance verification, and prompt resolution of billing discrepancies, all while maintaining compliance with healthcare regulations. Balancing these responsibilities requires strong organizational skills and the ability to foster collaboration across departments to optimize the patient billing experience and financial performance. Proactive communication and ongoing staff training are essential to overcoming these challenges.

What is the difference between Patient Financial Services Manager vs Patient Accounts Coordinator?

AspectPatient Financial Services ManagerPatient Accounts Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration, finance, or related field; certifications like Certified Revenue Cycle Specialist (CRCS) are commonOften requires a high school diploma or associate degree; certifications are less common
Work EnvironmentSupervises billing, collections, and financial counseling teams in hospitals or clinicsHandles patient account inquiries, billing issues, and payment processing in healthcare settings
Employer & Industry UsageUsed in hospitals, healthcare systems, and clinics for financial management rolesFound in similar healthcare environments, focusing on patient account operations

The Patient Financial Services Manager oversees the entire financial services team, focusing on billing, collections, and financial counseling, while the Patient Accounts Coordinator handles day-to-day patient account activities. Both roles are essential in healthcare finance but differ in scope and responsibilities.

More about Patient Financial Services Manager jobs

What are the most commonly searched types of Patient Financial Services jobs in Puerto Rico?

The most popular types of Patient Financial Services jobs in Puerto Rico are:

What job categories do people searching Patient Financial Services Manager jobs in Puerto Rico look for?

The top searched job categories for Patient Financial Services Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Patient Financial Services Manager jobs?

Cities in Puerto Rico with the most Patient Financial Services Manager job openings:

What are popular job titles related to Patient Financial Services Manager jobs in PR?

For Patient Financial Services Manager jobs in PR, the most frequently searched job titles are:

Patient Financial Services Manager jobs near you

Patient Financial Services Specialist

Alivia Health

Guaynabo, PR • On-site

$14.75 - $19.75/hr

Full-time

Posted 19 days ago

Job description

El Patient Financial Services Specialist es responsable de gestionar los servicios financieros de pacientes, procesar certificaciones de gastos, registrar pagos, mantener comunicación efectiva con los pacientes y apoyar los procesos clave de cuentas por cobrar.

 

Responsabilidades:

 

  • Preparar y enviar certificaciones de gastos por medicamentos dispensados.
  • Recopilar información financiera, demográfica y de seguros necesaria para las certificaciones.
  • Preparar y enviar cotizaciones de medicamentos a los pacientes.
  • Contactar a los pacientes para realizar gestiones de cobro.
  • Revisar mensualmente las cuentas por cobrar y documentar las gestiones realizadas.
  • Registrar y reconciliar pagos de deducibles.
  • Actualizar acuerdos de pago y dar seguimiento a sus fechas límite.
  • Preparar y enviar recibos de pagos realizados por los pacientes.
  • Manejar y archivar la correspondencia del área.
  • Mantener comunicación efectiva con los pacientes para aclarar dudas, pagos pendientes o recibidos.
  • Atender solicitudes de pacientes referidas por otros departamentos según sea necesario.
  • Cumplir con leyes y regulaciones aplicables, incluyendo HIPAA, estatales y federales.
  • Proteger la información confidencial de los pacientes y la farmacia.

Requisitos: 


  • Grado asociado o Certificados de Educación Continúa en el área de facturación