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Patient Financial Services Director Jobs in Puerto Rico

Pacs

$62K - $75K/yr

... patient services to include optometry, podiatry, dentistry and psychiatric services. Assist in discharge planning with appropriate agencies, entities or individuals to include agency services ...

Alivia Health

Patient Service Manager

Guaynabo, PR · On-site

$80 - $100/hr

Through these direct reports, the Patient Services Manager oversees teams responsible for patient and stakeholder communications, call center service levels, registry intake, initial patient ...

Alivia Health

Patient Service Manager

Guaynabo, PR · On-site

Through these direct reports, the Patient Services Manager oversees teams responsible for patient and stakeholder communications, call center service levels, registry intake, initial patient ...

Alivia Health

Patient Service Manager

Guaynabo, PR · On-site

Through these direct reports, the Patient Services Manager oversees teams responsible for patient and stakeholder communications, call center service levels, registry intake, initial patient ...

Fulcro Insurance

Human Resources Director

San Juan, PR · On-site

The company is currently seeking a Human Resources Director. Job Summary The Human Resources ... Experience in the technology, fintech, commercial lending, or financial services sectors. * Strong ...

Housing Works

Director of Finance

Fajardo, PR · On-site

$65K - $73K/yr

Analyze financial results and provide variance explanations and recommendations to leadership ... Other services include Health Home care management, behavioral health, and syringe exchange ...

Connecticut State Community College

PR · On-site

$100K/yr

Responsible for the daily operations of financial aid services at assigned campuses. * In ... Nicholas D'Agostino, Director of Equity and Civil Rights, CT State Community College, 185 Main ...

Weil Group, Inc

IT Director

Hatillo, PR · On-site

$125 - $150/hr

Billing and financial operations * Ensure seamless integration across Sales, Customer Service ... Direct enterprise infrastructure operations including networks, servers, cloud platforms ...

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Patient Financial Services Director information

What does a patient financial services director do?

A Patient Financial Services Director oversees the financial operations related to patient billing, collections, and insurance claims within a healthcare facility. They manage teams responsible for processing payments, resolving billing issues, and ensuring compliance with healthcare regulations. Their goal is to optimize revenue cycle management while providing excellent customer service to patients regarding their financial accounts. This role often involves analyzing financial data, implementing process improvements, and collaborating with other departments to streamline the billing process.

What are the key skills and qualifications needed to thrive as a patient financial services director?

To thrive as a Patient Financial Services Director, you need expertise in healthcare billing, revenue cycle management, insurance regulations, and a bachelor's degree in healthcare administration, finance, or a related field. Familiarity with hospital billing systems (such as Epic or Cerner), financial analytics tools, and certifications like HFMA’s Certified Revenue Cycle Representative (CRCR) are typically expected. Strong leadership, problem-solving abilities, and effective communication skills stand out in this role. These competencies are crucial for ensuring accurate patient billing, optimizing revenue, and leading teams to maintain the financial health of a healthcare organization.

What are some common challenges faced by a patient financial services director, and how can they be addressed?

Patient Financial Services Directors often encounter challenges such as managing complex billing processes, ensuring regulatory compliance, and maintaining clear communication between clinical and administrative departments. Balancing the needs of patients with financial goals requires strong leadership and problem-solving skills. Addressing these challenges typically involves implementing effective training programs for staff, leveraging technology to streamline workflows, and fostering a collaborative environment to quickly resolve issues and improve patient satisfaction.

What is the difference between Patient Financial Services Director vs Patient Accounts Manager?

AspectPatient Financial Services DirectorPatient Accounts Manager
CredentialsTypically requires a bachelor's degree in healthcare administration, finance, or related field; certifications like Certified Revenue Cycle Executive (CRCE) are commonUsually holds a bachelor's degree; certifications are less common but may include healthcare billing or coding credentials
Work EnvironmentOversees entire patient financial services department, including billing, collections, and financial counselingManages patient accounts, billing, and collections at a departmental level
Employer & Industry UsageUsed in hospitals, health systems, and large clinics for strategic financial oversightFound in hospitals, clinics, and physician practices focusing on day-to-day account management

The Patient Financial Services Director focuses on strategic oversight and department management, while the Patient Accounts Manager handles daily operations of patient billing and collections. Both roles are essential but differ in scope and seniority.

What are the most commonly searched types of Patient Financial Services jobs in Puerto Rico?

The most popular types of Patient Financial Services jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Patient Financial Services Director jobs?

Cities in Puerto Rico with the most Patient Financial Services Director job openings:

Patient Financial Services Director jobs near you
Infographic showing various Patient Financial Services Director job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Patient Financial Services Specialist

Alivia Health

Guaynabo, PR • On-site

$14.75 - $19.75/hr

Full-time

Posted 19 days ago

Job description

El Patient Financial Services Specialist es responsable de gestionar los servicios financieros de pacientes, procesar certificaciones de gastos, registrar pagos, mantener comunicación efectiva con los pacientes y apoyar los procesos clave de cuentas por cobrar.

 

Responsabilidades:

 

  • Preparar y enviar certificaciones de gastos por medicamentos dispensados.
  • Recopilar información financiera, demográfica y de seguros necesaria para las certificaciones.
  • Preparar y enviar cotizaciones de medicamentos a los pacientes.
  • Contactar a los pacientes para realizar gestiones de cobro.
  • Revisar mensualmente las cuentas por cobrar y documentar las gestiones realizadas.
  • Registrar y reconciliar pagos de deducibles.
  • Actualizar acuerdos de pago y dar seguimiento a sus fechas límite.
  • Preparar y enviar recibos de pagos realizados por los pacientes.
  • Manejar y archivar la correspondencia del área.
  • Mantener comunicación efectiva con los pacientes para aclarar dudas, pagos pendientes o recibidos.
  • Atender solicitudes de pacientes referidas por otros departamentos según sea necesario.
  • Cumplir con leyes y regulaciones aplicables, incluyendo HIPAA, estatales y federales.
  • Proteger la información confidencial de los pacientes y la farmacia.

Requisitos: 


  • Grado asociado o Certificados de Educación Continúa en el área de facturación