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Patient Financial Services Director Jobs in Puerto Rico

Weil Group, Inc.

IT Director

Hatillo, PR · On-site

Director of Information Technology & Business Systems Position Summary The Director of Information ... Service, Production, Supply Chain, Finance, and Executive Management. • Lead ERP upgrades ...

Highgate

Director of Operations

Carolina, PR · On-site

$100 - $125/hr

... service that will make our guests come back for more. Residence Inn Isla Verde 6500 Isla Verde Ave ... Meet all financial review dates and corporate directed programs in a timely fashion. * Hold a ...

Highgate Hotels L.P.

Director of Operations

Carolina, PR · On-site

$150 - $200/hr

... service that will make our guests come back for more. Residence Inn Isla Verde 6500 Isla Verde Ave ... Meet all financial review dates and corporate directed programs in a timely fashion. * Hold a ...

Lemartec

Project Director

San Juan, PR

The PD is the primary point of contact, managing the project teams, resources, and financials to ... Receives functional and technical guidance from the Director of Project Services. Supervision ...

Lemartec

Project Director

San Juan, PR

The PD is the primary point of contact, managing the project teams, resources, and financials to ... Receives functional and technical guidance from the Director of Project Services. Supervision ...

Lemartec

Project Director

San Juan, PR · On-site

The PD is the primary point of contact, managing the project teams, resources, and financials to ... Receives functional and technical guidance from the Director of Project Services. Supervision ...

Lemartec

Project Director

San Juan, PR · On-site

The PD is the primary point of contact, managing the project teams, resources, and financials to ... Receives functional and technical guidance from the Director of Project Services. Supervision ...

Lemartec

Project Director

San Juan, PR · On-site

The PD is the primary point of contact, managing the project teams, resources, and financials to ... Receives functional and technical guidance from the Director of Project Services. Supervision ...

Lemartec

Project Director

San Juan, PR · On-site

The PD is the primary point of contact, managing the project teams, resources, and financials to ... Receives functional and technical guidance from the Director of Project Services. Supervision ...

Lemartec

Project Director

San Juan, PR · On-site

The PD is the primary point of contact, managing the project teams, resources, and financials to ... Receives functional and technical guidance from the Director of Project Services. Supervision ...

Lemartec

Project Director

San Juan, PR · On-site

The PD is the primary point of contact, managing the project teams, resources, and financials to ... Receives functional and technical guidance from the Director of Project Services. Supervision ...

Lemartec

Project Director

San Juan, PR · On-site

The PD is the primary point of contact, managing the project teams, resources, and financials to ... Receives functional and technical guidance from the Director of Project Services. Supervision ...

Lemartec

Project Director

San Juan, PR · On-site

The PD is the primary point of contact, managing the project teams, resources, and financials to ... Receives functional and technical guidance from the Director of Project Services. Supervision ...

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All JobsPatient Financial Services JobsPatient Financial Services Director JobsPatient Financial Services Director Jobs in Puerto Rico

Patient Financial Services Director information

What does a patient financial services director do?

A Patient Financial Services Director oversees the financial operations related to patient billing, collections, and insurance claims within a healthcare facility. They manage teams responsible for processing payments, resolving billing issues, and ensuring compliance with healthcare regulations. Their goal is to optimize revenue cycle management while providing excellent customer service to patients regarding their financial accounts. This role often involves analyzing financial data, implementing process improvements, and collaborating with other departments to streamline the billing process.

What are the key skills and qualifications needed to thrive as a patient financial services director?

To thrive as a Patient Financial Services Director, you need expertise in healthcare billing, revenue cycle management, insurance regulations, and a bachelor's degree in healthcare administration, finance, or a related field. Familiarity with hospital billing systems (such as Epic or Cerner), financial analytics tools, and certifications like HFMA’s Certified Revenue Cycle Representative (CRCR) are typically expected. Strong leadership, problem-solving abilities, and effective communication skills stand out in this role. These competencies are crucial for ensuring accurate patient billing, optimizing revenue, and leading teams to maintain the financial health of a healthcare organization.

What are some common challenges faced by a patient financial services director, and how can they be addressed?

Patient Financial Services Directors often encounter challenges such as managing complex billing processes, ensuring regulatory compliance, and maintaining clear communication between clinical and administrative departments. Balancing the needs of patients with financial goals requires strong leadership and problem-solving skills. Addressing these challenges typically involves implementing effective training programs for staff, leveraging technology to streamline workflows, and fostering a collaborative environment to quickly resolve issues and improve patient satisfaction.

What is the difference between Patient Financial Services Director vs Patient Accounts Manager?

AspectPatient Financial Services DirectorPatient Accounts Manager
CredentialsTypically requires a bachelor's degree in healthcare administration, finance, or related field; certifications like Certified Revenue Cycle Executive (CRCE) are commonUsually holds a bachelor's degree; certifications are less common but may include healthcare billing or coding credentials
Work EnvironmentOversees entire patient financial services department, including billing, collections, and financial counselingManages patient accounts, billing, and collections at a departmental level
Employer & Industry UsageUsed in hospitals, health systems, and large clinics for strategic financial oversightFound in hospitals, clinics, and physician practices focusing on day-to-day account management

The Patient Financial Services Director focuses on strategic oversight and department management, while the Patient Accounts Manager handles daily operations of patient billing and collections. Both roles are essential but differ in scope and seniority.

What are the most commonly searched types of Patient Financial Services jobs in Puerto Rico?

The most popular types of Patient Financial Services jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Patient Financial Services Director jobs?

Cities in Puerto Rico with the most Patient Financial Services Director job openings:

Patient Financial Services Director jobs near you
Infographic showing various Patient Financial Services Director job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Associate, Bilingual Customer Service (Chat)

Oriental Bank

Bayamon, PR • On-site

$13 - $18/hr

Full-time

Re-posted 2 days ago

Job description

The Associate, Retail Channels (Chat) direct support and communication to channels, support the strategies and initiatives to further the adoption of digital channels among customers. Position works on-site based in Bayamon, PR

MAJOR DUTIES & RESPONSIBILITIES:

  • Deliver proactive and dynamic customer service. Demonstrates a positive and helpful attitude toward customers (internal and external).

  • Refer customers to the digital channel options according to the customers' needs.

  • Support the definition and development of digital channels adoption strategies for existing and new clients.

  • Visit physical channels to provide feedback and communicate defined strategies related to digital channels adoption.

  • Throughout direct observation of clients and customers' conduct, apply gained insights/data to create pitch-perfect digital briefs and customer journeys.

  • Stay up to date on current and future Oriental's digital channels capabilities to provide the most cutting-edge insights and guidance to personnel.

  • Participate in presentations as an expert in the digital channels' arena.

  • Participate in testing process as part of the development of new digital tools.

  • Support the generation of continuous motivation, contests, and different initiatives to achieve results.

  • Support the preparedness of processes, communications, guided, facts sheets or any necessary documentation to serve as tools for branches.

  • Other duties may be assigned.

EDUCATION AND EXPERIENCE:

  • Bachelor's degree in Business Administration with major in finance or related field, preferable.

  • Two (2) years' experience in a financial services company or related work of management. Required

  • Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.

  • Excellent Knowledge in industry operating policies, procedures and regulations (state and federal).

  • Excellent analytical skills to determine critical issues and areas in need of improvement and the ability to find creative solutions while considering all aspects, departments and individuals affected.

  • Excellent written and verbal communication skills with a demonstrated ability to create processes and procedures and to lead a project and communicate results as well as carry out new policies and procedures.

  • Fully Bilingual - English and Spanish (written and verbal). required.

  • Proficiency in MS Office (Word, Excel, Outlook), reporting systems and other business applications required.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

WORK AUTHORIZATION & ELEGIBILITY:

  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

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