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Patient Services Manager Jobs in Puerto Rico (NOW HIRING)

RelateCare

$11/hr

We are a multidisciplinary team of nurses, contact management specialists and technologists who ... Verifying and reviewing patient insurance coverage and benefit eligibility * Resolving patient ...

RelateCare

$11/hr

We are a multidisciplinary team of nurses, contact management specialists and technologists who ... Verifying and reviewing patient insurance coverage and benefit eligibility * Resolving patient ...

Pacs

$62K - $75K/yr

... patient services to include optometry, podiatry, dentistry and psychiatric services. Assist in ... Ability to effectively present information and respond to questions from managers and employees.

Duo Health

Patient Experience Specialist

San Juan, PR · On-site

$17.75 - $22.50/hr

... management, social support, and behavioral health services. Duo Health is committed to building a ... The Patient Experience Specialist plays a critical role in engaging patients and supporting care ...

Duo Health

Patient Experience Specialist

San Juan, PR

$17.75 - $22.50/hr

... management, social support, and behavioral health services. Duo Health is committed to building a ... The Patient Experience Specialist plays a critical role in engaging patients and supporting care ...

DaVita

Director, Clinical Services

Ponce, PR · On-site

The Director, Clinical Services (DCS) serves as a strategic driver of clinical excellence ... Certification in healthcare quality or patient safety. * Experience managing remote teammates. Here ...

DaVita

Director, Clinical Services

Ponce, PR · On-site

The Director, Clinical Services (DCS) serves as a strategic driver of clinical excellence ... Certification in healthcare quality or patient safety. * Experience managing remote teammates. Here ...

Walgreens

PR · On-site

... services. Operations * Responsible for assisting pharmacist in the delivery of patient care ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

PR · On-site

... services. Operations * Responsible for assisting pharmacist in the delivery of patient care ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

DaVita

Manager, Clinical Services (CSS)

Guanica, PR · On-site

Complete action plans with team members, focusing on clinical drivers and patient safety concerns ... Experience leading clinical function or managing nurses * Experience in teaching adult learning ...

DaVita

Director, Clinical Services

Ponce, PR · On-site

Drive accountability with Clinical Services Managers to their core safety responsibilities; ensure ... Certification in healthcare quality or patient safety. * Experience managing remote teammates. Here ...

Walgreens

Pharmacy Manager

Dorado, PR · On-site

$56.45 - $69/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Bio-Nuclear of Puerto Rico

PR · On-site

$13.50 - $17/hr

Record and update in the customer relationship management platform ("CRM", for example: Salesforce ... Prepare invoices for services, workshop jobs, refrigeration, Specialists, and/or patient care, and ...

Encompass Health

Case Manager

Manati, PR

$17 - $21.75/hr

Manage resources, coordinate patient care from admission to post-discharge, and oversee ... Monitor patient experience: quality/timeliness/service appropriateness/payors/expectations.

Encompass Health

Case Manager

Manati, PR · On-site

$17 - $21.75/hr

Manage resources, coordinate patient care from admission to post-discharge, and oversee ... Monitor patient experience: quality/timeliness/service appropriateness/payors/expectations.

Alivia Health

PR · On-site

$14.25 - $17.50/hr

They will attend to the patient with the highest standards of service and will interact and assist ... in managing inventory, purchasing, cleaning, and tidiness of the prescription department ...

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All JobsPatient Services JobsPatient Services Manager JobsPatient Services Manager Jobs in Puerto Rico

Patient Services Manager information

What is a patient service manager?

A patient service manager is a healthcare professional responsible for overseeing patient services, managing staff, coordinating patient care, and ensuring efficient operations within a medical facility. They often handle patient inquiries, billing, and compliance with healthcare regulations, requiring strong communication and organizational skills.

What is the difference between Patient Services Manager vs Patient Coordinator?

AspectPatient Services ManagerPatient Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration or related field; certifications like Certified Medical Manager (CMM) are commonHigh school diploma or associate degree; certifications like Certified Medical Administrative Assistant (CMAA) can be beneficial
Work EnvironmentSupervises staff, manages patient flow, and oversees administrative functions in clinics or hospitalsAssists patients with scheduling, registration, and initial inquiries, often working directly with patients and staff
Employer & IndustryHospitals, clinics, healthcare organizationsMedical offices, outpatient clinics, healthcare facilities

The Patient Services Manager focuses on overseeing administrative staff and operations, ensuring smooth patient services. In contrast, the Patient Coordinator primarily handles patient interactions, scheduling, and front-office duties. Both roles are essential in healthcare settings but differ in scope and responsibilities.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, providing foundational experience in patient interaction, administrative tasks, and medical office operations. It can serve as a stepping stone to more advanced healthcare careers, but may require certification or training beforehand.

How does a Patient Services Manager typically collaborate with clinical staff to improve patient experience?

Patient Services Managers work closely with clinical staff such as nurses, physicians, and allied health professionals to streamline communication and ensure patients receive timely, coordinated care. They often facilitate interdisciplinary meetings, address patient feedback, and help resolve any service-related issues that arise. By fostering strong relationships and open communication across departments, Patient Services Managers play a key role in enhancing patient satisfaction and optimizing operational efficiency.

What is the highest paying job in healthcare management?

The highest paying roles in healthcare management include Chief Executive Officers (CEOs) of hospitals and health systems, with salaries often exceeding $200,000 annually. Other high-paying positions include Chief Operating Officers (COOs) and Chief Financial Officers (CFOs), who oversee large healthcare organizations and require extensive experience and leadership skills.

What does a Patient Services Manager do?

A Patient Services Manager is responsible for overseeing the administrative and operational aspects of patient care within a healthcare facility. They coordinate schedules, manage patient admissions and discharges, and ensure that patients receive quality service throughout their stay or visit. Additionally, they supervise staff, address patient concerns, and work to improve the overall patient experience. Their role is essential in maintaining efficient and patient-centered healthcare delivery.

What are the key skills and qualifications needed to thrive as a Patient Services Manager, and why are they important?

To thrive as a Patient Services Manager, you need a background in healthcare administration or a related field, often supported by a bachelor’s degree and experience in patient services or management. Familiarity with hospital information systems, scheduling software, and compliance standards such as HIPAA is typically required. Strong leadership, problem-solving, and interpersonal communication skills help manage staff and ensure positive patient experiences. These abilities are crucial to coordinate efficient patient care operations, enhance service quality, and maintain regulatory compliance in healthcare settings.

What skills do you need to be a patient care manager?

A patient services manager needs strong communication, organizational, and leadership skills to coordinate patient care and manage staff effectively. Knowledge of healthcare regulations, proficiency with electronic health records (EHR) systems, and the ability to handle sensitive patient information are also essential. Additionally, problem-solving skills and the capacity to work under pressure are important in this role.
What are popular job titles related to Patient Services Manager jobs in Puerto Rico? For Patient Services Manager jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Patient Services Manager jobs in Puerto Rico look for? The top searched job categories for Patient Services Manager jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Patient Services Manager jobs? Cities in Puerto Rico with the most Patient Services Manager job openings:
Patient Services Manager jobs near you
Infographic showing various Patient Services Manager job openings in Puerto Rico as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.
Patient Service Representative - English Speaking, Puerto Rico based

Patient Service Representative - English Speaking, Puerto Rico based

RelateCare

Remote

$11/hr

Full-time

Posted 27 days ago

Job description

Job description:

Please note that this role is ONLY open to candidates currently residing in Puerto Rico.

Mission Statement

We connect patients, providers, and caregivers to the right care, at the right time, in the right place, resulting in exceptional experiences and outcomes for patients and providers.

Our vision is to be the partner of choice for healthcare organizations in the delivery of patient access solutions.

The specific behaviors and skills we care about most are Integrity, Innovation, Collaboration, Empathy and Excellence.

Summary

We are rapidly expanding and we are looking for Patient Scheduling Representatives who reside in Puerto Rico and are available to work remotely.

We specialize in connecting patients, providers and caregivers ensuring that patients can access the right care at the right time and in the right place. We are a multidisciplinary team of nurses, contact management specialists and technologists who work with leading hospital and health organizations.

Shift pattern:

8 hour shifts, falling between 8am and 8pm Monday to Sun. The role will be discussed in more detail during the interview process.

Key Duties:

  • Receiving inbound calls from patients looking to schedule physician appointments
  • Connecting patients, providers and caregivers to the right care, at the right time, in the right place, resulting in an exceptional experience and outcome for patients and providers
  • Verifying and reviewing patient insurance coverage and benefit eligibility
  • Resolving patient requests efficiently
  • Accurately entering patient data into multiple systems

Candidate Requirements:

  • Must be resident in Puerto Rico
  • Must be able to work remotely
  • Must have fixed line broadband internet connectivity
  • Exceptional customer service skills
  • Empathy and the ability to soothe anxious callers
  • Previous customer service experience (face to face or contact center)
  • Excellent communication skills, both written and verbal
  • Fluent English and the ability to relay information to callers in an easily understood manner
  • Ability to multitask
  • Computer literacy and ability to learn new systems
  • Adaptability to changes in processes and procedures

Job Type: Full-time

Benefits:

  • Employee assistance program

Experience:

  • customer service: 1 year (Preferred)

Language:

  • English (Required)

Location:

  • Puerto Rico (Required)

Work Location: Remote

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