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Patient Services Coordinator Jobs in Puerto Rico

PR · On-site

$14 - $17.50/hr

The Patient Services Associate supports the patient experience through patient registration, medication delivery coordination, and customer service. This cross-functional role works closely with ...

Patient Service Associate

Guaynabo, PR · On-site

$14 - $17.50/hr

The Patient Services Associate supports the patient experience through patient registration, medication delivery coordination, and customer service. This cross-functional role works closely with ...

Service Coordinator

Juncos, PR · On-site

$19.25 - $24.25/hr

Respond to customer inquiries related to workplace services and seating requests * Monitor and ... Strong organizational and coordination skills * Ability to manage multiple requests and priorities ...

Service Coordinator

Juncos, PR · On-site

$19.25 - $24.25/hr

Respond to customer inquiries related to workplace services and seating requests * Monitor and ... Strong organizational and coordination skills * Ability to manage multiple requests and priorities ...

$11/hr

Summary We are rapidly expanding and we are looking for Patient Scheduling Representatives who ... Exceptional customer service skills * Empathy and the ability to soothe anxious callers * Previous ...

... coordination, and performance management of Call Center operations within Alivia Specialty Pharmacy (ASP). Reporting to the Patient Services Manager, this role ensures that inbound and outbound ...

... coordination, and performance management of Call Center operations within Alivia Specialty Pharmacy (ASP). Reporting to the Patient Services Manager, this role ensures that inbound and outbound ...

PR · On-site

$16.75 - $22/hr

Responsible for providing personal care services to patients at the facility under the direction of ... Recognize that patient safety is a top priority. Responsibilities ESSENTIAL FUNCTIONS:

$11/hr

Summary We are rapidly expanding and we are looking for Patient Scheduling Representatives who ... Exceptional customer service skills * Empathy and the ability to soothe anxious callers * Previous ...

$62K - $75K/yr

... patient services to include optometry, podiatry, dentistry and psychiatric services. Assist in ... Coordinates with interdisciplinary team. Provide in-service training to the staff as requested.

Patient Transporter

Manati, PR · On-site

$13 - $17.75/hr

Patient Transporter Career Opportunity As a Patient Transporter, you'll be a comforting and ... Demonstrate appropriate service satisfaction skills as oriented and annually educated. * Perform ...

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Patient Services Coordinator information

What does a patient services coordinator do?

A Patient Services Coordinator is responsible for managing the administrative and communication tasks involved in patient care within a healthcare facility. They schedule appointments, handle patient intake, answer questions about services, and act as a liaison between patients, medical staff, and insurance providers. Their goal is to ensure a smooth and positive experience for patients by addressing their needs and helping them navigate the healthcare system.

What does a patient services coordinator do?

A patient services coordinator performs administrative and customer service duties at a medical facility. These duties include coordinating appointment schedules, counseling patients on treatment options available to them, and assessing benefit or insurance plans. Qualifications for this job include a high school diploma and some postsecondary training in medical administration and clerical work. You should be familiar with health benefits, medical billing, accounting, and be competent with computer software.

What are the key skills and qualifications needed to thrive as a patient services coordinator?

To thrive as a Patient Services Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or a related field, often supported by an associate's degree or relevant experience. Familiarity with medical scheduling software, electronic health records (EHR) systems, and insurance verification tools is typically required. Exceptional communication, problem-solving abilities, and a patient-centered attitude help you excel in managing patient interactions and coordinating care. These skills are crucial for ensuring efficient operations, positive patient experiences, and effective coordination between patients and healthcare providers.

What are some common challenges patient services coordinators face when managing patient appointments and communication?

Patient Services Coordinators often handle a high volume of appointment scheduling, which can be challenging when balancing urgent patient needs, provider availability, and last-minute changes. Additionally, they must communicate effectively with patients who may have questions or anxieties about their care, requiring compassion and strong interpersonal skills. Navigating electronic health record systems and ensuring accurate data entry are also critical, as mistakes can impact patient care and clinic operations. Building strong organizational habits and maintaining clear communication with both patients and clinical staff are key to overcoming these challenges.

What is the difference between Patient Services Coordinator vs Medical Office Assistant?

AspectPatient Services CoordinatorMedical Office Assistant
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentClinics, hospitals, healthcare officesClinics, medical offices, outpatient facilities
Primary ResponsibilitiesScheduling, patient communication, insurance verificationAdministrative tasks, data entry, patient check-in/out
Employer & Industry UsageHealthcare providers, hospitalsMedical practices, outpatient clinics

Both roles involve administrative support in healthcare settings, but Patient Services Coordinators focus more on patient communication and scheduling, while Medical Office Assistants handle more clerical and administrative tasks. They often work together to ensure smooth patient flow and office operations.

More about Patient Services Coordinator jobs

What are the most commonly searched types of Patient Services jobs in Puerto Rico?

The most popular types of Patient Services jobs in Puerto Rico are:

What are popular job titles related to Patient Services Coordinator jobs in Puerto Rico?

For Patient Services Coordinator jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Patient Services Coordinator jobs in Puerto Rico look for?

The top searched job categories for Patient Services Coordinator jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Patient Services Coordinator jobs?

Cities in Puerto Rico with the most Patient Services Coordinator job openings:

Infographic showing various Patient Services Coordinator job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 2% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Patient Service Associate

Alivia Health

PR • On-site

$14 - $17.50/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Job Description
Job Description

The Patient Services Associate supports the patient experience through patient registration, medication delivery coordination, and customer service. This cross-functional role works closely with multiple departments to ensure efficient operations, accurate documentation, and clear communication with patients and healthcare providers. The position plays a key role in delivering high-quality patient care while ensuring compliance with organizational standards and privacy requirements.

Key Requirements:

  • High School Diploma required; data entry experience preferred.
  • Strong customer service and communication skills.
  • High attention to detail and organizational abilities.
  • Knowledge of patient confidentiality and HIPAA regulations.
  • Proficiency in Microsoft Office (Excel, Word, and Outlook).

EEOC F/M/D/V