PR · On-site
This role ensures that all approved cases are scheduled and coordinated in a timely and accurate manner, with a strong focus on aligning delivery timing with the patient's administration date to ...
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PR · On-site
This role ensures that all approved cases are scheduled and coordinated in a timely and accurate manner, with a strong focus on aligning delivery timing with the patient's administration date to ...
PR · On-site
$13.50 - $17/hr
Coordinate each service daily for biomedical equipment, refrigeration, patient care, or Specialists ... Coordinate preventive maintenance (PM) with customers and schedule it in the CRM.Monitor the ...
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PR · On-site
$13.50 - $17/hr
Coordinate each service daily for biomedical equipment, refrigeration, patient care, or Specialists ... Coordinate preventive maintenance (PM) with customers and schedule it in the CRM.Monitor the ...
Home Therapy Coordinator
Guayama, PR · On-site
Ensures staff are scheduled to provide availability 24 hours/day, 7 days a week for patient needs ... Coordinates and oversees the delivery of the FMS Kidney Options program. * Oversees patient and ...
Home Therapy Coordinator
Guayama, PR · On-site
Ensures staff are scheduled to provide availability 24 hours/day, 7 days a week for patient needs ... Coordinates and oversees the delivery of the FMS Kidney Options program. * Oversees patient and ...
Care Coordinator - Davita IKC - Vallejo
Lajas, PR · Hybrid
$25 - $28.50/hr
... schedule * Daily start time between 7:00-8:00 AM ... Must provide flexibility as needed to meet patient and clinic needs * Reliable transportation ...
Care Coordinator - Davita IKC - Vallejo
Lajas, PR · Hybrid
$25 - $28.50/hr
... schedule * Daily start time between 7:00-8:00 AM ... Must provide flexibility as needed to meet patient and clinic needs * Reliable transportation ...
Clinical Coordinator
Fort Buchanan, PR · On-site
Consistent, predictable schedules (typically 3 to 4 days per week) that include early mornings ... Coordinate patient care plans andmonitoroutcomes * Supervise clinical staff, including PCTs
Clinical Coordinator
Fort Buchanan, PR · On-site
Consistent, predictable schedules (typically 3 to 4 days per week) that include early mornings ... Coordinate patient care plans andmonitoroutcomes * Supervise clinical staff, including PCTs
Warehouse Coordinator
Anasco, PR · On-site
$17.75 - $22.50/hr
Our products and services address these needs - from the pediatric to aging eye - in a patient ... Availability to work overtime, various work schedules, which include 1st, 2nd, and 3rd shifts ...
Warehouse Coordinator
Anasco, PR · On-site
$17.75 - $22.50/hr
Our products and services address these needs - from the pediatric to aging eye - in a patient ... Availability to work overtime, various work schedules, which include 1st, 2nd, and 3rd shifts ...
Care Coordinator - Davita IKC - Per Diem - L.A.
San Antonio, PR · Hybrid
$25 - $28.50/hr
... a Care Coordinator It takes a village to care for our patients, and as a Care Coordinator (CC ... patient journey moving smoothly. Position Details: * Must be located in L.A * Per Diem schedule ...
Care Coordinator - Davita IKC - Per Diem - L.A.
San Antonio, PR · Hybrid
$25 - $28.50/hr
... a Care Coordinator It takes a village to care for our patients, and as a Care Coordinator (CC ... patient journey moving smoothly. Position Details: * Must be located in L.A * Per Diem schedule ...
Warehouse Coordinator
Anasco, PR · On-site
$17.75 - $22.50/hr
Our products and services address these needs - from the pediatric to aging eye - in a patient ... Availability to work overtime, various work schedules, which include 1st, 2nd, and 3rd shifts ...
Warehouse Coordinator
Anasco, PR · On-site
$17.75 - $22.50/hr
Our products and services address these needs - from the pediatric to aging eye - in a patient ... Availability to work overtime, various work schedules, which include 1st, 2nd, and 3rd shifts ...
Coordinate patient care plans and monitor outcomes * Supervise clinical staff, including PCTs ... Flexible schedule, including weekends and holidays What We Offer: * Medical, dental, vision, 401(k) ...
Coordinate patient care plans and monitor outcomes * Supervise clinical staff, including PCTs ... Flexible schedule, including weekends and holidays What We Offer: * Medical, dental, vision, 401(k) ...
... scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an ... and patient accounting systems. Review AR aging reports and work queues to identify unpaid and ...
... scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an ... and patient accounting systems. Review AR aging reports and work queues to identify unpaid and ...
PR · On-site
... Coordination, minimizing rework and supporting continuity of patient access to therapy. * Monitor ... Create work schedules, operational plans, and team priorities to ensure appropriate workload ...
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PR · On-site
... Coordination, minimizing rework and supporting continuity of patient access to therapy. * Monitor ... Create work schedules, operational plans, and team priorities to ensure appropriate workload ...
PR · On-site
... Coordination, minimizing rework and supporting continuity of patient access to therapy. * Monitor ... Create work schedules, operational plans, and team priorities to ensure appropriate workload ...
Quick apply
PR · On-site
... Coordination, minimizing rework and supporting continuity of patient access to therapy. * Monitor ... Create work schedules, operational plans, and team priorities to ensure appropriate workload ...
Medical Assistant, Research Assistant
$17.50 - $22.25/hr
Type: Regular Full-time Employee Schedule: Mondays through Fridays, 8:00am - 5:00pm Location ... Study Preparation and Coordination * Prepare and maintain study documents, including source charts ...
Medical Assistant, Research Assistant
$17.50 - $22.25/hr
Type: Regular Full-time Employee Schedule: Mondays through Fridays, 8:00am - 5:00pm Location ... Study Preparation and Coordination * Prepare and maintain study documents, including source charts ...
Medical Assistant, Research Assistant
San Juan, PR · On-site
$17.50 - $22.25/hr
Type: Regular Full-time Employee Schedule: Mondays through Fridays, 8:00am - 5:00pm Location ... Study Preparation and Coordination * Prepare and maintain study documents, including source charts ...
Medical Assistant, Research Assistant
San Juan, PR · On-site
$17.50 - $22.25/hr
Type: Regular Full-time Employee Schedule: Mondays through Fridays, 8:00am - 5:00pm Location ... Study Preparation and Coordination * Prepare and maintain study documents, including source charts ...
San Juan, Dorado, PR Schedule: Flexible Part-Time (0-8 hours per week) Start Date: Within 0-6 ... Collaborate with coordinators, nurses, and research staff for accurate documentation and trial ...
San Juan, Dorado, PR Schedule: Flexible Part-Time (0-8 hours per week) Start Date: Within 0-6 ... Collaborate with coordinators, nurses, and research staff for accurate documentation and trial ...
PR · On-site
Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ... Accountable for completion of non-clinical patient calls. * Drives new technology/ process roll out ...
Pharmacy Operations Manager
Carolina, PR · On-site
Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ... Accountable for completion of non-clinical patient calls. * Drives new technology/ process roll out ...
Pharmacy Operations Manager
Carolina, PR · On-site
Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ... Accountable for completion of non-clinical patient calls. * Drives new technology/ process roll out ...
PR · On-site
Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ... Accountable for completion of non-clinical patient calls. * Drives new technology/ process roll out ...
Pharmacy Operations Manager
Carolina, PR · On-site
Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ... Accountable for completion of non-clinical patient calls. * Drives new technology/ process roll out ...
Pharmacy Operations Manager
Carolina, PR · On-site
Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ... Accountable for completion of non-clinical patient calls. * Drives new technology/ process roll out ...
PR · On-site
Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ... Accountable for completion of non-clinical patient calls. * Drives new technology/ process roll out ...
Patient Scheduling Coordinator information
What are the key skills and qualifications needed to thrive as a patient scheduling coordinator?
To thrive as a Patient Scheduling Coordinator, you need strong organizational skills, attention to detail, and experience with healthcare scheduling, often supported by a high school diploma or equivalent. Familiarity with electronic scheduling systems, medical records software, and sometimes insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a customer service mindset help you interact effectively with patients and clinical staff. These skills ensure efficient appointment management, minimize errors, and provide a positive patient experience in busy healthcare environments.
What is the difference between Patient Scheduling Coordinator vs Medical Office Assistant?
| Aspect | Patient Scheduling Coordinator | Medical Office Assistant |
|---|---|---|
| Credentials | High school diploma; certification optional | High school diploma; certification optional |
| Work Environment | Medical offices, clinics, hospitals | Medical offices, clinics, hospitals |
| Primary Responsibilities | Scheduling patient appointments, managing calendars | Administrative tasks, patient check-in, data entry |
| Industry Usage | Healthcare, clinics, hospitals | Healthcare, clinics, hospitals |
The main difference is that a Patient Scheduling Coordinator focuses primarily on managing appointment schedules and patient flow, while a Medical Office Assistant handles broader administrative duties. Both roles are essential in healthcare settings and often work closely together to ensure smooth patient operations.
How to become a patient scheduling coordinator?
To become a patient scheduling coordinator, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Experience with scheduling software, such as electronic health record systems, is often preferred, and some roles may require knowledge of medical terminology or customer service experience.
What does a patient scheduling coordinator do?
A Patient Scheduling Coordinator is responsible for managing and organizing patient appointments in a healthcare facility. They act as the main point of contact between patients and medical staff, ensuring that appointments are scheduled efficiently and accurately. Their duties often include confirming appointments, updating patient records, handling rescheduling or cancellations, and answering patient inquiries. They help maintain the smooth flow of operations and contribute to a positive patient experience.
How does a patient scheduling coordinator typically collaborate with medical staff to ensure efficient appointment management?
Patient Scheduling Coordinators work closely with physicians, nurses, and other administrative staff to optimize appointment scheduling and minimize conflicts. They communicate regularly with clinical teams to understand provider availability, accommodate urgent patient needs, and adjust schedules for last-minute changes. Effective collaboration often involves using electronic health record (EHR) systems and participating in team meetings to stay updated on changes in provider schedules or clinic workflows. This teamwork helps ensure patients receive timely care while maximizing the efficiency of the healthcare facility.
How much do patient scheduling coordinators make in the US?
Patient scheduling coordinators in the US typically earn an average annual salary of around $35,000 to $45,000, depending on experience, location, and healthcare setting. Salaries can vary based on factors such as certifications, skills in scheduling software, and the size of the healthcare facility.
What are the most commonly searched types of Patient Scheduling jobs in Puerto Rico?
The most popular types of Patient Scheduling jobs in Puerto Rico are:
What job categories do people searching Patient Scheduling Coordinator jobs in Puerto Rico look for?
The top searched job categories for Patient Scheduling Coordinator jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Patient Scheduling Coordinator jobs?
Cities in Puerto Rico with the most Patient Scheduling Coordinator job openings:
Full-time
Posted 16 days ago
Job description
Under the leadership of the Access & Reimbursement / Delivery Coordination Manager, the Delivery Coordination Supervisor is responsible for the day-to-day execution and oversight of medication delivery coordination processes for specialty pharmacy patients following coverage approval.
This role ensures that all approved cases are scheduled and coordinated in a timely and accurate manner, with a strong focus on aligning delivery timing with the patient’s administration date to support optimal treatment outcomes and operational efficiency.
The Supervisor is accountable for overseeing frontline staff and ensuring that all delivery coordination activities meet defined service levels, compliance standards, and quality expectations.
Key Responsibilities
- Supervise the daily operations of the Delivery Coordination team, ensuring approved cases are scheduled, coordinated, and completed accurately and within established service level expectations.
- Create work schedules, operational plans, and team priorities to ensure appropriate workload distribution, timely follow-up, and continuity of delivery coordination activities.
- Monitor delivery coordination queues and case status to ensure medications are coordinated according to patient needs, administration dates, pharmacy readiness, and operational requirements.
- Ensure the team confirms required delivery information, including patient availability, delivery address, medication readiness, special handling needs, and timing requirements prior to shipment or delivery scheduling.
- Coordinate with Pharmacy, Case Management, Inventory, Logistics, and other operational teams to support timely delivery execution and continuity of therapy for specialty pharmacy patients.
- Identify delivery delays, scheduling barriers, documentation gaps, or workflow issues and implement timely corrective actions or escalations to minimize impact to patients and operations.
- Monitor and analyze Delivery Coordination performance metrics, including productivity, quality, turnaround time, backlog aging, delivery timeliness, and service level adherence.
- Generate, review, and present operational reports and performance indicators to management to support decision-making, identify trends, and drive continuous process improvement.
- Provide coaching, mentorship, and ongoing feedback to Delivery Coordination team members to strengthen quality, productivity, accountability, and patient service outcomes.
- Collaborate with the Education team to identify training needs, support onboarding, and ensure team members complete required training related to delivery coordination workflows, systems, and service standards.
- Document, manage, and escalate patient complaints, delivery concerns, missed delivery risks, or service issues, ensuring appropriate resolution aligned with established service standards.
- Support operational activities such as delivery holds, list movements, delivery follow-ups, void-related coordination, and other delivery coordination processes as needed.
- Provide support to team members in resolving technical issues related to delivery coordination tools and systems, escalating incidents to the Information Technology department as appropriate.
- Ensure compliance with company policies, procedures, regulatory standards, privacy requirements, and internal quality expectations while promoting a culture of accountability, compliance, and exceptional patient service.
- Perform other duties as assigned.
SUPERVISORY RESPONSABiLITIES
Supervisor Level
Knowledge, Skills, and Abilities
- Strong interpersonal communication skills, including team leadership, conflict resolution, collaboration, and the ability to foster a positive and accountable work environment.
- Excellent verbal and written communication skills, with the ability to communicate effectively with team members, patients, healthcare providers, payers, and internal stakeholders.
- Ability to supervise, coach, develop, and motivate team members while promoting a collaborative, accountable, and high-performing team culture.
- Strong organizational, time management, and multitasking skills, with the ability to manage multiple priorities in a fast-paced operational environment.
- Results-oriented mindset, with the ability to achieve key performance indicators, productivity standards, quality expectations, and established service levels.
- Ability to analyze operational performance metrics, identify trends and improvement opportunities, and implement corrective actions to optimize team performance.
- Strong problem-solving, decision-making, and operational issue management skills.
- Ability to adapt to changes in processes, priorities, and business needs while effectively leading change implementation within the team.
- Strong customer service orientation and commitment to delivering an exceptional experience to patients, healthcare providers, payers, and internal stakeholders.
- Ability to collaborate effectively with cross-functional teams to ensure operational continuity, efficiency, and alignment across departments.
- Ability to maintain confidentiality and appropriately handle sensitive patient, employee, and business information.
- Proficiency in Microsoft Office programs, including Word, Excel, Outlook, PowerPoint, and Teams.
- Knowledge of CPR+ or similar pharmacy management systems preferred.
EDUCATION REQUIRED
Technical coursework or Associate's degree or relevant experience
EXPERIENCE
1 to 3 years of experience in similar functions or relevant experience