$11/hr
Summary We are rapidly expanding and we are looking for Patient Scheduling Representatives who ... We are a multidisciplinary team of nurses, contact management specialists and technologists who ...
$11/hr
Summary We are rapidly expanding and we are looking for Patient Scheduling Representatives who ... We are a multidisciplinary team of nurses, contact management specialists and technologists who ...
$11/hr
Summary We are rapidly expanding and we are looking for Patient Scheduling Representatives who ... We are a multidisciplinary team of nurses, contact management specialists and technologists who ...
$11/hr
Summary We are rapidly expanding and we are looking for Patient Scheduling Representatives who ... We are a multidisciplinary team of nurses, contact management specialists and technologists who ...
Patient Service Manager
Guaynabo, PR · On-site
$85 - $110/hr
The Patient Services Manager manages operational performance, staffing, scheduling, process execution, service quality, escalations, employee development, and continuous improvement initiatives to ...
Patient Service Manager
Guaynabo, PR · On-site
$85 - $110/hr
The Patient Services Manager manages operational performance, staffing, scheduling, process execution, service quality, escalations, employee development, and continuous improvement initiatives to ...
Patient Service Manager
Guaynabo, PR · On-site
The Patient Services Manager manages operational performance, staffing, scheduling, process execution, service quality, escalations, employee development, and continuous improvement initiatives to ...
Quick apply
Patient Service Manager
Guaynabo, PR · On-site
The Patient Services Manager manages operational performance, staffing, scheduling, process execution, service quality, escalations, employee development, and continuous improvement initiatives to ...
Patient Service Manager
Guaynabo, PR · On-site
The Patient Services Manager manages operational performance, staffing, scheduling, process execution, service quality, escalations, employee development, and continuous improvement initiatives to ...
Quick apply
Patient Service Manager
Guaynabo, PR · On-site
The Patient Services Manager manages operational performance, staffing, scheduling, process execution, service quality, escalations, employee development, and continuous improvement initiatives to ...
Patient Care Representative
Guaynabo, PR · On-site
$17 - $21/hr
Managing emails * Scheduling and/or rescheduling patient appointments * Confirming patient appointments * Contacting a list of potential leads * Learning and providing information regarding our ...
Patient Care Representative
Guaynabo, PR · On-site
$17 - $21/hr
Managing emails * Scheduling and/or rescheduling patient appointments * Confirming patient appointments * Contacting a list of potential leads * Learning and providing information regarding our ...
Document, manage, escalate patient complaints, service concerns, technical issues, and operational ... Create work schedules, operational plans, and team priorities to ensure appropriate workload ...
Quick apply
Document, manage, escalate patient complaints, service concerns, technical issues, and operational ... Create work schedules, operational plans, and team priorities to ensure appropriate workload ...
Document, manage, escalate patient complaints, service concerns, technical issues, and operational ... Create work schedules, operational plans, and team priorities to ensure appropriate workload ...
Quick apply
Document, manage, escalate patient complaints, service concerns, technical issues, and operational ... Create work schedules, operational plans, and team priorities to ensure appropriate workload ...
Case Manager
Manati, PR · On-site
$17 - $21.75/hr
Manage resources, coordinate patient care from admission to post-discharge, and oversee ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...
Case Manager
Manati, PR · On-site
$17 - $21.75/hr
Manage resources, coordinate patient care from admission to post-discharge, and oversee ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...
Pharmacy Manager
Carolina, PR · On-site
$56.45 - $69/hr
Patient Experience * Engages patients by greeting them and offering assistance with products and ... scheduling, assigning roles, coordinating activities, and soliciting team member suggestions.
New
Pharmacy Manager
Carolina, PR · On-site
$56.45 - $69/hr
Patient Experience * Engages patients by greeting them and offering assistance with products and ... scheduling, assigning roles, coordinating activities, and soliciting team member suggestions.
New
Pharmacy Operations Manager
Carolina, PR · On-site
Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time ... Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads ...
Pharmacy Operations Manager
Carolina, PR · On-site
Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time ... Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads ...
PR · On-site
Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time ... Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads ...
Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time ... Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads ...
Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time ... Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads ...
Pharmacy Operations Manager
Carolina, PR · On-site
Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time ... Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads ...
Pharmacy Operations Manager
Carolina, PR · On-site
Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time ... Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads ...
Pharmacy Operations Manager
Guaynabo, PR · On-site
Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time ... Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads ...
Pharmacy Operations Manager
Guaynabo, PR · On-site
Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time ... Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads ...
Pharmacy Operations Manager
Dorado, PR · On-site
Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time ... Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads ...
Pharmacy Operations Manager
Dorado, PR · On-site
Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time ... Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads ...
Call Center Supervisor
Guaynabo, PR · On-site
... the Patient Services Manager in a timely manner. * Prepare, review, and maintain operational reports, trackers, dashboards, schedules, quality results, coaching documentation, and other records ...
Quick apply
Call Center Supervisor
Guaynabo, PR · On-site
... the Patient Services Manager in a timely manner. * Prepare, review, and maintain operational reports, trackers, dashboards, schedules, quality results, coaching documentation, and other records ...
Call Center Supervisor
Guaynabo, PR · On-site
... the Patient Services Manager in a timely manner. * Prepare, review, and maintain operational reports, trackers, dashboards, schedules, quality results, coaching documentation, and other records ...
Quick apply
Call Center Supervisor
Guaynabo, PR · On-site
... the Patient Services Manager in a timely manner. * Prepare, review, and maintain operational reports, trackers, dashboards, schedules, quality results, coaching documentation, and other records ...
Implementation Manager
Guaynabo, PR · On-site
Develop and own the UAT plan, including scope, schedule, roles, entry and exit criteria, required ... healthcare operations, claims, patient management systems, or other regulated healthcare ...
Quick apply
Implementation Manager
Guaynabo, PR · On-site
Develop and own the UAT plan, including scope, schedule, roles, entry and exit criteria, required ... healthcare operations, claims, patient management systems, or other regulated healthcare ...
Implementation Manager
Guaynabo, PR · On-site
Develop and own the UAT plan, including scope, schedule, roles, entry and exit criteria, required ... healthcare operations, claims, patient management systems, or other regulated healthcare ...
Quick apply
Implementation Manager
Guaynabo, PR · On-site
Develop and own the UAT plan, including scope, schedule, roles, entry and exit criteria, required ... healthcare operations, claims, patient management systems, or other regulated healthcare ...
Patient Scheduling Manager information
What does a patient scheduling manager do?
A Patient Scheduling Manager oversees the scheduling operations within a healthcare facility, ensuring that patient appointments are efficiently coordinated with available medical staff and resources. They manage scheduling teams, develop and implement scheduling policies, and use specialized software to optimize appointment times. Their role is crucial in maximizing the productivity of healthcare providers and enhancing patient satisfaction by reducing wait times and appointment conflicts.
How does a patient scheduling manager typically coordinate with clinical staff to ensure efficient appointment flow?
A Patient Scheduling Manager regularly collaborates with doctors, nurses, and administrative staff to align appointment schedules with provider availability and patient needs. This involves attending team meetings, communicating schedule changes in real time, and using scheduling software to minimize conflicts or overbooking. Effective coordination helps reduce patient wait times and maximizes clinic productivity, making strong communication and organizational skills essential for this role.
What are the key skills and qualifications needed to thrive as a patient scheduling manager, and why are they important?
To thrive as a Patient Scheduling Manager, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a degree in health services or related fields. Familiarity with scheduling software, electronic health record (EHR) systems, and sometimes certification in medical office management are typically required. Excellent communication, problem-solving, and leadership skills help you manage teams and resolve scheduling conflicts efficiently. These competencies ensure smooth patient flow, optimal use of resources, and a positive experience for both staff and patients.
What is the difference between Patient Scheduling Manager vs Medical Office Coordinator?
| Aspect | Patient Scheduling Manager | Medical Office Coordinator |
|---|---|---|
| Primary Role | Oversees patient appointment scheduling, staff coordination, and scheduling systems | Manages front desk operations, patient check-in/out, and administrative tasks |
| Credentials | Typically requires healthcare administration experience, certification in scheduling or office management | Often requires medical office administration experience, certification varies |
| Work Environment | Healthcare facilities, clinics, hospitals | Medical offices, clinics, outpatient centers |
| Focus | Scheduling efficiency, staff management, patient flow | Patient reception, administrative support, front desk operations |
The Patient Scheduling Manager primarily focuses on managing appointment systems and staff scheduling to ensure smooth patient flow, while the Medical Office Coordinator handles front desk operations and administrative tasks. Both roles require healthcare experience but differ in scope and responsibilities within the medical office environment.
How to become a patient scheduling manager?
To become a patient scheduling manager, candidates typically need a high school diploma or equivalent, along with experience in healthcare administration or office management. Strong organizational, communication, and computer skills, especially with scheduling software, are essential, and some roles may require familiarity with electronic health records (EHR) systems. Certification in healthcare management or administrative support can enhance job prospects.
What are the most commonly searched types of Patient Scheduling jobs in Puerto Rico?
The most popular types of Patient Scheduling jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Patient Scheduling Manager jobs?
Cities in Puerto Rico with the most Patient Scheduling Manager job openings:
What are popular job titles related to Patient Scheduling Manager jobs in PR?
For Patient Scheduling Manager jobs in PR, the most frequently searched job titles are:
$11/hr
Full-time
Re-posted 5 days ago
Job description
Job description:
Please note that this role is ONLY open to candidates currently residing in Puerto Rico.
Mission Statement
We connect patients, providers, and caregivers to the right care, at the right time, in the right place, resulting in exceptional experiences and outcomes for patients and providers.
Our vision is to be the partner of choice for healthcare organizations in the delivery of patient access solutions.
The specific behaviors and skills we care about most are Integrity, Innovation, Collaboration, Empathy and Excellence.
Summary
We are rapidly expanding and we are looking for Patient Scheduling Representatives who reside in Puerto Rico and are available to work remotely.
We specialize in connecting patients, providers and caregivers ensuring that patients can access the right care at the right time and in the right place. We are a multidisciplinary team of nurses, contact management specialists and technologists who work with leading hospital and health organizations.
Shift pattern:
8 hour shifts, falling between 8am and 8pm Monday to Sun. The role will be discussed in more detail during the interview process.
Key Duties:
- Receiving inbound calls from patients looking to schedule physician appointments
- Connecting patients, providers and caregivers to the right care, at the right time, in the right place, resulting in an exceptional experience and outcome for patients and providers
- Verifying and reviewing patient insurance coverage and benefit eligibility
- Resolving patient requests efficiently
- Accurately entering patient data into multiple systems
Candidate Requirements:
- Must be resident in Puerto Rico
- Must be able to work remotely
- Must have fixed line broadband internet connectivity
- Exceptional customer service skills
- Empathy and the ability to soothe anxious callers
- Previous customer service experience (face to face or contact center)
- Excellent communication skills, both written and verbal
- Fluent English and the ability to relay information to callers in an easily understood manner
- Ability to multitask
- Computer literacy and ability to learn new systems
- Adaptability to changes in processes and procedures
Job Type: Full-time
Benefits:
- Employee assistance program
Experience:
- customer service: 1 year (Preferred)
Language:
- English (Required)
Location:
- Puerto Rico (Required)
Work Location: Remote
About Relatecare
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Cleveland, OH, US
Year founded
2012