ZipRecruiter

Log In

1

Patient Scheduling Manager Jobs in Puerto Rico (NOW HIRING)

Costco

Pharmacy Manager

Bayamon, PR · On-site

$55 - $64.75/hr

Preserves patient confidentiality. * Approves and submits orders for equipment and supplies. Orders ... Schedules, develops, counsels, trains, and directs department personnel. Makes recommendations for ...

Costco

Pharmacy Manager

San Juan, PR · On-site

$44.25 - $52/hr

Preserves patient confidentiality. * Approves and submits orders for equipment and supplies. Orders ... Schedules, develops, counsels, trains, and directs department personnel. Makes recommendations for ...

Costco

Pharmacy Manager

Bayamon, PR · On-site

$51.75 - $61/hr

Preserves patient confidentiality. * Approves and submits orders for equipment and supplies. Orders ... Schedules, develops, counsels, trains, and directs department personnel. Makes recommendations for ...

Costco

Pharmacy Manager

San Juan, PR · On-site

$63.75 - $75/hr

Preserves patient confidentiality. * Approves and submits orders for equipment and supplies. Orders ... Schedules, develops, counsels, trains, and directs department personnel. Makes recommendations for ...

Costco

Pharmacy Manager

Caguas, PR · On-site

$63.50 - $74.50/hr

Preserves patient confidentiality. * Approves and submits orders for equipment and supplies. Orders ... Schedules, develops, counsels, trains, and directs department personnel. Makes recommendations for ...

DaVita

Clinical Services Manager (MCS)

Aibonito, PR

$95K - $135K/yr

... patient safety and support to improve patient centered care. The individual functions of each ... Performs facility audits as indicated or scheduled and provide support to the Facility ...

previous pagenext page

Showing results 21-40

All JobsPatient Scheduling JobsPatient Scheduling Manager JobsPatient Scheduling Manager Jobs in Puerto Rico

Patient Scheduling Manager information

What does a patient scheduling manager do?

A Patient Scheduling Manager oversees the scheduling operations within a healthcare facility, ensuring that patient appointments are efficiently coordinated with available medical staff and resources. They manage scheduling teams, develop and implement scheduling policies, and use specialized software to optimize appointment times. Their role is crucial in maximizing the productivity of healthcare providers and enhancing patient satisfaction by reducing wait times and appointment conflicts.

How does a patient scheduling manager typically coordinate with clinical staff to ensure efficient appointment flow?

A Patient Scheduling Manager regularly collaborates with doctors, nurses, and administrative staff to align appointment schedules with provider availability and patient needs. This involves attending team meetings, communicating schedule changes in real time, and using scheduling software to minimize conflicts or overbooking. Effective coordination helps reduce patient wait times and maximizes clinic productivity, making strong communication and organizational skills essential for this role.

What are the key skills and qualifications needed to thrive as a patient scheduling manager, and why are they important?

To thrive as a Patient Scheduling Manager, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a degree in health services or related fields. Familiarity with scheduling software, electronic health record (EHR) systems, and sometimes certification in medical office management are typically required. Excellent communication, problem-solving, and leadership skills help you manage teams and resolve scheduling conflicts efficiently. These competencies ensure smooth patient flow, optimal use of resources, and a positive experience for both staff and patients.

What is the difference between Patient Scheduling Manager vs Medical Office Coordinator?

AspectPatient Scheduling ManagerMedical Office Coordinator
Primary RoleOversees patient appointment scheduling, staff coordination, and scheduling systemsManages front desk operations, patient check-in/out, and administrative tasks
CredentialsTypically requires healthcare administration experience, certification in scheduling or office managementOften requires medical office administration experience, certification varies
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, outpatient centers
FocusScheduling efficiency, staff management, patient flowPatient reception, administrative support, front desk operations

The Patient Scheduling Manager primarily focuses on managing appointment systems and staff scheduling to ensure smooth patient flow, while the Medical Office Coordinator handles front desk operations and administrative tasks. Both roles require healthcare experience but differ in scope and responsibilities within the medical office environment.

How to become a patient scheduling manager?

To become a patient scheduling manager, candidates typically need a high school diploma or equivalent, along with experience in healthcare administration or office management. Strong organizational, communication, and computer skills, especially with scheduling software, are essential, and some roles may require familiarity with electronic health records (EHR) systems. Certification in healthcare management or administrative support can enhance job prospects.

What are the most commonly searched types of Patient Scheduling jobs in Puerto Rico?

The most popular types of Patient Scheduling jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Patient Scheduling Manager jobs?

Cities in Puerto Rico with the most Patient Scheduling Manager job openings:

What are popular job titles related to Patient Scheduling Manager jobs in PR?

For Patient Scheduling Manager jobs in PR, the most frequently searched job titles are:

Patient Scheduling Manager jobs near you

Delivery Coordination Supervisor

Alivia Health

Guaynabo, PR • On-site

Full-time

Posted 13 days ago

Job description

Under the leadership of the Access & Reimbursement / Delivery Coordination Manager, the Delivery Coordination Supervisor is responsible for the day-to-day execution and oversight of medication delivery coordination processes for specialty pharmacy patients following coverage approval.

This role ensures that all approved cases are scheduled and coordinated in a timely and accurate manner, with a strong focus on aligning delivery timing with the patient’s administration date to support optimal treatment outcomes and operational efficiency.

The Supervisor is accountable for overseeing frontline staff and ensuring that all delivery coordination activities meet defined service levels, compliance standards, and quality expectations.

Key Responsibilities

  • Supervise the daily operations of the Delivery Coordination team, ensuring approved cases are scheduled, coordinated, and completed accurately and within established service level expectations.
  • Create work schedules, operational plans, and team priorities to ensure appropriate workload distribution, timely follow-up, and continuity of delivery coordination activities.
  • Monitor delivery coordination queues and case status to ensure medications are coordinated according to patient needs, administration dates, pharmacy readiness, and operational requirements.
  • Ensure the team confirms required delivery information, including patient availability, delivery address, medication readiness, special handling needs, and timing requirements prior to shipment or delivery scheduling.
  • Coordinate with Pharmacy, Case Management, Inventory, Logistics, and other operational teams to support timely delivery execution and continuity of therapy for specialty pharmacy patients.
  • Identify delivery delays, scheduling barriers, documentation gaps, or workflow issues and implement timely corrective actions or escalations to minimize impact to patients and operations.
  • Monitor and analyze Delivery Coordination performance metrics, including productivity, quality, turnaround time, backlog aging, delivery timeliness, and service level adherence.
  • Generate, review, and present operational reports and performance indicators to management to support decision-making, identify trends, and drive continuous process improvement.
  • Provide coaching, mentorship, and ongoing feedback to Delivery Coordination team members to strengthen quality, productivity, accountability, and patient service outcomes.
  • Collaborate with the Education team to identify training needs, support onboarding, and ensure team members complete required training related to delivery coordination workflows, systems, and service standards.
  • Document, manage, and escalate patient complaints, delivery concerns, missed delivery risks, or service issues, ensuring appropriate resolution aligned with established service standards.
  • Support operational activities such as delivery holds, list movements, delivery follow-ups, void-related coordination, and other delivery coordination processes as needed.
  • Provide support to team members in resolving technical issues related to delivery coordination tools and systems, escalating incidents to the Information Technology department as appropriate.
  • Ensure compliance with company policies, procedures, regulatory standards, privacy requirements, and internal quality expectations while promoting a culture of accountability, compliance, and exceptional patient service.
  • Perform other duties as assigned.

SUPERVISORY RESPONSABiLITIES

Supervisor Level

Knowledge, Skills, and Abilities

  • Strong interpersonal communication skills, including team leadership, conflict resolution, collaboration, and the ability to foster a positive and accountable work environment.
  • Excellent verbal and written communication skills, with the ability to communicate effectively with team members, patients, healthcare providers, payers, and internal stakeholders.
  • Ability to supervise, coach, develop, and motivate team members while promoting a collaborative, accountable, and high-performing team culture.
  • Strong organizational, time management, and multitasking skills, with the ability to manage multiple priorities in a fast-paced operational environment.
  • Results-oriented mindset, with the ability to achieve key performance indicators, productivity standards, quality expectations, and established service levels.
  • Ability to analyze operational performance metrics, identify trends and improvement opportunities, and implement corrective actions to optimize team performance.
  • Strong problem-solving, decision-making, and operational issue management skills.
  • Ability to adapt to changes in processes, priorities, and business needs while effectively leading change implementation within the team.
  • Strong customer service orientation and commitment to delivering an exceptional experience to patients, healthcare providers, payers, and internal stakeholders.
  • Ability to collaborate effectively with cross-functional teams to ensure operational continuity, efficiency, and alignment across departments.
  • Ability to maintain confidentiality and appropriately handle sensitive patient, employee, and business information.
  • Proficiency in Microsoft Office programs, including Word, Excel, Outlook, PowerPoint, and Teams.
  • Knowledge of CPR+ or similar pharmacy management systems preferred.

EDUCATION REQUIRED

 Technical coursework or Associate's degree or relevant experience 

EXPERIENCE

 1 to 3 years of experience in similar functions or relevant experience