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Patient Service Coordinator Jobs in Puerto Rico (NOW HIRING)

Alivia Health

Patient Service Associate

Guaynabo, PR · On-site

$14 - $17.50/hr

The Patient Services Associate supports the patient experience through patient registration, medication delivery coordination, and customer service. This cross-functional role works closely with ...

Alivia Health

Call Center Supervisor

Guaynabo, PR · On-site

... coordination, and performance management of Call Center operations within Alivia Specialty Pharmacy (ASP). Reporting to the Patient Services Manager, this role ensures that inbound and outbound ...

Alivia Health

Call Center Supervisor

Guaynabo, PR · On-site

... coordination, and performance management of Call Center operations within Alivia Specialty Pharmacy (ASP). Reporting to the Patient Services Manager, this role ensures that inbound and outbound ...

Pacs

$62K - $75K/yr

... and tracking patient belongings. Coordinate response to reports of missing, lost or stolen ... Coordinates with interdisciplinary team. Provide in-service training to the staff as requested.

American Cancer Society

Mission Manager

Caguas, PR

$32K/yr

Coordinates the delivery of staff and volunteer-based patient service programs in non-metro areas (including Reach to Recovery, I Can Cope, lodging and other projects and activities), manages local ...

American Cancer Society

Mission Manager

Arecibo, PR · On-site

$32K/yr

Coordinates the delivery of staff and volunteer-based patient service programs in non-metro areas (including Reach to Recovery, I Can Cope, lodging and other projects and activities), manages local ...

American Cancer Society

Mission Manager

Mayaguez, PR · On-site

$32K/yr

Coordinates the delivery of staff and volunteer-based patient service programs in non-metro areas (including Reach to Recovery, I Can Cope, lodging and other projects and activities), manages local ...

American Cancer Society

Mission Manager

Ponce, PR · On-site

$32K/yr

Coordinates the delivery of staff and volunteer-based patient service programs in non-metro areas (including Reach to Recovery, I Can Cope, lodging and other projects and activities), manages local ...

San Juan Capestrano

Utilization Coordinator

San Juan, PR · On-site

Proactively monitor utilization of services for patients to optimize reimbursement for the facility ... Monitor patient length of stay and extensions and inform clinical and medical staff on issues that ...

Walgreens

PR · On-site

$47.75 - $57.50/hr

Participates in the coordination of care to meet patient outcomes/goals including, initial referral ... Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service ...

Centers Home

RN Clinical Manager

San Juan, PR

... care services to the patient. The Clinical Manager represents the agency by facilitating its ... Coordinators of Care (COC) and other Clinical staff * Assures the periodic reassessment of and ...

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Patient Service Coordinator information

What is a patient service coordinator?

A Patient Service Coordinator is a healthcare professional who serves as the main point of contact between patients and a medical facility. They are responsible for scheduling appointments, managing patient records, answering questions, and ensuring that patients have a smooth experience during their visit. Patient Service Coordinators also help with insurance verification and billing information, making sure all administrative tasks are completed efficiently. Their role is essential in maintaining effective communication between patients, medical staff, and other departments within the facility.

How does a patient service coordinator collaborate with medical and administrative staff to streamline patient care?

Patient Service Coordinators act as the central point of contact between patients, healthcare providers, and administrative teams. They coordinate appointment scheduling, manage patient records, and facilitate communication among nurses, doctors, and billing specialists to ensure a smooth patient experience. Regular collaboration involves attending team meetings, relaying patient concerns, and clarifying care plans, which helps prevent misunderstandings and delays. This teamwork-oriented environment requires strong organizational and interpersonal skills to balance multiple priorities and maintain high-quality patient service.

What are the key skills and qualifications needed to thrive as a patient service coordinator, and why are they important?

To thrive as a Patient Service Coordinator, you need strong organizational skills, knowledge of healthcare processes, and typically a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing tools is often required. Excellent interpersonal skills, attention to detail, and the ability to multitask help you stand out in this role. These skills and qualities are crucial for ensuring efficient patient flow, accurate information management, and a positive experience for patients in healthcare settings.

What is the difference between Patient Service Coordinator vs Medical Receptionist?

AspectPatient Service CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical offices, outpatient clinics
Primary ResponsibilitiesPatient scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, data entry

While both roles involve front-office tasks in healthcare settings, the Patient Service Coordinator typically handles more complex patient interactions, insurance processes, and coordination, whereas the Medical Receptionist focuses on greeting patients and basic administrative duties. The Patient Service Coordinator often requires additional healthcare knowledge and may have more responsibilities related to patient care coordination.

What are popular job titles related to Patient Service Coordinator jobs in Puerto Rico?

For Patient Service Coordinator jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Patient Service Coordinator jobs in Puerto Rico look for?

The top searched job categories for Patient Service Coordinator jobs in Puerto Rico are:

Patient Service Coordinator jobs near you
Infographic showing various Patient Service Coordinator job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 2% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Patient Service Associate

Alivia Health

Guaynabo, PR • On-site

$14 - $17.50/hr

Full-time

Posted 27 days ago

Job description

The Patient Services Associate supports the patient experience through patient registration, medication delivery coordination, and customer service. This cross-functional role works closely with multiple departments to ensure efficient operations, accurate documentation, and clear communication with patients and healthcare providers. The position plays a key role in delivering high-quality patient care while ensuring compliance with organizational standards and privacy requirements.

Key Requirements:

  • High School Diploma required; data entry experience preferred.
  • Strong customer service and communication skills.
  • High attention to detail and organizational abilities.
  • Knowledge of patient confidentiality and HIPAA regulations.
  • Proficiency in Microsoft Office (Excel, Word, and Outlook).

EEOC F/M/D/V