PR · On-site
Proactively monitor utilization of services for patients to optimize reimbursement for the facility ... Monitor patient length of stay and extensions and inform clinical and medical staff on issues that ...
PR · On-site
Proactively monitor utilization of services for patients to optimize reimbursement for the facility ... Monitor patient length of stay and extensions and inform clinical and medical staff on issues that ...
Utilization Coordinator
San Juan, PR · On-site
Proactively monitor utilization of services for patients to optimize reimbursement for the facility ... Monitor patient length of stay and extensions and inform clinical and medical staff on issues that ...
Utilization Coordinator
San Juan, PR · On-site
Proactively monitor utilization of services for patients to optimize reimbursement for the facility ... Monitor patient length of stay and extensions and inform clinical and medical staff on issues that ...
Pharmacy Technician
Saint Just, PR · On-site
$13.25 - $16.25/hr
Service Navigation and Coordination: Assess clinical, social, economic, and behavioral barriers ... The position allows pharmacy processes to be directly integrated with patient navigation ...
Pharmacy Technician
Saint Just, PR · On-site
$13.25 - $16.25/hr
Service Navigation and Coordination: Assess clinical, social, economic, and behavioral barriers ... The position allows pharmacy processes to be directly integrated with patient navigation ...
... care services to the patient. The Clinical Manager represents the agency by facilitating its ... Coordinators of Care (COC) and other Clinical staff * Assures the periodic reassessment of and ...
Quick apply
... care services to the patient. The Clinical Manager represents the agency by facilitating its ... Coordinators of Care (COC) and other Clinical staff * Assures the periodic reassessment of and ...
HP3 Nurse
Naranjito, PR · On-site
The Health Professional 3 / RN provides health and wellbeing services as part of the clinic ... Coordinates patient transfers to the appropriate health care setting. * Develops a patient ...
Quick apply
HP3 Nurse
Naranjito, PR · On-site
The Health Professional 3 / RN provides health and wellbeing services as part of the clinic ... Coordinates patient transfers to the appropriate health care setting. * Develops a patient ...
... of service for example visual acuity visual function and eye health keratometry refraction to ... overall coordinated and integrated patient care experience and high quality customer ...
... of service for example visual acuity visual function and eye health keratometry refraction to ... overall coordinated and integrated patient care experience and high quality customer ...
Responsible for assessing patient care needs and planning home health care services. JOB DUTIES /KNOWLEDGE * Coordinates, screens and assesses home health care needs of patients referred to Agency
Quick apply
Responsible for assessing patient care needs and planning home health care services. JOB DUTIES /KNOWLEDGE * Coordinates, screens and assesses home health care needs of patients referred to Agency
Medical Assistant, Research Assistant
San Juan, PR · On-site
$17.50 - $22.25/hr
The Research Assistant/Medical Assistant will work closely with Clinical Research Coordinators ... patient data accurately. * Excellent interpersonal, verbal, written, and customer service skills.
Medical Assistant, Research Assistant
San Juan, PR · On-site
$17.50 - $22.25/hr
The Research Assistant/Medical Assistant will work closely with Clinical Research Coordinators ... patient data accurately. * Excellent interpersonal, verbal, written, and customer service skills.
Pharmacy Operations Manager
Dorado, PR · On-site
... services. Operations * Responsible for assisting pharmacist in the delivery of patient care ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...
Pharmacy Operations Manager
Dorado, PR · On-site
... services. Operations * Responsible for assisting pharmacist in the delivery of patient care ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...
Pharmacy Operations Manager
Guaynabo, PR · On-site
... services. Operations * Responsible for assisting pharmacist in the delivery of patient care ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...
Pharmacy Operations Manager
Guaynabo, PR · On-site
... services. Operations * Responsible for assisting pharmacist in the delivery of patient care ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...
Pharmacy Operations Manager
Carolina, PR · On-site
... services. Operations * Responsible for assisting pharmacist in the delivery of patient care ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...
Pharmacy Operations Manager
Carolina, PR · On-site
... services. Operations * Responsible for assisting pharmacist in the delivery of patient care ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...
PR · On-site
... services. Operations * Responsible for assisting pharmacist in the delivery of patient care ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...
Pharmacy Operations Manager
Carolina, PR · On-site
... services. Operations * Responsible for assisting pharmacist in the delivery of patient care ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...
Pharmacy Operations Manager
Carolina, PR · On-site
... services. Operations * Responsible for assisting pharmacist in the delivery of patient care ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...
Pharmacy Operations Manager
Carolina, PR · On-site
... services. Operations * Responsible for assisting pharmacist in the delivery of patient care ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...
Pharmacy Operations Manager
Carolina, PR · On-site
... services. Operations * Responsible for assisting pharmacist in the delivery of patient care ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...
Advanced Medical Support Assistant
San Juan, PR · On-site
$45K/yr
... coordinating information and actions related to patient care and services; and scheduling appointments in accordance within guidelines. AND Demonstrated Knowledge, Skills, and Abilities . In addition ...
Advanced Medical Support Assistant
San Juan, PR · On-site
$45K/yr
... coordinating information and actions related to patient care and services; and scheduling appointments in accordance within guidelines. AND Demonstrated Knowledge, Skills, and Abilities . In addition ...
Pharmacy Manager
Carolina, PR · On-site
$56.45 - $69/hr
Leads efforts on enhancing patient experience by increasing awareness of healthcare services ... coordinating activities, and soliciting team member suggestions. Responsible for opening and ...
New
Pharmacy Manager
Carolina, PR · On-site
$56.45 - $69/hr
Leads efforts on enhancing patient experience by increasing awareness of healthcare services ... coordinating activities, and soliciting team member suggestions. Responsible for opening and ...
New
Pharmacy Technician Case Management- Neurology
Guaynabo, PR · On-site
$14.25 - $17.50/hr
Are you passionate about delivering high-quality care and patient guidance? This might be your next ... Customer service and case management experience. * Bilingual: English & Spanish proficiency (verbal ...
Quick apply
Pharmacy Technician Case Management- Neurology
Guaynabo, PR · On-site
$14.25 - $17.50/hr
Are you passionate about delivering high-quality care and patient guidance? This might be your next ... Customer service and case management experience. * Bilingual: English & Spanish proficiency (verbal ...
HIV Customer Representative - South Florida
Florida, PR · On-site
$13.50 - $18.50/hr
For select customer accounts/HCPs, coordinates with customer team to develop customer strategy ... Identifies and selects programs/services available in the library of our "resources" to address ...
HIV Customer Representative - South Florida
Florida, PR · On-site
$13.50 - $18.50/hr
For select customer accounts/HCPs, coordinates with customer team to develop customer strategy ... Identifies and selects programs/services available in the library of our "resources" to address ...
$13.50 - $18.50/hr
For select customer accounts/HCPs, coordinates with customer team to develop customer strategy ... Identifies and selects programs/services available in the library of our "resources" to address ...
$13.50 - $18.50/hr
For select customer accounts/HCPs, coordinates with customer team to develop customer strategy ... Identifies and selects programs/services available in the library of our "resources" to address ...
Union Dietitian
San German, PR · On-site
... services necessary to address the patient's needs, in accordance with established Federal and ... Collaborates and coordinates with team members in provision of Pre-ESRD education as appropriate.
Union Dietitian
San German, PR · On-site
... services necessary to address the patient's needs, in accordance with established Federal and ... Collaborates and coordinates with team members in provision of Pre-ESRD education as appropriate.
Patient Service Coordinator information
What is a patient service coordinator?
A Patient Service Coordinator is a healthcare professional who serves as the main point of contact between patients and a medical facility. They are responsible for scheduling appointments, managing patient records, answering questions, and ensuring that patients have a smooth experience during their visit. Patient Service Coordinators also help with insurance verification and billing information, making sure all administrative tasks are completed efficiently. Their role is essential in maintaining effective communication between patients, medical staff, and other departments within the facility.
How does a patient service coordinator collaborate with medical and administrative staff to streamline patient care?
Patient Service Coordinators act as the central point of contact between patients, healthcare providers, and administrative teams. They coordinate appointment scheduling, manage patient records, and facilitate communication among nurses, doctors, and billing specialists to ensure a smooth patient experience. Regular collaboration involves attending team meetings, relaying patient concerns, and clarifying care plans, which helps prevent misunderstandings and delays. This teamwork-oriented environment requires strong organizational and interpersonal skills to balance multiple priorities and maintain high-quality patient service.
What are the key skills and qualifications needed to thrive as a patient service coordinator, and why are they important?
To thrive as a Patient Service Coordinator, you need strong organizational skills, knowledge of healthcare processes, and typically a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing tools is often required. Excellent interpersonal skills, attention to detail, and the ability to multitask help you stand out in this role. These skills and qualities are crucial for ensuring efficient patient flow, accurate information management, and a positive experience for patients in healthcare settings.
What is the difference between Patient Service Coordinator vs Medical Receptionist?
| Aspect | Patient Service Coordinator | Medical Receptionist |
|---|---|---|
| Credentials | High school diploma; some roles may require certification in healthcare administration | High school diploma or equivalent |
| Work Environment | Clinics, hospitals, healthcare offices | Front desk of medical offices, clinics |
| Employer & Industry Usage | Healthcare providers, hospitals, clinics | Medical offices, outpatient clinics |
| Primary Responsibilities | Patient scheduling, insurance verification, patient communication | Greeting patients, scheduling appointments, data entry |
While both roles involve front-office tasks in healthcare settings, the Patient Service Coordinator typically handles more complex patient interactions, insurance processes, and coordination, whereas the Medical Receptionist focuses on greeting patients and basic administrative duties. The Patient Service Coordinator often requires additional healthcare knowledge and may have more responsibilities related to patient care coordination.
What are popular job titles related to Patient Service Coordinator jobs in Puerto Rico?
For Patient Service Coordinator jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Patient Service Coordinator jobs in Puerto Rico look for?
The top searched job categories for Patient Service Coordinator jobs in Puerto Rico are:
Acadia Healthcare rating
6.2
Based on 191 frontline employees who took The Breakroom Quiz
698th of 898 rated healthcare providers
Job description
Overview
PURPOSE STATEMENT:
Proactively monitor utilization of services for patients to optimize reimbursement for the facility.
Responsibilities
ESSENTIAL FUNCTIONS:
OTHER FUNCTIONS:
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
LICENSES/DESIGNATIONS/CERTIFICATIONS:
ADDITIONAL REGULATORY REQUIREMENTS:
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
PURPOSE STATEMENT:
Proactively monitor utilization of services for patients to optimize reimbursement for the facility.
Responsibilities
ESSENTIAL FUNCTIONS:
- Act as liaison between managed care organizations and the facility professional clinical staff.
- Conduct reviews, in accordance with certification requirements, of insurance plans or other managed care organizations (MCOs) and coordinate the flow of communication concerning reimbursement requirements.
- Monitor patient length of stay and extensions and inform clinical and medical staff on issues that may impact length of stay.
- Gather and develop statistical and narrative information to report on utilization, non-certified days (including identified causes and appeal information), discharges and quality of services, as required by the facility leadership or corporate office.
- Conduct quality reviews for medical necessity and services provided.
- Facilitate peer review calls between facility and external organizations.
- Initiate and complete the formal appeal process for denied admissions or continued stay.
- Assist the admissions department with pre-certifications of care.
- Provide ongoing support and training for staff on documentation or charting requirements, continued stay criteria and medical necessity updates.
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- Required Education: High school diploma or equivalent.
- Preferred Education: Associate's, Bachelor's, or Master's degree in Social Work, Behavioral or Mental Health, Nursing, or a related health field.
- Experience: Clinical experience is required, or two or more years' experience working with the facility's population. Previous experience in utilization management is preferred
LICENSES/DESIGNATIONS/CERTIFICATIONS:
- Preferred Licensure: LPN, RN, LMSW, LCSW, LPC, LPC-I within the state where the facility provides services; or current clinical professional license or certification, as required, within the state where the facility provides services.
- CPR and de-escalation and restraint certification required (training available upon hire and offered by facility.
- First aid may be required based on state or facility requirements.
ADDITIONAL REGULATORY REQUIREMENTS:
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
What Acadia Healthcare employees say
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About Acadia Healthcare
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Acadia Healthcare is a leading provider in the healthcare and hospital industry, based in Franklin, Tennessee, United States. The company is recognised for its commitment to creating a behavioural health network that provides accessible, high-quality treatment options for individuals suffering from mental health issues, addiction, eating disorders, and PTSD. Acadia Healthcare was founded in 2005, with the mission to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioural health and addiction disorders.
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Franklin, TN, US
Year founded
2005