At West, we're a dedicated team that is connected by a purpose to improve patient lives that has ... Partners with Controllership and Global Financial Services (GFS) during monthly and quarterly close ...
At West, we're a dedicated team that is connected by a purpose to improve patient lives that has ... Partners with Controllership and Global Financial Services (GFS) during monthly and quarterly close ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
At West, we're a dedicated team that is connected by a purpose to improve patient lives that has ... Partners with Controllership and Global Financial Services (GFS) during monthly and quarterly close ...
At West, we're a dedicated team that is connected by a purpose to improve patient lives that has ... Partners with Controllership and Global Financial Services (GFS) during monthly and quarterly close ...
Optometrist-Bayamon, Puerto Rico-For Eyes
Bayamon, PR · On-site
$110 - $160/hr
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Optometrist-Bayamon, Puerto Rico-For Eyes
Bayamon, PR · On-site
$110 - $160/hr
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Director of Clinical Services (RN)
$78K - $106K/yr
Director of Clinical Services The Director of Clinical Services (DCS) serves as the senior clinical ... Certification in healthcare quality or patient safety. * Experience managing remote teammates.
Director of Clinical Services (RN)
$78K - $106K/yr
Director of Clinical Services The Director of Clinical Services (DCS) serves as the senior clinical ... Certification in healthcare quality or patient safety. * Experience managing remote teammates.
Optometrist-Bayamon, Puerto Rico-LensCrafters
Bayamon, PR · On-site
$100 - $130/hr
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Optometrist-Bayamon, Puerto Rico-LensCrafters
Bayamon, PR · On-site
$100 - $130/hr
Demonstrates commitment to exceed results through strong competency in KPI management & high ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...
Patient Services Manager information
What does a patient services manager do?
What are the key skills and qualifications needed to thrive as a patient services manager, and why are they important?
How does a patient services manager typically collaborate with clinical staff to improve patient experience?
What is the difference between Patient Services Manager vs Patient Coordinator?
| Aspect | Patient Services Manager | Patient Coordinator |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in healthcare administration or related field; certifications like Certified Medical Manager (CMM) are common | High school diploma or associate degree; certifications like Certified Medical Administrative Assistant (CMAA) can be beneficial |
| Work Environment | Supervises staff, manages patient flow, and oversees administrative functions in clinics or hospitals | Assists patients with scheduling, registration, and initial inquiries, often working directly with patients and staff |
| Employer & Industry | Hospitals, clinics, healthcare organizations | Medical offices, outpatient clinics, healthcare facilities |
The Patient Services Manager focuses on overseeing administrative staff and operations, ensuring smooth patient services. In contrast, the Patient Coordinator primarily handles patient interactions, scheduling, and front-office duties. Both roles are essential in healthcare settings but differ in scope and responsibilities.
How hard is it to become a patient services manager?
What are the most commonly searched types of Patient Services jobs in Puerto Rico?
The most popular types of Patient Services jobs in Puerto Rico are:
What job categories do people searching Patient Services Manager jobs in Puerto Rico look for?
The top searched job categories for Patient Services Manager jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Patient Services Manager jobs?
Cities in Puerto Rico with the most Patient Services Manager job openings:

Full-time
Re-posted 4 days ago
West Pharmaceutical Services rating
8.5
Based on 32 frontline employees who took The Breakroom Quiz
12th of 119 rated packaging manufacturers
Job description
At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
In this fully onsite position, the Plant FP&A Lead serves as the primary finance partner for the Cidra manufacturing site and a key member of the Site Leadership Team. This role provides financial leadership to support operational performance, cost discipline, and strategic decisionmaking for the plant. The position oversees sitelevel financial planning, forecasting, analysis, and capital investment evaluation while ensuring accurate representation of plant results in partnership with Controllership and Global Financial Services. The Plant FP&A Lead works crossfunctionally with all departments within the facility to drive financial transparency, efficiency, and continuous improvement.
- Oversee analysis of monthly, quarterly, and annual actuals versus budget/forecast, delivering clear insights on cost drivers, operational variances, absorption, materials usage, scrap, and efficiency trends.
- Leads the plant's monthly forecasting and annual budgeting processes, partnering with functional and operational leaders to develop accurate assumptions and ensure alignment with Operating Unit expectations.
- Lead digitization of the site leveraging SAP, Power BI and technology lead initiatives
- Lead and support the alignment of the FP&A Operating Model
- Partners with Controllership and Global Financial Services (GFS) during monthly and quarterly close cycles to review site results, validate reasonableness, and provide operational context for journal entries and variances.
- Collaborates crossfunctionally with all plant departments-including Operations, Quality, Supply Chain, HR, Engineering, and EHS-to support decisionmaking, cost control, and performance improvement.
- Participates in or leads regional/global FP&A initiatives and special projects, representing the plant and contributing to broader process and capability enhancements.
- Coordinate and prepare capital project financial models and related business case assessment
- Identifies opportunities to improve financial processes, strengthen cost control, enhance operational performance reporting, and support continuous improvement across the site.
- Other duties as assigned
- Bachelor's in Accounting or Finance required
- 8 years of experience in Accounting and/or Financial Planning & Analysis required
- Prior SAP implementation experience preferred
- Successful experience in working across multiple levels of an organization including senior leadership required
- Strong analytical, modeling, and business partnership skills.required
- Proficiency with Microsoft Excel; experience with ERP systems, and business intelligence platforms (Power BI, Tableau) preferred
- Exceptional financial acumen including strong analytical, financial modeling, budgeting and forecasting skills.
- Expertise as a financial business partner and strong internal customer service focus.
- Understanding of GAAP and internal control principles.
- Experience of Manufacturing ERP and cost accounting principles.
- Excellent problem solving, process improvement and organizational skills.
- Good interpersonal skills and the ability to present concepts and results in a concise manner.
- Skills in Microsoft Office and business intelligence tools (preferred SAP S/4 HANA).
- Ability to work in a matrixed organization and promote a collaborative environment. Excellent relationship skills and client-focused mindset.
- Excellent oral and written skills; interpersonal skills, fact finder skills, active listening, critical thinking, time management, problem sensitivity and project management skills.
- Ability to leverage technology to improve, analyze and report results.
- Demonstrated ability to work in a complex, dynamic, and challenging environment with strong inherent project execution skills, including prioritizing tasks, balancing workload between multiple projects, anticipating next steps, adapting to changing situations and project scope.
- Ability to comply with the company's safety and quality policy at all times.
- Finance and Accounting\Certified Public Accountant (CPA) Upon Hire preferred or
- CMA Upon Hire preferred
- Medical Device manufacturing requires strict adherence to standards. Working environment is a manufacturing facility, which houses plastic injection molding machines. Must tolerate fumes and particulate generated from various plastics. Work areas are equipped with adequate lighting, cooling/heating and equipment that are in a good working condition. Must work constructively in an environment that may be stressful due to competing resources while at all times maintaining company confidentiality.
- Must be able to work scheduled work week, plus overtime and/or irregular hours as required to complete assignments. May stand or sit for extended periods of time. Must transport oneself to and from other areas of the facility and travel to other divisions when necessary. Must have good visual acuity. If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues
West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening.
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What West Pharmaceutical Services employees say
Pay
Benefits
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About West Pharmaceutical Services
Sourced by ZipRecruiter
Industry
Pharmaceutical and medicine manufacturing
Company size
10,000+ Employees
Headquarters location
Exton, PA, US
Year founded
1923