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Partner Experience Jobs (NOW HIRING)

Inquired

Director of Partner Experience

As Director of Partner Experience, you'll eventually lead the team's day-to-day operations across all three products, ensuring partners experience one seamless, high-quality relationship with ...

Alegeus

Partner Experience Manager II

Milwaukee, WI · Hybrid

$66K - $113K/yr

Partner Experience Manager II Join our team at Alegeus, where you'll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Partner Experience Manager II, ...

InterSystems

Partner Program Manager

Boston, MA · On-site

By creating efficient, scalable processes and delivering a positive partner experience, this role helps strengthen partner engagement and supports InterSystems' broader business objectives.

AdaptHealth LLC

Healthcare Partner

Kansas City, MO · On-site

$18 - $21.75/hr

Collaborate with internal teams, including marketing, operations, and customer success, to deliver a seamless partner experience. * Represent the company at industry events, conferences, and partner ...

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How much do partner experience jobs pay per year?

As of Aug 16, 2026, the average yearly pay for partner experience in the United States is $113,105.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $116,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a partner experience role, and how can they be managed effectively?

A common challenge in a Partner Experience role is balancing the needs and expectations of multiple partners while aligning them with your organization's goals. This often involves navigating complex communication channels and resolving conflicts efficiently. Success in this role requires strong relationship-building skills, proactive problem-solving, and the ability to prioritize tasks under tight deadlines. Regular check-ins with partners and internal teams, as well as clear documentation of agreements and feedback, help manage these challenges effectively.

What is the difference between Partner Experience vs Partner Account Manager?

AspectPartner ExperiencePartner Account Manager
Primary FocusEnhancing partner interactions and overall experienceManaging partner accounts and driving sales
ResponsibilitiesDesigning partner programs, improving partner satisfactionBuilding relationships, negotiating deals, meeting sales targets
Required SkillsCustomer service, communication, program managementSales, relationship management, negotiation
Work EnvironmentCollaborative, cross-functional teamsClient-facing, sales-driven

While both roles involve working with partners, Partner Experience focuses on improving the overall partner journey and satisfaction, whereas Partner Account Managers primarily handle account relationships and sales growth. Understanding these differences helps organizations assign the right roles to enhance partner success and business outcomes.

What is a partner experience?

A Partner Experience role focuses on building and maintaining strong relationships between an organization and its business partners, such as vendors, suppliers, or affiliates. Professionals in this role ensure that partners have positive interactions, receive necessary support, and understand the organization's products or services. They often coordinate onboarding, training, and ongoing communication to help partners succeed, which in turn drives mutual business growth. The goal is to create a seamless, rewarding experience for partners to foster long-term collaboration.

What are the key skills and qualifications needed to thrive as a partner experience manager?

To thrive as a Partner Experience Manager, you need expertise in relationship management, customer success strategies, and a strong understanding of business operations, often supported by a degree in business or a related field. Familiarity with CRM platforms like Salesforce, partner portals, and data analytics tools is typically required. Exceptional communication, problem-solving, and negotiation skills help build trust and foster long-term partnerships. These competencies are crucial for driving partner satisfaction, loyalty, and mutual business growth.
More about Partner Experience jobs

What are the most commonly searched types of Partner Experience jobs?

The most popular types of Partner Experience jobs are:

What job categories do people searching Partner Experience jobs look for?

The top searched job categories for Partner Experience jobs are:

Partner Experience jobs near you
Infographic showing various Partner Experience job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 85% In-person, 5% Hybrid, and 10% Remote job distribution, with an average salary of $113,105 per year, or $54.4 per hour.

Director of Partner Experience

Inquired

Remote

Full-time

Medical, Retirement, PTO

Posted 20 days ago

Job description

About inquirED
inquirED supports teachers with high-quality instructional materials that make joyful, rigorous, and transferable learning possible for every student. Inkwell, our elementary core ELA and social studies curriculum, fully integrates both subjects into one coherent instructional block, building deeper knowledge, comprehension, and literacy skills. Inquiry Journeys, our K-5 social studies curriculum, is used nationwide to help students develop the content knowledge and inquiry skills essential for a thriving democracy. Great First Eight Pre-K/TK, co-designed by Dr. Nell K. Duke, is a research-based curriculum that builds early literacy, math, and other key areas of development through purposeful, play-based learning.
About the role
Description
As our Director of Partner Experience, you'll lead the team that partners with districts to turn curriculum adoption into meaningful, sustained instructional impact. You'll own the day-to-day leadership of Partner Experience, the team responsible for ensuring teachers, schools, and districts receive timely support, meaningful professional learning, and a customer experience that drives long-term success, renewal, and expansion.
This is a pivotal moment for the role. inquirED is scaling from a single flagship product to a true multi-product portfolio, (Inquiry Journeys, Inkwell, and Great First Eight), and our Partner Experience team is evolving alongside it. As Director of Partner Experience, you'll eventually lead the team's day-to-day operations across all three products, ensuring partners experience one seamless, high-quality relationship with inquirED regardless of what they use. You'll manage people, capacity, and processes while partnering closely with Sales, Marketing, and Product to ensure partner insights inform how we serve customers and continuously improve the experience.
As Director of Partner Experience you'll translate organizational strategy into operational excellence, ensuring it comes to life consistently across partners, teams, and products. You'll identify operational gaps, optimize team workflows, surface trends from partner feedback, and recommend improvements based on what you're seeing every day. Your ability to build effective systems, coach the team, and continuously refine how Partner Experience operates will be a key reason inquirED can scale to three products without partners ever feeling the complexity behind the scenes. You'll report to GTM leadership and partner closely with the Head of Sales.
Responsibilities
  • Manage the day-to-day work of the Partner Experience team, including workload, prioritization, coaching, and performance.
  • Run partner onboarding, training, and implementation support end-to-end, ensuring teachers and district leaders can effectively use the curriculum from day one.
  • Execute the engagement model GTM leadership sets for supporting partners across Inquiry Journeys, Inkwell, and Great First Eight, including how the team handles districts using more than one product at a time, and flag clearly, with data, when that model is straining under real volume.
  • Monitor partner health metrics day-to-day, using them to flag risks early and to surface opportunities for renewal, upsell, and expansion to leadership and Account Management.
  • Partner closely with Sales and Account Management to keep the handoff from the sales cycle into implementation and long-term engagement running smoothly.
  • Be the day-to-day connector between Partner Experience and Product, Marketing, and Sales, routing real partner feedback to the people who own roadmap, messaging, and GTMgo-to-market decisions.
  • Manage and prioritize operational workload across the team, including partner ops and PD logistics, and recommend where tooling, contractor support, or process changes could relieve capacity pressure.
  • Run partner feedback loops and processes that capture and share partner success stories to support renewal and advocacy.
  • Foster a proactive, collaborative team culture day-to-day, and bring partner-facing capacity and risk issues to GTM leadership before they become bigger problems.
  • Ensure teamwide effective use of systems, including Gainsight, to ensure cross-team transparency and data-driven decision making.
  • Work both virtually and in person, with periodic travel to partner districts, team retreats, and company events - averaging roughly one trip per month.

Requirements
  • 5+ years of experience in customer success, partner experience, or implementation leadership, ideally in K-12, edtech, or another complex-sale, relationship-driven environment.
  • 2+ years directly managing a team, with a track record of coaching people into stronger performance.
  • Comfort operating across multiple products or workstreams at once; you can run a team well inside a structure that's still being figured out, without needing it fully settled first.
  • Strong data instincts; you know how to build and read partner health metrics and use them to make decisions.
  • Excellent cross-functional collaborator; you build real partnerships with Sales, Product, and Marketing rather than just handing off documents.
  • High operational ownership; when you spot a capacity or process problem, you go fix it (staffing, tooling, workflow), not just flag it.
  • Experience working with districts and/or schools.
  • Willingness and ability to travel, averaging about once per month.

Why Work For Us
  • Health & 401K: Employee-covered health care and retirement match
  • Flexible PTO & Company Closures: Flexible PTO and 12+ observed days off.
  • Chances to Connect: Biannual company retreats and optional local meetups
  • Remote Opportunities: Most positions are remote, supporting work-from-home flexibility
  • Perks and Stipend: Technology package provided, plus a home office stipend
  • Learning and Development: Educational and development opportunities, monthly Brunch and Learns, and more!

Please note that because of the high application volume, we are only able to respond to applicants moving forward in the process.
The base compensation range for this role is $136,950-$166,000. Total compensation for this role also includes a full benefits package. This compensation range and title may be adjusted based on actual experience.
Must be U.S. based.

Apply