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Part Time It Helpdesk Jobs in Rochester, NY (NOW HIRING)

Wegmans

Food Production Worker Part-Time

Rochester, NY · On-site

$18.11 - $18.74/hr

From Finance & Accounting to Information Technology, discover the diverse range of opportunities ... Helping Our Employees Learn and Grow (Video, Opens in Modal) In our people-first kitchen, you'll ...

Aspen Dental

Associate Dentist

Rochester, NY

$180K - $215K/yr

An income potential that's twice as high as the average private practice* * Full-time, part-time, ... IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

Aspen Dental

Associate Dentist

Webster, NY

$180K - $215K/yr

An income potential that's twice as high as the average private practice* * Full-time, part-time, ... IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

University of Rochester

Clinical Suppt Tech 2

Rochester, NY · On-site

$19.62 - $26.49/hr

Regular Time Type: Part time Scheduled Weekly Hours: 20 Department: 500289 Specimen Recvng-Clin ... Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS ...

University of Rochester

Clinical Suppt Tech 2

Rochester, NY · On-site

$19.62 - $26.49/hr

Regular Time Type: Part time Scheduled Weekly Hours: 20 Department: 500289 Specimen Recvng-Clin ... Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS ...

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All JobsPart Time It Helpdesk JobsPart Time It Helpdesk Jobs in Rochester, NY

Part Time It Helpdesk information

See Rochester, NY salary details

$12

$22

$33

How much do part time it helpdesk jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for part time it helpdesk in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What are part-time IT helpdesk jobs?

Part-time IT helpdesk jobs involve providing technical support and troubleshooting services to users, but on a schedule that is less than full-time (typically under 40 hours per week). Responsibilities usually include answering support tickets, resolving hardware and software issues, and assisting users with network or system problems. These roles are ideal for students, professionals seeking flexible hours, or those looking to gain experience in IT. Part-time IT helpdesk staff may work onsite or remotely, depending on the employer's needs.

What job makes $10,000 a month without a degree?

A Part Time IT Helpdesk role typically does not pay $10,000 a month; such high earnings usually require full-time positions, specialized skills, certifications, or experience. High-paying tech roles like software development, cybersecurity, or cloud engineering often offer salaries in that range, but they generally require relevant education or training. Freelance IT consulting or managing enterprise IT systems can also reach high income levels without a degree, depending on expertise and client base.

What are the key skills and qualifications needed to thrive as a Part Time IT Helpdesk professional, and why are they important?

To thrive as a Part Time IT Helpdesk professional, you generally need foundational knowledge of computer systems, troubleshooting skills, and a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities are essential soft skills for assisting users effectively and managing multiple requests. These skills and qualities are crucial for efficiently resolving technical issues, maintaining user satisfaction, and supporting smooth business operations.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include specialized roles such as senior IT consultants, freelance cybersecurity experts, or high-level project managers, often requiring advanced skills, certifications, and extensive experience. These positions are usually project-based, contract roles, or involve consulting work in the technology sector. Such high daily rates are less common in entry-level or standard IT helpdesk positions, which generally offer lower compensation.

What is the difference between Part Time It Helpdesk vs Part Time Network Support Technician?

AspectPart Time It HelpdeskPart Time Network Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk desks, remote supportNetwork labs, on-site troubleshooting
Industry UsageIT service providers, corporate ITTelecommunications, enterprise networks

Part Time It Helpdesk roles focus on user support, troubleshooting software/hardware issues, and remote assistance. In contrast, Part Time Network Support Technicians specialize in network infrastructure, configuration, and troubleshooting. While both roles require technical certifications and often work in similar environments, their core responsibilities differ, making each suited to different skill sets within the IT industry.

How to make 2000 a week working from home?

A Part Time IT Helpdesk role typically offers hourly wages that may not reach $2,000 weekly without significant hours or additional responsibilities. To earn that amount, you might need to work extra shifts, pursue higher-paying certifications, or combine multiple part-time IT support roles, as earnings depend on pay rate and hours worked.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace IT help desk roles. Help desk professionals are still needed for complex issues, customer service, and system management that require human judgment and technical expertise. IT helpdesk jobs often involve troubleshooting, communication skills, and familiarity with ticketing tools, which AI currently complements rather than replaces.

What are some typical challenges faced by part-time IT Helpdesk staff, and how can they be managed?

Part-time IT Helpdesk employees often encounter challenges such as balancing a high volume of support tickets within limited hours and quickly adapting to shifting priorities. Since they may not be present during all business hours, effective communication with full-time staff and thorough documentation are crucial to ensure seamless support for users. Proactively utilizing knowledge bases and ticketing systems helps maintain continuity, and staying up to date with common troubleshooting procedures allows part-time team members to resolve issues efficiently and contribute positively to the team.
What are the most commonly searched types of It Helpdesk jobs in Rochester, NY? The most popular types of It Helpdesk jobs in Rochester, NY are:
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What job categories do people searching Part Time It Helpdesk jobs in Rochester, NY look for? The top searched job categories for Part Time It Helpdesk jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Part Time It Helpdesk jobs? Cities near Rochester, NY with the most Part Time It Helpdesk job openings:
Part Time It Helpdesk jobs near you

User Support Instructor

Honeoye Falls-Lima Central School District

Honeoye Falls, NY • On-site

$20 - $27/hr

Full-time, Part-time

Posted 23 days ago

Job description

Position Type:
Technology
Date Posted:
5/26/2026
Location:
Technology Services
Date Available:
07/29/2026
Closing Date:
06/19/2026
User Support Instructor
DISTINGUISHING FEATURES OF THE CLASS:
This is a position in an information technology environment responsible for assisting users in the effective use and implementation of computer systems and software applications. The work is performed by providing instruction, guidance, and user support services. The employee teaches users the fundamental concepts of software applications and demonstrates their practical operation on user equipment.
The User Support Instructor conducts group training sessions and provides individual assistance to users in various departments and agencies. The position includes responsibility for assisting in the development of solutions to meet departmental needs, which involves identifying user needs and promoting the effective use of available technology.
Additional responsibilities include providing user support services to resolve operational problems related to the use of systems and applications. Work is performed under general supervision of the User Support Coordinator or other higher-level staff member, with latitude allowed in the organization and delivery of instruction and user support. Supervision of others is not a responsibility of this class. Does related work as required.
TYPICAL WORK ACTIVITIES:
(All need not be performed in a given position. Other related activities may be performed.)
  • Reviews and becomes proficient in the operation of software applications and computer systems for instructional and support purposes
  • Develops and organizes instructional approaches for the effective training of users
  • Demonstrates the hands-on operation of software applications and related equipment
  • Provides assistance to users in resolving problems related to the use of applications, systems, and assigned equipment
  • Determines user needs based on operational requirements and system use
  • Assists in developing solutions within system capabilities to meet departmental needs
  • Confers with supervisory staff regarding instructional methods and approaches to user support
  • Participates in training activities to remain current with changes in systems, software applications, and methods of instruction
  • Assists in the implementation of new or revised systems by providing user guidance and support
  • Prepares and utilizes instructional materials and reference documentation
  • Reviews manuals, bulletins, and related materials pertaining to the field of information technology

MINIMUM QUALIFICATIONS: Graduation from high school or possession of an equivalency diploma, plus EITHER:
(A) Graduation with a Bachelor's degree in Information Technology, Computer Science, or a closely related field; OR,
(B) Graduation with a Bachelor's degree, plus one (1) year paid full-time or its part-time equivalent experience that involved training and supporting a minimum of two (2) or more software packages; OR,
(C) Graduation with an Associate's degree in Information Technology, Computer Science, or a closely related field, plus two (2) years paid full-time or its part-time equivalent experience as described in (B) above; OR,
(D) Graduation with an Associate's degree, plus three (3) years paid full-time or its part-time equivalent experience as described in (B) above; OR,
(E) Five (5) years paid full-time or its part-time equivalent experience as described in (B) above; OR, (F) An equivalent combination of education and experience as defined by the limits of (A), (B), (C), (D), and (E) above.
Wages: $20-$27/hr

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