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Part Time It Helpdesk Jobs in Rochester, NY (NOW HIRING)

Wegmans

Food Production Worker Part-Time

Rochester, NY · On-site

$18.11 - $18.74/hr

From Finance & Accounting to Information Technology, discover the diverse range of opportunities ... Learn More Helping Our Employees Learn and Grow (Video, Opens in Modal) In our people-first kitchen ...

Vito C Quatela MD PLLC

Landscaper

Rochester, NY · On-site

$18 - $21/hr

Apply fertilizer to help enhance growth * Prune trees, shrubs, and perennials * Weeding, mulching ... It is the policy of Laura G. Quatela, ESQ, to provide equal employment opportunities without ...

Vito C Quatela MD PLLC

Landscaper

Rochester, NY · On-site

$18 - $21/hr

Apply fertilizer to help enhance growth * Prune trees, shrubs, and perennials * Weeding, mulching ... It is the policy of Laura G. Quatela, ESQ, to provide equal employment opportunities without ...

Aspen Dental

Associate Dentist

Rochester, NY

$180K - $215K/yr

An income potential that's twice as high as the average private practice* * Full-time, part-time, ... IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

Aspen Dental

Associate Dentist

Rochester, NY

$180K - $215K/yr

An income potential that's twice as high as the average private practice* * Full-time, part-time, ... IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

Aspen Dental

Associate Dentist

Webster, NY

$180K - $215K/yr

An income potential that's twice as high as the average private practice* * Full-time, part-time, ... IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

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Part Time It Helpdesk information

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$12

$22

$33

How much do part time it helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for part time it helpdesk in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time IT Helpdesk professional, and why are they important?

To thrive as a Part Time IT Helpdesk professional, you generally need foundational knowledge of computer systems, troubleshooting skills, and a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities are essential soft skills for assisting users effectively and managing multiple requests. These skills and qualities are crucial for efficiently resolving technical issues, maintaining user satisfaction, and supporting smooth business operations.

What are some typical challenges faced by part-time IT Helpdesk staff, and how can they be managed?

Part-time IT Helpdesk employees often encounter challenges such as balancing a high volume of support tickets within limited hours and quickly adapting to shifting priorities. Since they may not be present during all business hours, effective communication with full-time staff and thorough documentation are crucial to ensure seamless support for users. Proactively utilizing knowledge bases and ticketing systems helps maintain continuity, and staying up to date with common troubleshooting procedures allows part-time team members to resolve issues efficiently and contribute positively to the team.

What are part-time IT helpdesk jobs?

Part-time IT helpdesk jobs involve providing technical support and troubleshooting services to users, but on a schedule that is less than full-time (typically under 40 hours per week). Responsibilities usually include answering support tickets, resolving hardware and software issues, and assisting users with network or system problems. These roles are ideal for students, professionals seeking flexible hours, or those looking to gain experience in IT. Part-time IT helpdesk staff may work onsite or remotely, depending on the employer's needs.

What is the difference between Part Time It Helpdesk vs Part Time Network Support Technician?

AspectPart Time It HelpdeskPart Time Network Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk desks, remote supportNetwork labs, on-site troubleshooting
Industry UsageIT service providers, corporate ITTelecommunications, enterprise networks

Part Time It Helpdesk roles focus on user support, troubleshooting software/hardware issues, and remote assistance. In contrast, Part Time Network Support Technicians specialize in network infrastructure, configuration, and troubleshooting. While both roles require technical certifications and often work in similar environments, their core responsibilities differ, making each suited to different skill sets within the IT industry.

What are the most commonly searched types of It Helpdesk jobs in Rochester, NY? The most popular types of It Helpdesk jobs in Rochester, NY are:
What are popular job titles related to Part Time It Helpdesk jobs in Rochester, NY? For Part Time It Helpdesk jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Part Time It Helpdesk jobs in Rochester, NY look for? The top searched job categories for Part Time It Helpdesk jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Part Time It Helpdesk jobs? Cities near Rochester, NY with the most Part Time It Helpdesk job openings:
Part Time It Helpdesk jobs near you
Infographic showing various Part Time It Helpdesk job openings in Rochester, NY as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, 8% Full Time, 86% Part Time, 2% Temporary, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $47,512 per year, or $22.8 per hour.

IT - Digital Workplace & Automation Specialist - FT - GLOW

Arc Glow

Batavia, NY • On-site

$28 - $33/hr

Full-time, Part-time

Medical, Life, Retirement, PTO

Posted yesterday

Arc Glow rating

6.2

Company rating: 6.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Start a fulfilling career that makes a difference in the lives of people with disabilities and their families. We have a variety of full and part-time jobs available and are looking for candidates who are eager to learn. Our employees receive a range of benefits including health insurance, company-paid life insurance, 401K, generous paid time-off and continuing education support!
Working as a Digital Workplace & Automation Specialist is responsible for designing, congifuring, and supporting Arc GLOW's collabotation and productivity playforms to include content management sites, document libraries, workflow automation, forms, and integrations.
Please apply online at arcglow.org/careers. There are opportunities to grow and advance in a meaningful and rewarding career.
This is a full time opportunity.
Digital Workplace & Automation Specialist Responsibilities:
  • Create and configure SharePoint sites, libraries, and permissions.
  • Assist with content organization and governance in SharePoint.
  • Build and support simple PowerApps and Power Automate flows for business processes.
  • Troubleshoot and optimize existing workflows.
  • Import/export data between M365 and other systems, ensuring accuracy and compliance.

Skills Required:
  • Basic understanding of Microsoft 365 (SharePoint, Teams, OneDrive).
  • Familiarity with PowerApps and Power Automate.
  • Understanding of data formats (CSV, JSON) and basic API concepts.
  • Strong troubleshooting and communication skills.
  • Willingness to learn and grow in cloud and automation technologies.

Qualifications:
  • 1-2 years of IT experience or relevant internship.
  • High school diploma or equivalent required; Associate's or Bachelor's degree in IT or related field preferred.
  • Microsoft certifications (PL-900) preferred but not required.
  • Exposure to PowerShell scripting and data migration projects is a plus.
  • Valid NYS driver's license with a safe driving record per agency policy

Arc GLOW Benefits include:
  • Opportunity to grow and advance in a meaningful, rewarding career
  • Paid Time Off
  • Paid sick time available for all employees
  • Paid holidays (8 holidays)
  • 401(k) with agency match up to 5%
  • College Tuition Assistance
  • Affordable medical insurance with agency funded Health Reimbursement Account

Apply