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Part Time Help Desk Analyst Jobs (NOW HIRING)

PlastiPak

IT Help Desk Representative (Part-Time)

Plymouth, MI · On-site

$16.75 - $21.50/hr

We are seeking a Help Desk Representative to join our on-site IT team in Plymouth. In this role, you will provide technical advice, support, and troubleshooting assistance to users across all levels ...

Dr. Phillips Center

Help Desk Technician I

Orlando, FL · On-site

$18.75 - $25.25/hr

This is a part-time role focused on supporting weekend operations, with a regular schedule that ... Record, track, and document support requests in the help desk ticketing system. * Assist in the ...

10over8

Help Desk Tech / Office Assistant

Encino, CA · On-site

$18 - $23.50/hr

Los Angeles consulting company is seeking an Office Assistant / Mid-Level Help Desk Technician ... is part-time but can easily transform to full-time with the right person. There is great ...

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How much do part time help desk analyst jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for part time help desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What are part time help desk analysts?

Part time help desk analysts are IT support professionals who work less than full-time hours to assist users with technical issues related to computer systems, software, and hardware. They answer queries, troubleshoot problems, and may provide guidance via phone, email, or chat. Their role is essential in helping organizations maintain smooth technology operations and ensuring users can work efficiently. Part time positions offer flexibility, making them suitable for students or those seeking supplementary income. They typically require strong communication skills, basic IT knowledge, and problem-solving abilities.

What are some common challenges faced by part-time Help Desk Analysts, and how can they be managed effectively?

Part-time Help Desk Analysts often face the challenge of staying updated with ongoing support issues and changes in technology due to limited working hours. To manage this, it’s important to maintain clear documentation and communicate effectively with full-time team members during shift transitions. Utilizing ticketing systems and knowledge bases can also help you quickly get up to speed when starting your shift. Building strong relationships with colleagues ensures smoother collaboration and helps address issues efficiently, even when working limited hours.

What is the difference between Part Time Help Desk Analyst vs Part Time IT Support Specialist?

AspectPart Time Help Desk AnalystPart Time IT Support Specialist
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk, call centers, remote supportOn-site or remote technical support, troubleshooting
Employer & Industry UsageCommon in IT departments, tech companies, service providersUsed in IT service firms, corporate IT teams, tech support roles

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The Help Desk Analyst typically handles initial support via calls or tickets, while the IT Support Specialist may perform more hands-on technical tasks. Both are essential in IT support environments, with overlapping skills and responsibilities.

What are the key skills and qualifications needed to thrive as a Part Time Help Desk Analyst, and why are they important?

To thrive as a Part Time Help Desk Analyst, you need a solid understanding of computer systems, troubleshooting techniques, and basic networking, often supported by an associate degree or relevant IT coursework. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and sometimes CompTIA A+ certification is typically expected. Strong communication, patience, and problem-solving abilities set standout candidates apart in this customer-facing role. These skills are crucial for efficiently resolving technical issues, ensuring user satisfaction, and supporting smooth IT operations.
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Part Time Help Desk Analyst jobs near you
Infographic showing various Part Time Help Desk Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.
IT Help Desk Representative (Part-Time)

IT Help Desk Representative (Part-Time)

Plastipak Packaging, Inc.

Plymouth, MI • On-site

$16.75 - $21.50/hr

Part-time

Posted 17 days ago

Plastipak Packaging rating

6.6

Company rating: 6.6 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

85th of 114 rated packaging manufacturers

Job description

We are seeking a Help Desk Representative to join our on-site IT team in Plymouth. In this role, you will provide technical advice, support, and troubleshooting assistance to users across all levels and departments of the organization. The work schedule is Friday & Saturday evenings from 7pm to 7am. This is a long-term contract position.
You Will:
  • Provide first level support for all systems and ensure appropriate escalation to specialist teams.
  • Support users within a particular area and aim to maintain an environment that enables them to perform their own role efficiently.
  • React to reported problems in a manner which keeps disruption to a minimum ensuring the user is kept up to date as to the status of any problems they have.
  • Work on assignments that are semi-routine in nature where ability to recognize deviation from accepted practices is required.
  • Ensure faults are identified and repaired in accordance with all relevant health and safety regulations.
  • Ensure repaired equipment is tested and performs to an agreed standard.

You Have:
  • Excellent customer service skills that could assist non-technical users in a professional and friendly manner.
  • PC literate with a good working knowledge of Microsoft Office and Outlook required.
  • Windows 11 experience required.
  • Understanding of LAN and Networking concepts preferred.
  • Web programming experience (JavaScript, VBScript, HTML, PHP, C, C++, CSS, XML, and SQL) preferred.
  • Troubleshoot computer related issues over the phone locally and to remote locations.

Plastipak is an Equal Opportunity Employer
In order to process your job application, Plastipak collects and stores the personal information that you submit via this website. Please refer to Plastipak's Privacy Policy to understand how Plastipak uses and protects the information that you provide.

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