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Part Time Help Desk Analyst Jobs in Raleigh, NC (NOW HIRING)

The Outreach Team

Voter Registration Canvasser

Raleigh, NC · On-site

$21.50/hr

Voter Registration Canvasser Hiring Immediately - $20-21.50/hr + bonuses Full-time & Part-time Help ... That's why we are partnering with great groups like Forward Majority and the Analyst Institute to ...

Aamp Ventures Llc

Front Desk Sales

Apex, NC · On-site

$10/hr

Through our North Star and values, we inspire the dog-human connection by helping dog parents ... Part-time Pay: $10-12 per hour COVID-19 considerations: www.scenthound.com/apex Company ...

Aamp Ventures Llc

Front Desk Sales

Apex, NC · On-site

$10/hr

Through our North Star and values, we inspire the dog-human connection by helping dog parents ... Part-time Pay: $10-12 per hour COVID-19 considerations: www.scenthound.com/apex Company ...

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All JobsHelp Desk Analyst JobsPart Time Help Desk Analyst JobsPart Time Help Desk Analyst Jobs in Raleigh, NC

Part Time Help Desk Analyst information

See Raleigh, NC salary details

$14

$23

$34

How much do part time help desk analyst jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for part time help desk analyst in Raleigh, NC is $23.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.15 per hour, depending on experience, location, and employer.

What are part time help desk analysts?

Part time help desk analysts are IT support professionals who work less than full-time hours to assist users with technical issues related to computer systems, software, and hardware. They answer queries, troubleshoot problems, and may provide guidance via phone, email, or chat. Their role is essential in helping organizations maintain smooth technology operations and ensuring users can work efficiently. Part time positions offer flexibility, making them suitable for students or those seeking supplementary income. They typically require strong communication skills, basic IT knowledge, and problem-solving abilities.

What are some common challenges faced by part-time Help Desk Analysts, and how can they be managed effectively?

Part-time Help Desk Analysts often face the challenge of staying updated with ongoing support issues and changes in technology due to limited working hours. To manage this, it’s important to maintain clear documentation and communicate effectively with full-time team members during shift transitions. Utilizing ticketing systems and knowledge bases can also help you quickly get up to speed when starting your shift. Building strong relationships with colleagues ensures smoother collaboration and helps address issues efficiently, even when working limited hours.

What is the difference between Part Time Help Desk Analyst vs Part Time IT Support Specialist?

AspectPart Time Help Desk AnalystPart Time IT Support Specialist
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk, call centers, remote supportOn-site or remote technical support, troubleshooting
Employer & Industry UsageCommon in IT departments, tech companies, service providersUsed in IT service firms, corporate IT teams, tech support roles

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The Help Desk Analyst typically handles initial support via calls or tickets, while the IT Support Specialist may perform more hands-on technical tasks. Both are essential in IT support environments, with overlapping skills and responsibilities.

What are the key skills and qualifications needed to thrive as a Part Time Help Desk Analyst, and why are they important?

To thrive as a Part Time Help Desk Analyst, you need a solid understanding of computer systems, troubleshooting techniques, and basic networking, often supported by an associate degree or relevant IT coursework. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and sometimes CompTIA A+ certification is typically expected. Strong communication, patience, and problem-solving abilities set standout candidates apart in this customer-facing role. These skills are crucial for efficiently resolving technical issues, ensuring user satisfaction, and supporting smooth IT operations.
What are the most commonly searched types of Help Desk Analyst jobs in Raleigh, NC? The most popular types of Help Desk Analyst jobs in Raleigh, NC are:
What are popular job titles related to Part Time Help Desk Analyst jobs in Raleigh, NC? For Part Time Help Desk Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Part Time Help Desk Analyst jobs in Raleigh, NC look for? The top searched job categories for Part Time Help Desk Analyst jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Part Time Help Desk Analyst jobs? Cities near Raleigh, NC with the most Part Time Help Desk Analyst job openings:
Part Time Help Desk Analyst jobs near you
Infographic showing various Part Time Help Desk Analyst job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 81% Full Time, 11% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $48,707 per year, or $23.4 per hour.
Desk Assistant - Granville Towers

Desk Assistant - Granville Towers

American Campus Communities

Chapel Hill, NC • On-site

Part-time

Posted 4 days ago

American Campus Communities rating

6.0

Company rating: 6.0 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

154th of 216 rated facilities management

Job description

Desk Assistant - Granville Towers
Department: Property Admin
Employment Type: Part Time
Location: Granville Towers - Chapel Hill, NC
Reporting To: Regional Director
Description
The Desk Assistant is a representative of the staff, serving an important role in developing a sense of community. The desk assistant is responsible for three areas of accountability. These areas are the keys to the orderly operation of the front desk.
Essential Duties and Responsibilities (other duties may be assigned):
MAINTAIN COMMUNITY STANDARDS AND SAFETY
  • Assist in identifying and reporting maintenance and safety problems.
  • Assist in managing fire and other emergency situations, always notifying professional staff first if time permits.
  • Know the location of the nearest fire extinguisher, and be familiar with the operation of the fire alarm panel and of fire safety equipment.
  • Assist in security checks of the property while on duty.
  • Know emergency telephone numbers.
  • Assist in the supervision of student conduct and noise levels throughout the Community (i.e. periodic checks of front fire lane and other areas as assigned), and the notification of the On-Call PA's for other issues.
  • Assist in the communication and interpretation of policies and regulations.
  • Assist in maintaining established quiet hours.

ASSIST STUDENTS: PROVIDE CUSTOMER SERVICE
  • Assist in the welcoming and orientation of new residents (i.e. helping in the location of rooms and available facilities, etc.)
  • Assist in providing information on campus services and agencies.
  • Ensure that proper procedures are adhered to in the issuance and return of equipment.
  • Assists guests in contacting the resident they are visiting and ensuring their compliance with procedures regarding visitors.

PERFORM ADMINISTRATIVE TASKS
  • Assist the professional staff during check-in and check-out.
  • Maintain all administrative logs as designated by the professional staff.
  • Perform other tasks as assigned by the management staff.
  • Maintain punctuality to assigned shifts.

American Campus Communities Culture Commitments
  • Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.
  • The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community.
  • Serve as an American Campus representative and liaison in all interactions.
  • Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Skills, Knowledge and Expertise
  • A High School diploma or equivalent and related experience.
  • Customer service experience.

What American Campus Communities employees say

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