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Lock Desk Analyst I Jobs in Raleigh, NC (NOW HIRING)

Duke University

Financial Management Analyst I

Durham, NC

$59K - $86K/yr

  • Medical

  • Dental

  • Retirement

Provide front desk coverage support as needed. * Perform other related duties that support the ... Strong analytical, organizational, and communication skills Ready to Make a Difference? Apply now ...

Duke University

Financial Management Analyst I

Durham, NC · On-site

$59K - $86K/yr

  • Medical

  • Dental

  • Retirement

Provide front desk coverage support as needed. * Perform other related duties that support the ... Strong analytical, organizational, and communication skills Ready to Make a Difference? Apply now ...

USM

Service Desk Tier 3 Agent

Cary, NC

$15.75 - $20.25/hr

... Cloud, Analytics (SMAC) and DevOps. USM, a US ensured Minority Business Enterprise (MBE) is ... I have an exciting new opportunity that I wanted to share with you and your network. Our client, is ...

US Tech Solutions

Support Analyst

Raleigh, NC · On-site

I have job opening with one of our direct clients. Below is the for your reference. Title: Support ... Receiving, logging and fully documenting requests for support from help desk, other service ...

Infojini Inc

Technical Analyst

Raleigh, NC · On-site

Provide Level 2 Help Desk Technical Leadership and support Receive, log and fully document requests ... Must have a strong working knowledge of office applications (i.e. MS Excel, MS Word, Visio, and ...

Infojini Inc

Security Support Analyst

Raleigh, NC · On-site

Receiving, logging and fully documenting requests for support from help desk, other service ... MS Excel, MS Word, Visio, and PowerPoint) Problem Diagnosis skills [i.e., discovery, replication ...

Relay

Senior Financial Analyst

Raleigh, NC · On-site

$83K - $103K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... desk. Why Join Relay? * A Proven Winner: Join a hyper-growth company trusted by over 10% of the ... I.T., living our CHASE values, and learning from incredibly talented, supportive teammates who make ...

Relay

Senior Financial Analyst

Raleigh, NC

$83K - $103K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... desk. Why Join Relay? * A Proven Winner: Join a hyper-growth company trusted by over 10% of the ... I.T., living our CHASE values, and learning from incredibly talented, supportive teammates who make ...

DivIHN Integration Inc

Quality Engineer I

Durham, NC · On-site

$69K - $89K/yr

... analysis, validation support, inspection plans, metrology, quality metrics and report functions ... Quality Help Desk and customer complaint point of contact and problem resolution including ...

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Showing results 1-20

All JobsLock Desk Analyst I JobsLock Desk Analyst I Jobs in Raleigh, NC

Lock Desk Analyst I information

See Raleigh, NC salary details

$14

$23

$34

How much do lock desk analyst i jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for lock desk analyst i in Raleigh, NC is $23.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.15 per hour, depending on experience, location, and employer.

What is the difference between Lock Desk Analyst I vs Loan Processor?

AspectLock Desk Analyst ILoan Processor
CredentialsTypically requires a high school diploma or equivalent; some roles prefer mortgage or finance certificationsHigh school diploma or equivalent; some roles benefit from mortgage or financial certifications
Work EnvironmentMortgage lending departments, financial institutions, or mortgage brokersMortgage companies, banks, or credit unions processing loan applications
Primary ResponsibilitiesManaging interest rate locks, monitoring lock periods, and communicating with lenders and borrowersGathering borrower information, verifying documents, and preparing loan files for approval

The main difference is that Lock Desk Analyst I focuses on managing interest rate locks and monitoring lock periods, while Loan Processors handle the overall loan application process. Both roles are essential in mortgage lending but serve different functions within the loan lifecycle.

What are the key skills and qualifications needed to thrive as a Lock Desk Analyst I, and why are they important?

To thrive as a Lock Desk Analyst I, you need a solid understanding of mortgage processes, loan products, and secondary market guidelines, typically supported by a background in finance or banking. Familiarity with loan origination systems (LOS), pricing engines, and mortgage pipeline management tools is essential. Attention to detail, strong analytical skills, and effective communication are standout soft skills for this role. These abilities ensure accurate rate lock management, minimize risk, and support smooth loan processing in a fast-paced mortgage environment.

What does a Lock Desk Analyst I do?

A Lock Desk Analyst I is responsible for managing and processing mortgage rate lock requests submitted by loan officers or brokers. They ensure that mortgage rates and terms are accurately locked in according to company policies and investor guidelines. Their duties include verifying lock information, maintaining detailed records, and communicating with internal and external stakeholders about lock status, extensions, and changes. They play a critical role in ensuring timely and accurate rate locks, which impact both the customer experience and the financial stability of a mortgage lender.

What are some typical challenges a Lock Desk Analyst I might encounter in their role?

Lock Desk Analyst I professionals often face challenges related to managing high volumes of rate lock requests with tight deadlines. They must maintain strong attention to detail to ensure data accuracy and compliance with lending guidelines, as errors can impact loan pricing or processing. Additionally, effective communication with loan officers and underwriters is crucial, as analysts frequently address questions and resolve discrepancies under time pressure. Adapting to frequent policy updates and utilizing specialized loan origination software are also common aspects of the role.

What are popular job titles related to Lock Desk Analyst I jobs in Raleigh, NC?

For Lock Desk Analyst I jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Lock Desk Analyst I jobs in Raleigh, NC look for?

The top searched job categories for Lock Desk Analyst I jobs in Raleigh, NC are:

Lock Desk Analyst I jobs near you
Infographic showing various Lock Desk Analyst I job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $48,707 per year, or $23.4 per hour.

Application/Production Support Help Desk Analyst - Durham NC/On-Site

STI

Durham, NC • On-site

$19.75 - $27/hr

Full-time

Re-posted 24 days ago

Job description

Application/Production Support Help Desk Analyst
Research Triangle Park, Durham NC
6+ Months
Some local travel may be required in performance of the work
NC FAST requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of NC FAST provider issues.
This is an Application/Production Support position where selected candidates will support the NC FAST application by assisting outside customers/service providers who are accessing the system. This role also requires a high level of customer experience, and is not a hardware based help desk role. This position act sas a member of the Operations and Maintenance Support Team responsible for monitoring incoming service provider issues unable to be resolved by front line Help Desk staff by diagnosing the root cause and resolving isolated issues or, if required, escalating provider issues to development staff. These positions works closely with business and technical teams to troubleshoot issues with a focus on determining root cause to prevent recurrence. Issues may be referred to specialized business/policy staff, software developers and/or client implementation specialists. Positions work with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches, and may assist with setup of staging or test environments. Positions may recommend product and process improvement strategies based on perceived trends or patterns in field issues. These positions will be a liaison between Business, Program Management, System Development and A&I Tech Architects to coordinate any system change requests being created, budgeted, approved and implemented.

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