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Lock Desk Analyst I Jobs in Raleigh, NC (NOW HIRING)

Extra Space

Assistant Store Manager

Garner, NC · On-site

$16/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental, apartment ...

Railinc Corp.

Product Support Specialist I

Cary, NC · On-site

$52 - $76/hr

The Product Support Specialist I combines customer support with data analysis to resolve complex ... Assignment involves sitting at workstation (desk) most of the time (up to 8 hours) with only ...

Railinc

Product Support Specialist I

Cary, NC · On-site

Support & Data Analysis: * Investigate and resolve customer issues by analyzing production data ... Assignment involves sitting at workstation (desk) most of the time (up to 8 hours) with only ...

NeoGenomics

Service Delivery Specialist, Lead

Durham, NC · On-site

NeoGenomics is looking for a Lead Laboratory Service Desk Specialist who wants to learn to continue ... Triage Level I, II and/or Level III trouble tickets as assigned by Department Lead. * Supports all ...

NeoGenomics

Service Delivery Specialist, Lead

Durham, NC · On-site

$65 - $90/hr

NeoGenomics is looking for a Lead Laboratory Service Desk Specialist who wants to learn to continue ... Triage Level I, II and/or Level III trouble tickets as assigned by Department Lead. * Supports all ...

STI

desktop support

Raleigh, NC · On-site

Client Services analysts use technical expertise, with understanding of business and user needs, to ... desk tickets in order to appropriately prioritize and provide appropriate solutions. A Client ...

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Showing results 21-40

All JobsLock Desk Analyst I JobsLock Desk Analyst I Jobs in Raleigh, NC

Lock Desk Analyst I information

See Raleigh, NC salary details

$14

$23

$34

How much do lock desk analyst i jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for lock desk analyst i in Raleigh, NC is $23.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.15 per hour, depending on experience, location, and employer.

What does a Lock Desk Analyst I do?

A Lock Desk Analyst I is responsible for managing and processing mortgage rate lock requests submitted by loan officers or brokers. They ensure that mortgage rates and terms are accurately locked in according to company policies and investor guidelines. Their duties include verifying lock information, maintaining detailed records, and communicating with internal and external stakeholders about lock status, extensions, and changes. They play a critical role in ensuring timely and accurate rate locks, which impact both the customer experience and the financial stability of a mortgage lender.

What are the key skills and qualifications needed to thrive as a Lock Desk Analyst I, and why are they important?

To thrive as a Lock Desk Analyst I, you need a solid understanding of mortgage processes, loan products, and secondary market guidelines, typically supported by a background in finance or banking. Familiarity with loan origination systems (LOS), pricing engines, and mortgage pipeline management tools is essential. Attention to detail, strong analytical skills, and effective communication are standout soft skills for this role. These abilities ensure accurate rate lock management, minimize risk, and support smooth loan processing in a fast-paced mortgage environment.

What are some typical challenges a Lock Desk Analyst I might encounter in their role?

Lock Desk Analyst I professionals often face challenges related to managing high volumes of rate lock requests with tight deadlines. They must maintain strong attention to detail to ensure data accuracy and compliance with lending guidelines, as errors can impact loan pricing or processing. Additionally, effective communication with loan officers and underwriters is crucial, as analysts frequently address questions and resolve discrepancies under time pressure. Adapting to frequent policy updates and utilizing specialized loan origination software are also common aspects of the role.

What is the difference between Lock Desk Analyst I vs Loan Processor?

AspectLock Desk Analyst ILoan Processor
CredentialsTypically requires a high school diploma or equivalent; some roles prefer mortgage or finance certificationsHigh school diploma or equivalent; some roles benefit from mortgage or financial certifications
Work EnvironmentMortgage lending departments, financial institutions, or mortgage brokersMortgage companies, banks, or credit unions processing loan applications
Primary ResponsibilitiesManaging interest rate locks, monitoring lock periods, and communicating with lenders and borrowersGathering borrower information, verifying documents, and preparing loan files for approval

The main difference is that Lock Desk Analyst I focuses on managing interest rate locks and monitoring lock periods, while Loan Processors handle the overall loan application process. Both roles are essential in mortgage lending but serve different functions within the loan lifecycle.

What are popular job titles related to Lock Desk Analyst I jobs in Raleigh, NC?

For Lock Desk Analyst I jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Lock Desk Analyst I jobs in Raleigh, NC look for?

The top searched job categories for Lock Desk Analyst I jobs in Raleigh, NC are:

Lock Desk Analyst I jobs near you
Infographic showing various Lock Desk Analyst I job openings in Raleigh, NC as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,707 per year, or $23.4 per hour.

Assistant Store Manager

Extra Space

Garner, NC • On-site

$16/hr

Full-time

Medical, Retirement

Posted 15 days ago

Job description

-Will work between multiple stores in the district.
- Pay $16.00/hr

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.

Extra Space Storage is thelargestself storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.

Benefits We Offer You

  • A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location)

  • Outstanding company culture withgrowthopportunitiesthroughout theU.S.

  • Competitive starting pay.

  • Paid Time Offaccrued throughout the year,increasing with years of service.

  • Generous 401(k) match with Traditional and/or ROTH choices.

  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.

  • EXTRAHealthy Wellness Programwith rewardstowards your medical premium.

  • BenefitHubdiscounts: apparel, auto, electronics, entertainment, pets, travel, etc.

Your Responsibilities

  • Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.

  • Maximize sales objectives through unit rentals, unit insurance, and moving supplies.

  • Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas.

  • Perform daily site safety inspections, including lock checks.

  • Address and resolve customer concerns related to billing, security, auctions, and proper site usage

  • Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.

  • Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees.

  • Perform additional duties as assigned.

YourQualifications

  • 1+ year of customer-facing work experience .

  • Sales experience preferred.

  • Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn.

  • High School diploma or GED is required; college education is a plus.

Work Environment & Physical Requirements

  • Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions.

  • Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.

  • Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.

Find additional career opportunities at careers.extraspace.com

If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.

If you are a current Extra Space employee, please apply through Jobs Hubin Workday.

We are anequal opportunityemployer andvalue diversityat our company. Wedo not discriminateon the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applications Deadline: Applications will be accepted until the position is filled.

Apply