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Part Time Help Desk Analyst Jobs (NOW HIRING)

MetroSys

Help Desk Technician

Denver, CO · On-site

$20 - $35/hr

Position Overview MetroSys is seeking a reliable and customer-focused Help Desk Technician to ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

Xerox

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Help Desk Technician (Part Time)

Duluth, GA · On-site

$18.50 - $24.75/hr

This contract role is part time (two days per week onsite). We are seeking a proactive and technically skilled Help Desk Support Technician to serve as a key liaison between our team and the MITs ...

Five9

Deal Desk Analyst

San Ramon, CA · On-site +1

$137K/yr

We are actively sourcing for a full-time Deal Desk Analyst who loves working with Sales, Finance ... Help ensure Best Practices are being implemented Key Requirements * Minimum 2+ years of experience ...

Excela Health

SUPPORT CENTER ANALYST/HELP DESK

Greensburg, PA · On-site

$18.75 - $25.75/hr

Provides first contact with customer to analyze, troubleshoot, and resolve or escalate. Performs basic systems build and customer callbacks. Essential Job Functions * Call Processing * Processes ...

WVU Medicine

Assoc Help Desk Tech - Casual

Morgantown, WV · On-site

$20.50 - $27.75/hr

Help desk is also responsible for monitoring the ongoing operations of the Data Center Facility ... Other duties may be assigned. 1. Business Requirements and System Analysis: Provide First Level ...

WVU Medicine

Assoc Help Desk Tech - Casual

Morgantown, WV · On-site

$20.50 - $27.75/hr

Help desk is also responsible for monitoring the ongoing operations of the Data Center Facility ... Other duties may be assigned. 1. Business Requirements and System Analysis: Provide First Level ...

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Part Time Help Desk Analyst information

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How much do part time help desk analyst jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for part time help desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What are part time help desk analysts?

Part time help desk analysts are IT support professionals who work less than full-time hours to assist users with technical issues related to computer systems, software, and hardware. They answer queries, troubleshoot problems, and may provide guidance via phone, email, or chat. Their role is essential in helping organizations maintain smooth technology operations and ensuring users can work efficiently. Part time positions offer flexibility, making them suitable for students or those seeking supplementary income. They typically require strong communication skills, basic IT knowledge, and problem-solving abilities.

What are some common challenges faced by part-time Help Desk Analysts, and how can they be managed effectively?

Part-time Help Desk Analysts often face the challenge of staying updated with ongoing support issues and changes in technology due to limited working hours. To manage this, it’s important to maintain clear documentation and communicate effectively with full-time team members during shift transitions. Utilizing ticketing systems and knowledge bases can also help you quickly get up to speed when starting your shift. Building strong relationships with colleagues ensures smoother collaboration and helps address issues efficiently, even when working limited hours.

What is the difference between Part Time Help Desk Analyst vs Part Time IT Support Specialist?

AspectPart Time Help Desk AnalystPart Time IT Support Specialist
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk, call centers, remote supportOn-site or remote technical support, troubleshooting
Employer & Industry UsageCommon in IT departments, tech companies, service providersUsed in IT service firms, corporate IT teams, tech support roles

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The Help Desk Analyst typically handles initial support via calls or tickets, while the IT Support Specialist may perform more hands-on technical tasks. Both are essential in IT support environments, with overlapping skills and responsibilities.

What are the key skills and qualifications needed to thrive as a Part Time Help Desk Analyst, and why are they important?

To thrive as a Part Time Help Desk Analyst, you need a solid understanding of computer systems, troubleshooting techniques, and basic networking, often supported by an associate degree or relevant IT coursework. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and sometimes CompTIA A+ certification is typically expected. Strong communication, patience, and problem-solving abilities set standout candidates apart in this customer-facing role. These skills are crucial for efficiently resolving technical issues, ensuring user satisfaction, and supporting smooth IT operations.
More about Part Time Help Desk Analyst jobs
What cities are hiring for Part Time Help Desk Analyst jobs? Cities with the most Part Time Help Desk Analyst job openings:
What are the most commonly searched types of Help Desk Analyst jobs? The most popular types of Help Desk Analyst jobs are:
What states have the most Part Time Help Desk Analyst jobs? States with the most job openings for Part Time Help Desk Analyst jobs include:
What job categories do people searching Part Time Help Desk Analyst jobs look for? The top searched job categories for Part Time Help Desk Analyst jobs are:
Part Time Help Desk Analyst jobs near you
Infographic showing various Part Time Help Desk Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.
Help Desk Technician

Help Desk Technician

MetroSys

Denver, CO • On-site

$20 - $35/hr

Part-time

Re-posted 22 days ago

Job description

Position Overview

MetroSys is seeking a reliable and customer-focused Help Desk Technician to support a Denver-based client with approximately 55 end users. This role will function as an extension of the client’s internal IT team, leveraging the client’s existing help desk infrastructure and ticketing systems to provide day-to-day technical support and device lifecycle management.

The ideal candidate is comfortable working in both Mac and Windows environments, has strong Microsoft 365 and Azure administration experience, and is experienced with ManageEngine ServiceDesk Plus.

Key Responsibilities

  • Provide Tier 1 and Tier 2 end-user support for approximately 55 users in a hybrid environment.

  • Utilize the client’s existing ManageEngine ServiceDesk Plus platform to manage and resolve support tickets.

  • Perform device lifecycle management, including imaging, provisioning, onboarding, and offboarding.

  • Administer and support Microsoft 365, including email, user management, and password resets.

  • Support Azure Active Directory user administration and access management.

  • Manage and support endpoints using Endpoint Manager and Jamf (Mac device management).

  • Troubleshoot hardware, software, connectivity, and application issues across Mac and Windows devices.

  • Coordinate with internal stakeholders and escalate issues when necessary.

  • Maintain clear documentation and ensure timely ticket updates and resolution.

Required Qualifications

  • 3+ years of experience in a Help Desk or Desktop Support role.

  • Hands-on experience with ManageEngine ServiceDesk Plus.

  • Strong knowledge of Microsoft 365 administration (Exchange Online, user provisioning, licensing).

  • Experience administering Azure Active Directory.

  • Experience with Endpoint Manager (Intune) and Jamf.

  • Comfortable supporting both Mac and Windows environments.

  • Strong customer service and communication skills.

  • Ability to work independently in a hybrid, part-time structure.

Engagement Details

  • 50 hours per month (approximately 12–15 hours per week).

  • 6-month initial term with high likelihood of extension.

  • Hybrid model: onsite presence as needed in Denver, with remote support capabilities.

  • Immediate start preferred.

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