Operations Supervisor Jobs in Michigan (NOW HIRING)

Lead with Purpose: Become Kentwood's Next Business Operations Supervisor!

The City of Kentwood Parks and Recreation Department is looking for a skilled and motivated Business Operations Supervisor to join our leadership team. This is a unique opportunity to combine finance, business operations, and community impact all in one role.

If you're ready to bring your business expertise into a department that enriches lives through recreation, culture, and community connection - this may be the career move for you!

What You'll Do

As the Business Operations Supervisor, you'll play a key role in driving both the financial success and strategic growth of the Parks & Recreation Department. You will:

• Oversee department budgets, financial planning, and reporting to ensure accuracy, accountability, and long-term sustainability
• Develop and implement pricing strategies, revenue generation plans, and internal controls to meet cost recovery goals
• Identify, secure, and manage grants, sponsorships, and fundraising opportunities to support programs and initiative
• Build and maintain strong relationships with donors, sponsors, and community partners
• Collaborate with internal teams and Finance to ensure accurate financial tracking and reporting
• Lead and support staff through supervision, coaching, performance management, and professional development
• Establish processes, policies, and standard operating procedures to improve efficiency and service delivery
• Monitor performance metrics and identify opportunities for continuous improvement

This is more than a finance-focused role it's an opportunity to shape how resources support recreation programs, community experiences, and long-term growth for Kentwood residents.

About You

You're a strategic and people-focused leader who understands how strong financial management supports meaningful community impact. You bring experience in budgeting, revenue development, and team leadership, along with the ability to think critically, solve problems, and build strong relationships.

Minimum Requirements:

• Bachelor's degree in business administration, recreation management, or a related field
• Three years of progressive business or financial management experience
• Two years of supervisory or leadership experience, or an equivalent combination of education and experience
• Strong financial acumen, including budgeting, forecasting, and revenue strategy development
• Experience with grant writing, fundraising, or securing external funding source
• Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders and community partners
• Strong organizational and time management skills, with the ability to manage multiple priorities
• Proficiency with Microsoft Office and financial or recreation management software.

For more details about responsibilities and qualifications,please review the full job description.

Pay & Benefits

• Salary range: $63,300-$84,832, depending on experience
• 12% employer retirement contribution - well above industry average
• Up to 5 weeks vacation, 12 sick days, 11 holidays, and 3 personal days annually
• 4-6 weeks fully paid parental leave
• Excellent medical, dental & vision insurance with minimal cost
• Paid certifications, trainings, and career development opportunities
• Free telehealth, EAP access, life insurance, and long-term disability coverage
• Employee discounts on recreation programs and rentals

Why join the Kentwood Parks and Recreation team:

The Kentwood Parks and Recreation Department enriches the lives of community members through recreational classes, programs, and activities. As well as providing green spaces, a community farmers market, community events, and very soon, a Community Center.

Within Kentwood's 21 square miles, Parks and Recreation oversees:

• 15 parks covering more than 300 acres
• 13+ miles of non-motorized trails
• Splashpads, pickleball courts, playgrounds, and gathering spaces
• Variety of rental facilities available
• 1000+ recreation programs and community events each year

Apply Today!

If you're ready to combine creativity, digital content, and strategy in a role that makes a real impact, we'd love to hear from you!