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Operations Director Jobs in Racine, WI (NOW HIRING)

Director Chick-fil-A Menomonee Falls is seeking a passionate, engaged, and enthusiastic leader to ... Support and influence the restaurant's overall operational and financial goals. Work flexible work ...

Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received ... Operational Standards: Ensure associates understand and execute in-stock maintenance and store ...

Operations Support At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and ...

Direct day-to-day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites. * Ensure Regulatory Excellence: Maintain ...

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Operations Director information

See Racine, WI salary details

$31.9K

$101K

$168.3K

How much do operations director jobs pay per year?

As of Jun 20, 2026, the average yearly pay for operations director in Racine, WI is $100,969.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $127,100.00 per year, depending on experience, location, and employer.

How does an Operations Director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What does an operations director do?

An operations director oversees the daily activities and strategic planning of an organization to ensure efficiency and effectiveness. They manage departments, develop policies, and coordinate resources, often using tools like enterprise resource planning (ERP) systems, and require strong leadership and organizational skills.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

Is operations a high paying job?

Operations Director roles are generally high-paying positions within organizations, often reflecting the level of responsibility, experience, and industry. Salaries can vary widely based on company size, location, and sector, but they typically offer competitive compensation compared to other management roles.

How much does a head of operations get paid?

The salary of an Operations Director typically ranges from $80,000 to $180,000 annually, depending on the industry, company size, and location. Experienced professionals with strong leadership skills and operational expertise may earn higher compensation, often supplemented with bonuses and benefits.

What are the key skills and qualifications needed to thrive as an Operations Director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.

Who is higher, COO or director of operations?

In most organizations, the Chief Operating Officer (COO) is a senior executive who oversees the company's overall operations and reports directly to the CEO. The Director of Operations typically manages day-to-day operational activities and reports to the COO or other senior leaders, making the COO higher in the organizational hierarchy.
More about Operations Director jobs
What are the most commonly searched types of Operations jobs in Racine, WI? The most popular types of Operations jobs in Racine, WI are:
What cities near Racine, WI are hiring for Operations Director jobs? Cities near Racine, WI with the most Operations Director job openings:
Infographic showing various Operations Director job openings in Racine, WI as of June 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $100,969 per year, or $48.5 per hour.
Director

$22 - $24/hr

Full-time

Posted 2 days ago


Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,492 frontline employees who took The Breakroom Quiz

13th of 104 rated fast food restaurants


Job description

Director

Chick-fil-A Menomonee Falls is seeking a passionate, engaged, and enthusiastic leader to make a difference in our team's and guests' lives daily! As a leader in our restaurant, you will work in a fast-paced business, with the opportunity to be a part of our high-powered team.

We are seeking a developed leader to support the business by communicating, tracking, training and coaching all team members on achieving service and revenue goals as a team. The leader oversees team members in the development of the business and in the continual pursuit of "Operational Excellence" while creating a positive work culture. The leader serves on the leadership team, and is in constant contact with the other senior directors and the Owner/Operator as to what is happening in their scope of responsibility and is responsible for the overall flow of the front and/or back of house. The leader is tasked with meeting and exceeding our high goals and standards.

Key Expectations

Lead and model our mission and vision

Lead, train, and support the 3 focus areas of the "winning hearts everyday strategy:" Great Food, Fast & Accurate Service and Genuine Hospitality.

Lead, train, and support the four components of the hospitality model: Honor, Dignity, & Respect for all, 1st Mile: Core 4, 2nd Mile: Create a Moment, and Recovery utilizing the HEARD model.

Support and influence the restaurant's overall operational and financial goals.

Work flexible work schedules to support the restaurant's operations and guest demands.

Available to work 45-50-hour work week.

Ability to open and close the restaurant while performing safe and secure audits.

Strictly adhere to all Company policies and procedures.

Maintain a positive working relationship and treat all team members with respect while providing them with direction and feedback.

Be a Food Safety Ambassador in your work center and on your Director on Duty shifts.

Participate in Safe Daily Critical(s), ERQAs, and Equipment Temperature Checks.

Ensure that Team Leaders/Members work at a pace to maintain restaurant's established speed of service guidelines.

Addresses guest issues that may arise using the HEARD model, consults with Owner/Operator regarding complex issues.

Actively working towards the business' financial goals

Development

Prepare for and participate in weekly Director leadership meetings.

Develop your team leaders through weekly connects and bi-weekly team meetings.

Participate in weekly Director on Duty shifts in which you will lead your area of operations during this designated time frame.

Support a recognition culture by recognizing team members.

Financial Measures: Four Pillars

Sales Growth

Food Cost Performance

Productivity

CEM: OSAT Score

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Education:no requirementsEmployment Type: FULL_TIME

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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