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Operations Director Jobs in Madison, WI (NOW HIRING)

Elephas

Director, Customer Operations

Madison, WI · On-site

Summary Elephas, a Madison, WI based biotechnology company, is seeking a Director of Customer Operations to design and build our customer service infrastructure and manage day-to-day customer service ...

Pro Mach, Inc.

Director of Operations

Middleton, WI · On-site

Quest Industrial, with production locations in Middleton and Monroe, WI, is looking for a talented Director of Operations. In this role, you'll be involved in both strategic planning and day-to-day ...

Promachbuilt

Director of Operations

Middleton, WI

Quest Industrial, with production locations in Middleton and Monroe, WI, is looking for a talented Director of Operations. In this role, you'll be involved in both strategic planning and day-to-day ...

Medica

Director, Claims Operations

Madison, WI · On-site

$113K - $194K/yr

The Director, Claims Operations oversees end-to-end claims functions, including claims processing, payment recovery, claim analysis and issue resolution, and provider appeals. A skilled people and ...

Imedica

Director, Claims Operations

Madison, WI

$113K - $194K/yr

The Director, Claims Operations oversees end-to-end claims functions, including claims processing, payment recovery, claim analysis and issue resolution, and provider appeals. A skilled people and ...

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All JobsOperations JobsOperations Director JobsOperations Director Jobs in Madison, WI

Operations Director information

See Madison, WI salary details

$34.3K

$108.5K

$180.9K

How much do operations director jobs pay per year?

As of Jul 26, 2026, the average yearly pay for operations director in Madison, WI is $108,502.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,100.00 and $136,500.00 per year, depending on experience, location, and employer.

How does an Operations Director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What does an Operations Director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

What are the key skills and qualifications needed to thrive as an Operations Director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.
More about Operations Director jobs
What are the most commonly searched types of Operations jobs in Madison, WI? The most popular types of Operations jobs in Madison, WI are:
What are popular job titles related to Operations Director jobs in Madison, WI? For Operations Director jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Operations Director jobs in Madison, WI look for? The top searched job categories for Operations Director jobs in Madison, WI are:
What cities near Madison, WI are hiring for Operations Director jobs? Cities near Madison, WI with the most Operations Director job openings:
Operations Director jobs near you
Infographic showing various Operations Director job openings in Madison, WI as of July 2026, with employment types broken down into 100% Full Time. Highlights an 84% In-person, 5% Hybrid, and 11% Remote job distribution, with an average salary of $108,502 per year, or $52.2 per hour.
Operations Director

Operations Director

Public Consulting Group

Madison, WI

Full-time

Medical, Dental, Retirement, PTO

Posted 3 days ago

Public Consulting Group rating

6.9

Company rating: 6.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

61st of 73 rated business consultants

Job description

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.

Services:

  • Program Consulting

  • Finance Consulting and Billing Services

  • Applied Technology

  • Outsourcing and Operations

  • Strategy

  • Project and Grants Management

  • Assessments and Feasibility Studies

  • Develop and implement business approaches and strategies related to all contract requirements.

  • Ensure business rules and practices are followed for all major processes in order to ensure standardization, consistency and compliance

  • Recruit, manage, and retain a team of high-quality staff

  • Proactively develop strong relationships with the client and stakeholders to ensure client expectations are met or exceeded

  • Provide monthly progress reports and other updates to client leadership regarding contract activities, staffing levels, issues, and risks; and participate in mid- and executive level project management meetings.

  • Provide consultation to colleagues to solve business issues.

  • Manage delivery of services, tracking progress and performance of staff and teams

  • Develop and oversee staff training and capacity-building efforts

  • Review the performance of staff and provide coaching, including soft skills and technical training, to assist employees in improving their performance

  • Ensure compliance with state and federal regulations and contract requirements in day-to-day operations.

  • Ensure all program performance metrics are met.

  • Manage and track project budget and invoicing.

  • Identify trends in compliance issues and business practices.

  • Ensure maintenance of standard operating procedures.

  • Effectively prepare materials and respond to inquiries from representatives of federal oversight agencies

Required Skills

  • Excellent leadership, management, and written and verbal communication skills.

  • Knowledge of business and management principles involved in project management, strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources.

  • Ability to engage and develop relationships across multiple organizations.

  • Ability to work across all levels of management and staff.

  • Ability to prioritize work and meet deadlines

  • Ability to establish and maintain professional relationships with federal, state and county agencies as well as the general public.

  • Ability to work independently, requiring minimal supervision, and on multiple initiatives simultaneously.

  • Proficient with Microsoft Office.

Qualifications

Education

Bachelor's degree or higher, preferably in a related field.

Experience

5+ years relevant work experience. Proven track record of successfully managing teams of direct report employees. Experience with review and interpretation of federal and state laws, regulations, and statutes.

#LI-MB1

    The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification.It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

    Compensation:

    Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

    $99,100 - $140,000

    PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

    EEO Statement:

    Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

    What Public Consulting Group employees say

    Pay

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Public Consulting Group logo

    About Public Consulting Group

    Sourced by ZipRecruiter

    Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.--all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

    Industry

    Business management consulting

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Boston, MA, US

    Year founded

    1986

    Social media

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