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Director Of Restaurant Operations Jobs in Racine, WI

Chick-fil-A Director

Glendale, WI · On-site

$22 - $26/hr

The leader oversees team members in the development of the business and in the continual pursuit of ... Support and influence the restaurant's overall operational and financial goals. Work flexible work ...

As a leader in our restaurant, you will work in a fast-paced business, with the opportunity to be a ... of "Operational Excellence" while creating a positive work culture. The leader serves on the ...

Director of Distribution & Operations Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Are you a ... Café featuring affordable daily meal options from local restaurants. * On-site fitness center and ...

The Director of Operations is responsible for the execution of operations, technology strategies, reporting, and related partnerships for YoungStar. Shine Early Learning is responsible for developing ...

The Director of Operations is responsible for the execution of operations, technology strategies, reporting, and related partnerships for YoungStar. Shine Early Learning is responsible for developing ...

The Director of Operations is responsible for the execution of operations, technology strategies, reporting, and related partnerships for YoungStar. Shine Early Learning is responsible for developing ...

Under the direction of the Executive Director of Camping, the Program Operations Director shall be responsible and accountable for the daily operations and administration of all aspects of camp ...

... of restaurant operations in reference to quality, service, supervision of associates, monitor ... Schedule and direct staff in their work assignment. 4. Monitors product quality and guest ...

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Director Of Restaurant Operations information

See Racine, WI salary details

$32.4K

$97.5K

$148.6K

How much do director of restaurant operations jobs pay per year?

As of Jul 15, 2026, the average yearly pay for director of restaurant operations in Racine, WI is $97,513.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $122,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Restaurant Operations, and why are they important?

To thrive as a Director of Restaurant Operations, you need extensive experience in restaurant management, financial acumen, and a strong understanding of food safety and service standards, often supported by a degree in hospitality or business management. Familiarity with point-of-sale (POS) systems, restaurant management software, and budgeting tools is essential. Leadership, strategic thinking, and excellent interpersonal skills help drive team performance and maintain high guest satisfaction. These competencies are crucial for ensuring operational efficiency, profitability, and consistent brand quality across multiple locations.

What are some common challenges faced by a Director of Restaurant Operations, and how can they be effectively managed?

A Director of Restaurant Operations often faces challenges such as maintaining consistent service quality across multiple locations, managing labor costs, and adapting to changing consumer preferences. Effective management requires strong leadership, clear communication with both onsite managers and corporate teams, and the ability to analyze performance metrics to identify areas for improvement. Building standardized processes and fostering a culture of continuous training can help ensure consistency and drive operational success.

What does a Director of Restaurant Operations do?

A Director of Restaurant Operations oversees the daily operations of multiple restaurant locations within a company. Their responsibilities include managing budgets, setting performance goals, ensuring customer satisfaction, and implementing policies and procedures to improve efficiency. They also hire, train, and supervise management staff, monitor food quality and safety standards, and analyze financial performance. The role is critical for maintaining consistent brand standards and driving profitability across all restaurant units.

What Does a Director of Restaurant Operations Do?

Director of restaurant operations is a position found in most areas of the hospitality industry. In this career, you are in charge of a variety of different tasks, but your primary focus is to ensure that the restaurant runs smoothly and efficiently. Your responsibilities include overseeing employees, improving customer satisfaction, developing and conducting training, and other managerial duties. You may have to inspect various facilities if you don’t work on site, and you may be in charge of several locations in a restaurant chain. You may also be in charge of analyzing performance, both of individuals and the restaurant as a whole.

What job categories do people searching Director Of Restaurant Operations jobs in Racine, WI look for? The top searched job categories for Director Of Restaurant Operations jobs in Racine, WI are:
What cities near Racine, WI are hiring for Director Of Restaurant Operations jobs? Cities near Racine, WI with the most Director Of Restaurant Operations job openings:
Infographic showing various Director Of Restaurant Operations job openings in Racine, WI as of July 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $97,513 per year, or $46.9 per hour.
Chick-fil-A Director

Chick-fil-A Director

Chick-fil-A

Glendale, WI • On-site

$22 - $26/hr

Full-time

Re-posted 16 days ago


Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,550 frontline employees who took The Breakroom Quiz

14th of 104 rated fast food restaurants


Job description

Chick-fil-A Glendale is seeking a passionate, engaged, and enthusiastic leader to make a difference in our team's and guests' lives daily! As a leader in our restaurant, you will work in a fast-paced business, with the opportunity to be a part of our high-powered team.

We are seeking a developed leader to support the business by communicating, tracking, training and coaching all team members on achieving service and revenue goals as a team. The leader oversees team members in the development of the business and in the continual pursuit of "Operational Excellence" while creating a positive work culture. The leader serves on the leadership team, and is in constant contact with the other senior directors and the Owner/Operator as to what is happening in their scope of responsibility and is responsible for the overall flow of the front and/or back of house. The leader is tasked with meeting and exceeding our high goals and standards.

Key Expectations

Lead and model our mission and vision

Lead, train, and support the 3 focus areas of the "winning hearts everyday strategy:" Great Food, Fast & Accurate Service and Genuine Hospitality.

Lead, train, and support the four components of the hospitality model: Honor, Dignity, & Respect for all, 1st Mile: Core 4, 2nd Mile: Create a Moment, and Recovery utilizing the HEARD model.

Support and influence the restaurant's overall operational and financial goals.

Work flexible work schedules to support the restaurant's operations and guest demands.

Available to work 40-45-hour work week.

Ability to open and close the restaurant while performing safe and secure audits.

Strictly adhere to all Company policies and procedures.

Maintain a positive working relationship and treat all team members with respect while providing them with direction and feedback.

Be a Food Safety Ambassador in your work center and on your Director on Duty shifts.

Participate in Safe Daily Critical(s), ERQAs, and Equipment Temperature Checks.

Ensure that Team Leaders/Members work at a pace to maintain restaurant's established speed of service guidelines.

Addresses guest issues that may arise using the HEARD model, consults with Owner/Operator regarding complex issues.

Actively working towards the business' financial goals

Complete Monthly Training

Development

Prepare for and participate in weekly Director leadership meetings.

Develop your team leaders through weekly connects and bi-weekly team meetings.

Participate in weekly Director on Duty shifts in which you will lead your area of operations during this designated time frame.

Support a recognition culture by recognizing team members.

Financial Measures: Four Pillars

Sales Growth

Food Cost Performance

Productivity

CEM: OSAT Score

Location: Glendale Chick-Fil-A, 5201 N Port Washington Rd, Glendale, WI 53217

If you are ready to take on a dynamic leadership role in the food and beverage industry, apply now to join our team at Chick-fil-A!

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Education:no requirementsEmployment Type: FULL_TIME

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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