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Operations Delivery Manager Jobs (NOW HIRING)

Entrega

Service Delivery Manager

Troy, MI · On-site

They are seeking an experienced Service Delivery Manager to lead the delivery relationship across ... operational teams to ensure delivery capacity aligns with commitments • Ensure delivery teams ...

Whoop

Learning Operations & Delivery Specialist

Boston, MA · On-site

$80K - $120K/yr

The Learning Operations & Delivery Specialist drives the execution of WHOOP's talent development ... You'll manage the end-to-end learning experience-from intake and prioritization to delivery and ...

Weekday AI

AI Delivery Manager

New York, NY

Reduce operational costs via intelligent solutions Required Qualifications * 10-15 years of experience in delivery/program management * Proven track record in managing large-scale enterprise programs

Zones LLC.

ITAD Delivery Manager

Carol Stream, IL · On-site

$75K - $90K/yr

The ITAD Delivery Manager serves as the primary operational liaison between internal stakeholders and customers, drives continuous improvement initiatives, manages operational performance metrics ...

Medclinicx

Service Delivery Manager

Austin, TX · On-site

$90 - $130/hr

In this role, you will manage client delivery operations, coordinate cross-functional teams, and ensure healthcare SaaS solutions are implemented and supported effectively. You will act as a key ...

NLP Logix

Agile Delivery Manager

Jacksonville, FL · On-site

$90K - $115K/yr

Collaborate across Product, Engineering, Data Science, Client Success, Release Management, and Delivery Operations. * Help improve delivery consistency, visibility, communication, and accountability.

Entrega

Service Delivery Manager

Troy, MI · On-site

Working across Project Managers, Delivery Leads, delivery teams, and operational partners, the Service Delivery Manager creates alignment around client priorities, monitors engagement health ...

Berkley

Solutions Delivery Manager

Urbandale, IA · On-site

This role is responsible for understanding business strategies, operational needs, and regulatory ... The Solutions Delivery Manager partners closely with business leaders, technology delivery teams ...

Chain IQ

Service Delivery Manager

Jersey City, NJ · On-site

$120 - $170/hr

Service Delivery Manager Location: Jersey City, US Chicago, US At Chain IQ, your ideas move fast ... Support and participate in governance forums and operational review meetings * Provide structured ...

Deloitte

Manager, Delivery Manager

Dallas, TX · On-site

Delivery in this organization operates inside an intent-driven development model with three ... Operational integrity of the evidence-gated cycle in your scope: proof signals being read, harm ...

Virtucom, Inc.

Service Delivery Manager

Naperville, IL · On-site

$41K - $60K/yr

This individual will be responsible for overseeing daily operations, managing a small but critical ... The Service Delivery Manager will play a hands-on leadership role, balancing team supervision with ...

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Operations Delivery Manager information

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$31K

$83.2K

$167.5K

How much do operations delivery manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for operations delivery manager in the United States is $83,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $115,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations delivery manager?

To thrive as an Operations Delivery Manager, you need expertise in process optimization, project management, and a solid understanding of operational best practices, often supported by a relevant degree and experience in operations or management roles. Familiarity with ERP systems, workflow automation tools, and certifications like PMP or Lean Six Sigma are typically required. Exceptional organizational, leadership, and problem-solving skills help you drive teams toward seamless service delivery and continuous improvement. These skills are crucial for ensuring efficient operations, meeting client expectations, and achieving organizational goals.

What are some common challenges faced by an operations delivery manager, and how can they be addressed?

Operations Delivery Managers often face challenges such as balancing resource allocation, managing tight deadlines, and ensuring consistent communication across teams. Navigating these challenges requires strong organizational skills, proactive problem-solving, and the ability to adapt quickly to changing priorities. Successful managers build robust processes for tracking progress, foster open communication channels, and regularly review team performance to identify and resolve bottlenecks. Collaborating closely with stakeholders and maintaining a clear understanding of client expectations also helps in delivering projects efficiently.

What does an operations delivery manager do?

An Operations Delivery Manager is responsible for overseeing the execution and delivery of operational services or projects within an organization. They coordinate teams, manage workflows, and ensure that services are delivered efficiently, on time, and within budget. Their role often involves process optimization, resource allocation, and solving operational challenges to meet business objectives and client expectations. They also communicate progress and issues to stakeholders and work to continuously improve delivery standards.

What is the difference between Operations Delivery Manager vs Operations Coordinator?

AspectOperations Delivery ManagerOperations Coordinator
ResponsibilitiesOversees project delivery, manages teams, ensures operational efficiencySupports daily operations, coordinates schedules, assists with administrative tasks
Required SkillsLeadership, project management, strategic planningOrganizational skills, communication, multitasking
CertificationsProject management certifications (e.g., PMP) often preferredLess formal certifications typically required
Work EnvironmentManagement level, often in office or on-siteSupport role, office or administrative setting

The Operations Delivery Manager focuses on leading project execution and managing teams to ensure operational success, while the Operations Coordinator provides essential support to daily operations and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority within organizations.

More about Operations Delivery Manager jobs
What cities are hiring for Operations Delivery Manager jobs? Cities with the most Operations Delivery Manager job openings:
What states have the most Operations Delivery Manager jobs? States with the most job openings for Operations Delivery Manager jobs include:
What job categories do people searching Operations Delivery Manager jobs look for? The top searched job categories for Operations Delivery Manager jobs are:
Operations Delivery Manager jobs near you
Infographic showing various Operations Delivery Manager job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $83,240 per year, or $40 per hour.

Service Delivery Manager

Entrega

Troy, MI • On-site

Full-time

Re-posted 27 days ago

Job description

Job Summary:
Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. They are seeking an experienced Service Delivery Manager to lead the delivery relationship across client engagements, ensuring that client commitments are delivered successfully and consistently across projects and services.
Responsibilities:
• Serve as the primary delivery contact for client stakeholders
• Ensure delivery commitments are clearly understood and managed across engagements
• Maintain strong communication with client stakeholders regarding delivery progress and expectations
• Ensure delivery outcomes meet agreed scope, timelines, and quality expectations
• Build trusted relationships with client stakeholders through consistent delivery performance
• Maintain visibility into delivery health across projects and engagements
• Partner with Project Managers to ensure projects remain aligned with delivery commitments
• Ensure risks and issues are identified early and addressed appropriately
• Guide delivery teams in resolving challenges that could impact delivery outcomes
• Ensure delivery work remains aligned with client expectations and engagement objectives
• Identify potential delivery challenges early
• Coordinate resolution of delivery issues across internal teams
• Communicate delivery risks and mitigation strategies to leadership when needed
• Support structured resolution of client concerns related to delivery performance
• Coordinate with delivery leadership and operational teams to ensure delivery capacity aligns with commitments
• Ensure delivery teams understand client expectations and priorities
• Maintain strong collaboration across delivery leadership, project teams, and operational partners
• Support structured planning and prioritization of delivery work
Qualifications:
Required:
• 8–12+ years of experience in professional services, consulting, or technology services delivery environments
• 3–5+ years in a delivery leadership role such as Service Delivery Manager, Program Manager, Engagement Manager, or Delivery Manager
• Demonstrated experience managing complex client engagements and delivery relationships
• Experience overseeing delivery across multiple projects or programs simultaneously
• Strong understanding of professional services delivery models, including project-based delivery and managed services environments
• Demonstrated experience managing delivery risks, stakeholder expectations, and engagement challenges
• Experience working closely with project managers and delivery teams to ensure execution success
• Strong communication and relationship management skills with client stakeholders
• Bachelor’s degree in Business Administration, Engineering, Information Systems, or related field required
Preferred:
• Experience supporting enterprise clients with complex stakeholder structures preferred
• PMP or similar delivery management certification preferred but not required
Company:
Entrega is a leading technology and information partner for business,create and manage complex web applications. Founded in 2001, the company is headquartered in Troy, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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